$203 Avg/night
Rate and special offer based on Check-in: Dec 26, 2014 Check-out: Dec 27, 2014

The Grosvenor

4 stars
Buckingham Palace Road, London, SW1W 0SJ
Hotel Overview
Reviewer score
4.1
out of 5
124 reviews
Magical Stay!!!

Absolutely magical from the moment we walked in having booked to stay here as an 11 year... See full review

  • fordy
  • Dec 15, 2014
great stay

spent one night, came in on train from Gatwick, very convenient, beautiful room, great check in... See full review

  • travelfun
  • Dec 2, 2014
Following a multi-million pound refurbishment, The Grosvenor Hotel has been restored to its former glory, revealing stunning original features that date back to 1862. A Listed building, it retains its distinctive Victorian architecture and character, yet offers guests all the comforts of a 21st Century luxury hotel. Our fully refurbished bedrooms offer a quiet, spacious and comfortable retreat from the bustle of London and the adjoining Victoria mainline station. All bedrooms feature rainfall showers and air conditioning. A large plasma-screen TV, Bose IPod docking stations with surround sound and WIFI access is available in all rooms for guest entertainment. All guests have use of our gym on the 7th floor. The Brasserie bar and restaurant, open all day, is the perfect place for an informal get together. Our traditional Lounge is a must for a full afternoon tea treat. Reunion, our latest addition, is a chic Champagne and Cocktail bar favored by many in the area. For a genuine Cantonese experience, try a meal in the Grand Imperial London. Its superb location is within walking distance of many of London's landmarks including Buckingham Palace, Westminster Abbey and the Houses of Parliament. Getting around is easy too; Victoria mainline, Underground and bus stations are close by. The Grosvenor is a non-smoking hotel.

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Reviewer score 3.5 out of 5

The Grosvenor Rooms

Standard Single Room
The Grosvenor Standard Single rooms measure up to 20 square metres. Our single rooms have all been refurbished and offer practical working areas along with rainfall showers and air conditioning. Flat screen TVs and Bose docking stations are provided in all rooms for guest entertainment. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Double Room
Our Standard Double rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning, flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Twin Room
Standard Twin rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning,flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Twin Room
The Deluxe Twin rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Double Room
Deluxe Double rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Executive King Room
The Grosvenor Executive King rooms have been fully refurbished and offer generously spacious accommodation in excess of 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have Elemis toiletries, heated tiled floors and rainfall showers for that extra luxury. Executive rooms also have bathrobes and slippers along with a nightly turndown service and complimentary soft drinks from the in-room mini bar. Facilities: Settee lounge area Fresh flowers in room Stocked mini bar with complimentary soft drinks Daily newspaper Complimentary internet Welcome fruit Rainfall shower Heated bathroom floors Elemis toiletries Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • Hyde Park Corner: 0.6 mi
  • Green Park: 0.6 mi
  • Saatchi Gallery: 0.7 mi
  • St. James's Park: 0.7 mi
  • Pimlico: 0.7 mi
  • St James's Park: 0.7 mi
  • Houses of Parliament: 0.8 mi
  • Westminster Dragoons Museum: 0.8 mi
  • Westminster Abbey Museum: 0.8 mi
  • Knightsbridge: 0.8 mi
  • Piccadilly: 0.8 mi
  • Harrods: 0.8 mi
  • Royal Hospital Chelsea Museum: 0.8 mi
  • Cabinet War Rooms and Churchill Museum: 0.8 mi
  • Jewel Tower: 0.8 mi
  • Tate Britain: 0.9 mi
  • National Army Museum: 0.9 mi
  • Royal Academy of Arts: 0.9 mi
  • Palace of Westminster: 0.9 mi
  • Royal Arcade : 1 mi
  • River Thames: 1 mi
  • Park Lane: 1 mi
  • Vauxhall Bridge: 1 mi
  • Big Ben: 1 mi
  • Institute of Contemporary Arts: 1 mi
  • Battersea Power Station: 1 mi
  • Admiralty Arch: 1.1 mi
  • London School of Economics: 1.1 mi
  • Port of London: 1.1 mi
  • Regent Street: 1.1 mi

Dining

Grand Imperial Restaurant
Experience the outstanding new fine dining restaurant, Grand Imperial London and savour authentic Hong Kong Cantonese cuisine at its finest.
The Brasserie at The Grosvenor
Located near to Victoria station the stunning Brasserie is perfect for an informal lunch, dinner with friends or a traditional afternoon tea for two in the Lounge.
The Lounge at The Grosvenor
The Grosvenor Lounge is an unrivalled location to hold meetings, or to end a day of sightseeing by sampling the Afternoon Tea. Serving refined refreshments, a selection of loose leaf teas, decadent afternoon tea and cocktails, relax and enjoy the personal service.
Reunion Champagne & Cocktail Bar
Occupying what was once the first-class lounge, our chic new Reunion Bar at The Grosvenor Hotel recalls Victoria Station's historic Continental connections. As the name suggests, this is a place to meet up and spend time together, or wind down after a long day in meetings. A bright, welcoming yet intimate space, with views over the bustling station concourse, Runion offers a wide choice of drinks, including our signature cocktails, Champagnes, martinis and non-alcoholic specialities, plus a selection of elegant snacks - all prepared and served with flair by our skilled, attentive team.

Meeting facilities

Meeting Info
Our nine meeting and event rooms on the first floor at The Grosvenor Hotel offer you a unique blend of peace and quiet, period detail, natural light and up-to-the-minute technology.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (124)

Ratings and reviews for The Grosvenor

Overall score

3.8 / 5
5.01.0
10 out of 124
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
3.3
Location:
4.1
Value:
3.2

70% would recommend to a friend.

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Review of The Grosvenor

Reviewer score

3
5.01.0
Returning London Visitor
Business
NYC
Apr 29, 2014

Fresh Air , Please

Hotel is centrally located, basically can get anywhere from the hotel. Currently so much construction in the area, it is not the most pleasant neighborhood to walk around. Room was small but the bed was very comfortable. There was a double pane window, so it was rather quiet, however we couldn't open the window. The room had very poor ventilation with no circulation of fresh air thru the heating and air conditioning duct work. The room was VERY STUFFY and always smelled like the bathroom... it was claustrophobic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

5
5.01.0
cheryl River
Business
new york
Jan 15, 2013

Beautiful and Grand!

Despite being disappointed that breakfast was not included in our reservation, even though I thought it was, this hotel was worth staying at for our 5 day sightseeing tour of London. The staff was very courteous, available and always had a smile. It was very expensive if you wanted to dine in the hotel or have a drink.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

No fee transactions for currency at kiosk in the hotel entrance to Victoria Station

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Review of The Grosvenor

Reviewer score

4
5.01.0
London Travel Guy
Business
United States
Jan 3, 2013

Always a pleasure

Wonderful staff, updates are amazing, location is terrific - Grosvenor Victoria is a great place to stay for business & pleasure!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

4
5.01.0
TravelMan007
Business
New York, New York
Nov 16, 2012

Quick London visit

The location of the Victoria station being directly below the hotel with an entrance within the station is most convenient. If you are flying out of Gatwick the Gatwick express train is literally at your doorstep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

4
5.01.0
VFLO
Business
Gulf Breeze, FL
Nov 4, 2012

Great Location

The hotel is located right next to Victoria Station and offers wonderful amenities and was just renovated. The room was a litte small but comfortable and modern and had a great working air conditioning. Some of the rooms are located adjacent to the main building - it felt a little like a labyrith and indeed you are handed a map when being accommodated in the non-main building.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Victoria Station is a stone throw away and you will overlook the interior of the station from the hotel bar.

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Review of The Grosvenor

Reviewer score

3
5.01.0
LS and DB
Business
Boca Raton, Florida
Sep 16, 2012

Great location.

Location perfect, couldn't get any better. The room was beyond small and the bathroom was extremely uncomfortable and tiny. The hotel is large and our room was located way off into the distance...a little confusing to locate and a trek...Staff was helpful and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

5
5.01.0
Supertwin
Business
Scotland
Aug 31, 2012

Fantastic quality hotel

Lovely atmosphere in a great location, luxurious rooms, excellent staff - couldn't have asked for more!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

5
5.01.0
Hurricane Bridgette
Business
Belgium via USA
Aug 23, 2012

Elegant, Great Location and Affordable

When I come to London I normally choose to stay at the St. Pancras Reniensance Hotel right near the International train station and Kings Cross Underground stop. But when saw pictures of The Grosvenor I wanted to check it out. That it is attached to another major underground stop and huge train station like Victoria was a bonus. The hotel and the room were decorated wonderfully, staff was beyond helpful and friendly and the location was fantastic. I will be trying to stay here again and recomending this place to people coming to London in the future. Especially want to say that it is due to the overnight manager that was on duty the weekend I stayed there ( Aug 18-20) who upon us girls returning from a late show at the Apollo and finding nothing we wanted to eat, had the closed kitchen(except for room service) make us some sandwhiches, brought them to us and insured we were taken care of in the bar area. It was like the cherry on the sundae for the service and stay. Thank you!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

It is right near the Apollo theatre that currently has Wicked showing there. It is a wonderful show that anyone who likes musicals should go see.

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Review of The Grosvenor

Reviewer score

4
5.01.0
Dual Citizen Tourist
Business
Portland, Oregon
Aug 17, 2012

Mint holiday in London

If you're looking for a nice looking hotel which is near to tourist attractions, then this one would be best. Having lived in London for nearly 15 years, but moved away it was definitely nice to be close to my old flat in Belgravia. While it's quite busy near the hotel itself, the inside provides a nice place to escape the throngs of people near the Victoria Station in which it's situated by. The room (wing) was spacious and provided a good place to stay after a long day of showing my friends various places in and around London.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

1
5.01.0
Anonymous
Business
Southern California
Jan 4, 2011

Overrated

The room we were given had a malfunctioning heater, clogged bathroom sink, dirty and old carpet along with urine smell in the bathroom. We called to complain about the clogged sink but the staff member we spoke to on the phone mentioned that there was nothing that could be done until the morning. We called again to complain about the heater and they sent someone to give us a portable heater. Overall poor quality and service. We had to beg for another room!! Also, do not count on a staff member to answer your call early in the morning if you have questions.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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