We had a wonderful stay at The Landmark Hotel from the minute we arrived at the door. We were traveling with my infant son, and was nervous that we would not have everything that we needed. But the hotel took care of all of our needs from the
crib (with bedding), the concierge made dinner arrangements for a family friendly restaurant, and the doorman carried the stroller up and down steps everytime he saw us. The room was big and beautiful. We did not try any of the food services because meals were pricey. But the service was great!
We'd stayed in London before in a very nice but corporate in a could-be-anywhere way and been happy enough, but this was great. The service was first rate, the accommodations were wonderful (right down to the "do not disturb" buttons), and there
was no mistaking that you were in London. And being right across from Marylebone train (and underground) station makes getting around town very easy. We hope to be back.