$292 Avg/night
Rate and special offer based on Check-in: May 9, 2014 Check-out: May 10, 2014

The Waldorf Hilton, London

5 stars
Aldwych, London, WC2B 4DD
Hotel Overview
Reviewer score
3.5
out of 5
15 reviews
Fantasic holiddays

We booked a superior room with 2 single beds at Hilton Hote in London . It appears the travel agent... See full review

  • Jassen
  • Aug 28, 2013
Great flight + hotel Deal!

I booked this hotel with a flight+hotel deal the DAY BEFORE we left. The cost was extremely... See full review

  • Woofyboofy
  • Nov 6, 2013
The Waldorf Hilton, an iconic hotel, is located in London’s West End in the Theatreland district. Take a 5-minute drive to the exclusive boutiques of Covent Garden and find plenty to explore. Situated 2 miles from London’s financial center, this central London hotel is ideal for a corporate visit – host a meeting in one of the seven WiFi-enabled function rooms, or keep in touch via the 24-hour business center. Get some rest in a stylish, contemporary guest room. Each spacious room features a plasma TV, WiFi and Edwardian marble washstand. Upgrade to a Suite for a separate living area. After a day of exploring, surf the net with high-speed internet access or curl up in front of a movie on the flat-screen TV. Stay active by swimming some laps of the indoor pool. Make the most of this West End hotel’s commitment to culinary excellence; take traditional afternoon tea in the Homage Grand Salon or enjoy a delicious meal in the Homage Grand Salon restaurant. Head to the popular Good Godfrey's Bar for lunch and afternoon tea during the day, or a sophisticated cocktail as evening approaches. With a 24-hour Concierge desk to help you plan your stay, you can really make the most out of your time in

Amenities

  • High-speed internet
  • Pool
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
High-speed internet
Accessibility
Wheel chair access

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Hotel Map

51.5126 -0.1194
Nearby airports
Heathrow Airport, (LHR), 20.00, KM, W; Gatwick Airport, (LGW), 45.90, KM, S; Stansted, (STN), 56.60, KM, SE;

Nearby points of interest

  • Lyceum Theatre: 0 mi
  • Aldwych Theatre: 0 mi
  • Transport Museum: 0.1 mi
  • the Strand: 0.1 mi
  • Old Operating Theatre Museum and Herb Garret: 0.1 mi
  • London Transport Museum: 0.1 mi
  • Courtauld Gallery: 0.1 mi
  • Somerset House: 0.1 mi
  • Adelphi Theatre: 0.2 mi
  • London Theatre: 0.3 mi
  • Twinings Museum: 0.3 mi
  • Thomas Neal Centre : 0.3 mi
  • London Astoria: 0.3 mi
  • Sir John Soane's Museum: 0.3 mi
  • Charing Cross station: 0.4 mi
  • Lyceum Theatre: 0 mi
  • Aldwych Theatre: 0 mi
  • Transport Museum: 0.1 mi
  • the Strand: 0.1 mi
  • Old Operating Theatre Museum and Herb Garret: 0.1 mi
  • London Transport Museum: 0.1 mi
  • Courtauld Gallery: 0.1 mi
  • Somerset House: 0.1 mi
  • Adelphi Theatre: 0.2 mi
  • London Theatre: 0.3 mi
  • Twinings Museum: 0.3 mi
  • Thomas Neal Centre : 0.3 mi
  • London Astoria: 0.3 mi
  • Sir John Soane's Museum: 0.3 mi
  • Charing Cross station: 0.4 mi
  • Royal Opera House: 0.4 mi
  • Temple church: 0.4 mi
  • West End: 0.4 mi
  • British Music Experience: 0.4 mi
  • British Optical Association Museum: 0.4 mi
  • Benjamin Franklin House: 0.4 mi
  • National Portrait Gallery: 0.4 mi
  • Cartoon Museum: 0.4 mi
  • Hayward Gallery: 0.5 mi
  • Royal Festival Hall: 0.5 mi
  • National Gallery: 0.5 mi
  • Canada House Gallery: 0.5 mi
  • Nelson's Column: 0.5 mi
  • Leicester Square: 0.5 mi
  • Trafalgar Square: 0.5 mi
  • Chinatown: 0.5 mi
  • British Museum: 0.5 mi
  • Dominion Theatre: 0.5 mi
  • London Chinatown: 0.5 mi
  • Shaftesbury Avenue: 0.5 mi
  • Port of London: 0.5 mi
  • London School of Economics: 0.5 mi
  • Admiralty Arch: 0.6 mi
  • Soho: 0.6 mi
  • Fleet Street: 0.6 mi
  • London School of Hygiene & Tropical Medicine: 0.6 mi
  • Institute of Contemporary Arts: 0.6 mi
  • London Eye: 0.6 mi
  • Waterloo station: 0.7 mi
  • Piccadilly Theatre: 0.7 mi

Dining

Restaurant
onsite
Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (15)

Ratings and reviews for The Waldorf Hilton, London

Overall score

3.5 / 5
15 out of 15
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.9
Room comfort:
3.7
Location:
4.3
Value:
3.2

87% would recommend to a friend.

Sort by:
Review of The Waldorf Hilton, London

Reviewer score

3
Elizabeth the traveler
West Palm Beach, Florida
Jan 6, 2014

Great staff...not ur normal Waldorf

When I booked this hotel I expected only the best of the best with the name Waldorf Astoria attached. However, upon arrival I was a bit taken back that it was not your normal posh Waldorf. You should know that the staff here is great and very accommodating, so it helped with the disappointment regarding the actual hotel. My room was not ready so they set me up for free drinks at the bar. They were very apoligetic and sincere. I booked a specific room and was given another room that was filthy. They moved me during my dinner and I was a little annoyed, but my new room was very nice and clean. The concierge made great recommendations throughout my entire stay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short drive from hotel

If you like Chinese food then you must visit Shanghai Blues...amazing food and great entertainment on Friday and Saturday nights...staff if great and remembered me and what I liked to eat and drink after one visit a few days earlier...went 3 times

Review of The Waldorf Hilton, London

Reviewer score

4
Woofyboofy
New York, NY
Nov 6, 2013

Great flight + hotel Deal!

I booked this hotel with a flight+hotel deal the DAY BEFORE we left. The cost was extremely reasonable compared to the room we received. I upgraded to the Queen Bed Deluxe Room. The room was clean and spacious (I should state that I live in New York City; the room was as big as most studio apartments in NYC). The hotel floor (floor 5) was just renovated, so the carpets, wall paint, bathrooms, etc. were all clean and fresh. Some minor negatives that come with a renovated place: the call button for the do not disturb was broken, so the maid would come in even when we had pressed it. The Internet cost 14 pounds a day, which was a bit pricey for my taste. Also, the clocks were not programmed correctly, and there was no way to fix them without having a special key from the housekeeping staff. My husband is used to staying in 5 star places. He was pleasantly surprised at the Walldorf and would stay there again. The location is AMAZING, and it is walkable to everywhere (including the Covent Gardens subway stop that leads right tot he airport..just a 5 minute walk with luggage in tow!)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The double-decker bus is a MUST for first time travelers. We could visit any place by taking it, and we got a deal for 2 full days plus a river-boat tour for the price of 1 ticket. Well worth it!!

Review of The Waldorf Hilton, London

Reviewer score

5
Jassen
Sydney
Aug 28, 2013

Fantasic holiddays

We booked a superior room with 2 single beds at Hilton Hote in London . It appears the travel agent did not passed the same request to hotel as hotel reception had not this request in hotel system. We are extremely disappointed and slept one night in a small and inconvenient room. When I raised my concern to customer relation manager, not only they appologised for inconvenience; but also they offered a compimentary dinner and 3 compimentary breakfast for my wife and me and also changed my room to whwt we asked for. Excellent customer service by hotel customer relation manager.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of The Waldorf Hilton, London

Reviewer score

2
Amalfi Lover
United Kingdom
Jun 24, 2013

Special Birthday Celebration

Although my room was fine - I was extremely disappointed with the room allocated to my daughter and husband. the rooms were booked as the same standard but I was ashamed as it appeared as though I had paid for a much inferior room for them. it was a depressing room on 8th floor - horrible furniture, old empty sugar packs left, not even sugar tea etc and the most horrible metal cups and saucers more like something of hospital containers! If were weren't all so tired from travelling from Paris I would have insisted that the room be changed but this had already put a dampener of the occasion and not feeling too well did not feel up to confrontation with the hotel although I do intend to complain now I am home

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
1
Review of The Waldorf Hilton, London

Reviewer score

1
Dissapointed Traveller
Scotland, UK
Feb 15, 2012

Smallest room ever

When my wife and I arrived at hotel found couple in front of us were having problems with their reservation and overheard staff telling them hotel was full for weekend with no spare rooms, did not think this would affect us until I opened door to the room we had. Smallest room I have ever been in. Bed was jammed between a wall and writing bureau, there were no drawers of any sort to unpack clothes, no bedside tables and had to climb over my wife to get in and out of bed.This would have been a disappointing single room but simply cannot be regarded as a double.We only were in London for 2 nights and any time we were in the reception there seemed to be about 15 people waiting to be attended to so did not want to waste any more of our time waiting in the queue to complain.When we left room on first morning at 10 am and returned at 4pm the room had not been cleaned even tho I had put sign out for room to be serviced.I did complain on check out and duty manager seemed to realise straight away there was a problem ,she apologised ,said because we had prepaid for room she could not give any kind of refund ??? but waived the bill for the 2 drinks we had previous night.Also offered a cmplimentary night in hotel but I explained I had no intention of using their hotel again. Annoying thing is they obviously know this room is not suitable as a double but they will continue to charge unsuspecting couples in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Review of The Waldorf Hilton, London

Reviewer score

5
RoosaN
Helsinki, Suomi
Dec 8, 2011

A long weekend in the heart of London

Waldorf keeps its good traditions. The room was lovely, the bathroom good (in UK standards :) ), and the location of course perfect for strolling the central London. The only minus is the bar - the wine list was not that impressive, so we rather went somewhere else. Some of the staff obviously are practicants but it did not really matter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Les Deux Salons. Lovely French food. Obviously full on a Saturday night but there is enough room, and the staff is excellent!

Review of The Waldorf Hilton, London

Reviewer score

4
Daveterr
Glasgow UK
Oct 11, 2011

Special Birthday

I had booked this as a special treat for my husbands 50th. arriving at the hotel was extremely pleased when the very efficeint and polite receptionist advised that our room was ready at 8.50am, then disaapointed to discover that my original booking which I had booked at at end of 2010 was a room only deal and not a 50% discount on b&b offer. Though we were asked if we would like breakfast there was no mention of addtiional costs or further information offered on this. We then went to our room and whilst very nice it was extremely small for a double, the curtains were hanging off some of the rings a couple of the bulbs were out on the very low ceiling light. Had a few drinks in the lounge once again pleasant attentive staff, which I would expect with a 12% service charge being added. Had a very nice stay but would only come again if this hotel was on a special offer, been to other Hiltons which have been just as nice and service as good and not paid anything like those rates.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Entertainment tip: Short walk from hotel

Walk round Convent Gardenm fantastic shops, good choice of eating places, street performers and just good people watching experience.

Review of The Waldorf Hilton, London

Reviewer score

4
Love London
Indiana, USA
Aug 21, 2011

Good, But Not Great

We enjoyed the hotel however it was not what we expected from a 5 star Waldorf at all. We booked an executive room, a small suite. The carpet was old and dirty but the room was comfortable. The gym is not run by the hotel hence it is full of "outside" people pumping iron. Not a great environment at all. The breakfast was, as always in Hilton's, great. The staff were pleasant and helpful at all times

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Sightseeing tip: Short walk from hotel

The "Hop On, Hop Off" sightseeing bus stops a few paces away from the hotel. This was an awesome extra

Review of The Waldorf Hilton, London

Reviewer score

4
Pappadruid
Miami, FL, USA
Aug 17, 2011

Well Located

This was a beautiful hotel that was very well located. It was within walking distance from the Covent garden underground station (less than 0.25 miles). Bus stops were right in front of the hotel. It was within walking distance from Trafalgar square (0.5 miles), Leicester square and Piccadilly Circus (within a mile). There is an LA fitness in the bottom of the hotel. I stayed in a king executive room. It was extremely spacious and well appointed. The biggest disappointment for this hotel is there is no wi-fi. There is wired high speed access but it is quite expensive -- 15 pounds for 24 hours. Keep in mind this is supposed to be a 5 star hotel. Was shocked for the price you pay there is no internet access included.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

If you take a right out of the front door within a few meters there is an Italian sandwich shop. Highly recommend if you want something quick to eat -- very tasty.

Review of The Waldorf Hilton, London

Reviewer score

4
Caffeine addict
Germany
Aug 11, 2011

Old values

We took the opportunity to stay in the Waldorf to complete a luxury trip to a show. You could certainly see how in the past it would have been considered exclusive accommodation but it is no longer the case. The staff were very attentive and gave a lot of help with regard to the valet parking, dry cleaning, and even shoe repairs. The facilities however were only on a par with a lot of major European hotels. In fact, breakfast was underwhelming, afternoon tea was definitely overpriced for the quantity served, and the coffee served at the hotel day and night was appalling and seemed a very cheap blend. I expected an on-site hair/beauty salon but there wasn't one. However, it lived up to the image expected of old, traditional standards and we enjoyed our 3-night stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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