Nightly rates from $123
Rate based on Check-in: Jun 8, 2012 Check-out: Jun 11, 2012

The Kensington Close Hotel and Spa

4 stars
Wrights Lane, Kensington, London, W8 5SP
Hotel Overview
Reviewer score
1.0
out of 5
2 reviews
Kennsington NOT Close

Customer service is not in their language. They are focused on money and that is all. The concierge... See full review

  • Squint
  • Oct 5, 2010
Can not believe this 4 star's hotel

Very small room and you never get 4 star class service at all. Very cold staff and you can not use... See full review

  • UA Million Miler
  • Aug 1, 2009
Health Club and Spa offers a fully equipped gymnasium sauna steam room Jacuzzi studio classes and an 18 meter indoor swimming pool. Beauty treatments and a wide selection of massages are also available for you to rest your mind and relax. The Kensington Close Hotel is undergoing an extensive refurbishment and extension Program. During our transformation please forgive our appearance or any noise intrusions. Please also note that our works may cause noise disruption to some rooms and the hotel generally. We have taken every effort to ensure that disruption is minimized including the limiting of substantial works to Monday to Friday 08.00 to 17.00 Saturday 08.00 to 15.00 Sunday No works We will be offering a room package including the following complimentary amenities Blockbuster movies and access to more the 200 international channels and wi-fi access in your room. This offer is available for all bookings arriving before June 2012. All reservation including any dates between the 22 July 12 and the 12 of August 2012 will be charged at booking stage and are not changeable and not refundable.

The Kensington Close Hotel and Spa Rooms

Deluxe
Superior Room - Spacious bright rooms furnished with warm colours in a clean modern style. All rooms are en-suite. We offer 24 hour room service. In room tea and coffee making facilities. Trouser press and safe. This room type has 1 double bed or 2 single
Executive
Executive Twin - Spacious bright room. All rooms are ensuite. We offer 24 hour room service. In room tea and coffee making facilities. Trouser press and safe. This room type comprises of 2 separate single beds.
Executive
Executive Double - Spaciuos bright rooms furnished with warm colours in a clean modern style. All rooms are ensuite. We offer 24 hour room service. In room tea and coffee making facilities. Trouser press and safe. This room type comprises of 1 king bed.
Standard
Standard single cosy compact rooms furnished with warm colors in a clean modern style. All rooms are ensuite we offer 24 hour room service in room tea and coffee making facilities trouser press and safe. One single bed ideal for one person
Standard
Standard room for either one or two people. Bed type is not specified at time of booking and will be allocated at check in point. Will be either a twin room with 2 separate single beds. A double room with a double bed or a standard single bedded room
Standard
Cosy compact rooms furnished with warm colors in a clean modern style. All rooms are ensuite. We offer 24 hour room service. In-room tea and coffee maker. Trouser press and safe. This room type comprises of 2 separate single beds
Standard
Guestrooms will have either one double bed or two single beds.
Standard
Cosy compact rooms furnished with warm colors in a clean modern style. All rooms are ensuite. We offer 24 hour room service. In-room tea and coffee maker. Trouser press and safe. This room type comprises of 1 double bed
Standard
Club Room - A newly refurbished executive room. Room includes free internet access. Free access to gym and pool. Continental breakfast and a complimentary morning paper. Includes a fully stocked minibar and deep Sleep King-size bed with luxury bedding

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Hotel Map

Nearby airports
Metropolitan Area, (LON), 1.00, KM, N; Heathrow Airport, (LHR), 19.00, KM, W; Gatwick Airport, (LGW), 51.00, KM, S; City Airport, (LCY), 19.00, KM, E; Luton Airport, (LTN), 48.00, KM, N; Stansted, (STN), 56.00, KM, NE;
Area description
City Center

Amenities

  • 24 Hour Room Service
  • Air Conditioned
  • AM/FM Alarm Clock
  • Bath Tub
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Desk with Lamp
  • Double Bed
  • Hairdryer in Room
  • Heated Guest Rooms
  • High-speed Internet
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry Service
  • Laundry/Valet Services
  • Meal Plan - Bed and Breakfast
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe
  • Sauna
  • Security
  • Smoke Detectors
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Temperature Control
  • Trouser Press
  • Turndown Service
  • TV
  • TV Remote Control
  • Wake-up Service

Dining

Senses
Hours of operation -6.30 AM-10.30PM Modern International Cuisine Senses restaurant offers a new and exciting dining experience with a different menu theme every night. Why not try the best in international cuisines from around the world The restaurant is
Blue Smoke
Hours of operation - 5.30Pm-10.30pm Dress code - Smart casual Classic North American A beautifully appointed fine dining restaurant with a west coast flair. The restaurant serves excellent classic North American Steak House food prepared by Executive Hea
Lion Sports Bar and Grill
Hours of operation - 11am-01am Grills salads and bar food. The Lions Sports Bar and Grill offers a variety of tasty grills salads and beverage to enjoy with your family friends or colleagues. To add that bit extra enjoyment to your dining experience we ha

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for The Kensington Close Hotel and Spa

Overall score

1 / 5
2 out of 2
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3.5
Value:
1
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Review this hotel
Review of The Kensington Close Hotel and Spa

Reviewer score

1
Squint
Pittsburgh, Pa. USA
Oct 5, 2010

Kennsington NOT Close

Customer service is not in their language. They are focused on money and that is all. The concierge was clueless about even a bus schedule. Internet was out of sight in price and there is no free Wifi. The room change staff was good as were some of the desk personnel, but management couldn't be bothered. They seemed like trainees and are still learning what customer service is. As for the 'spa' the added price was disgusting. I was fooled to think the high price for the hotel meant we would have a fine experience. The room was so small for two people I had to stand sideways and shift along the wall to get to the second bed. NOT WORTH THE ALMOST $200 PER NIGHT. I FEEL RIPPED OFF.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of The Kensington Close Hotel and Spa

Reviewer score

1
UA Million Miler
Business
NYC
Aug 1, 2009

Can not believe this 4 star's hotel

Very small room and you never get 4 star class service at all. Very cold staff and you can not use internet in your room although there is Wi=Fi but you never get receptions.(they ask 15 ponds a day and argued for refund)Room was so small and you can never do anything except looking at ceiling from the bed.I do not recommend at all. Floor carpet was dirty. Take your risk. Put 1 star at this hotel instead.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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