$213 Avg/night
Rate and special offer based on Check-in: Oct 17, 2014 Check-out: Oct 18, 2014

The Grosvenor

4 stars
Buckingham Palace Road, London, SW1W 0SJ
Hotel Overview
Reviewer score
4.1
out of 5
118 reviews
Very welcoming hotel

Loved the hotel from the minute we arrived at 8:00am after flying all night. Our room was not... See full review

  • Patti M
  • Aug 7, 2014
A great experience

My wife an I visited London for the first time on December 2012. The location was great, a 10... See full review

  • Umpi77
  • Feb 22, 2014
Following a multi-million pound refurbishment, The Grosvenor Hotel has been restored to its former glory, revealing stunning original features that date back to 1862. A Listed building, it retains its distinctive Victorian architecture and character, yet offers guests all the comforts of a 21st Century luxury hotel. Our fully refurbished bedrooms offer a quiet, spacious and comfortable retreat from the bustle of London and the adjoining Victoria mainline station. All bedrooms feature rainfall showers and air conditioning. A large plasma-screen TV, Bose IPod docking stations with surround sound and WIFI access is available in all rooms for guest entertainment. All guests have use of our gym on the 7th floor. The Brasserie bar and restaurant, open all day, is the perfect place for an informal get together. Our traditional Lounge is a must for a full afternoon tea treat. Reunion, our latest addition, is a chic Champagne and Cocktail bar favored by many in the area. For a genuine Cantonese experience, try a meal in the Grand Imperial London. Its superb location is within walking distance of many of London's landmarks including Buckingham Palace, Westminster Abbey and the Houses of Parliament. Getting around is easy too; Victoria mainline, Underground and bus stations are close by. The Grosvenor is a non-smoking hotel.

Hotel Map

51.4957 -0.1455
Area served
London, Victoria Station, Buckingham Palace, Westminster
Nearby airports
Gatwick Airport, (LGW), 35.00, N, miles; Heathrow Airport, (LHR), 20.00, W, miles; City Airport, (LCY), 13.00, W, miles.
Area description
Close to Buckingham Palace and Houses of Parliament, with theatres and all the attractions of the West End a mere 15 minutes journey away. Only 30 minutes from London Gatwick Airport on the Gatwick Express. The hotel is situated at Victoria Station, with easy access to both the Mainline Rail and Coach stations, as well as the underground hub of Victoria.

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Reviewer score 3.5 out of 5

The Grosvenor Rooms

Standard Single Room
The Grosvenor Standard Single rooms measure up to 20 square metres. Our single rooms have all been refurbished and offer practical working areas along with rainfall showers and air conditioning. Flat screen TVs and Bose docking stations are provided in all rooms for guest entertainment. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Double Room
Our Standard Double rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning, flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Twin Room
Standard Twin rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning,flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Twin Room
The Deluxe Twin rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Double Room
Deluxe Double rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Executive King Room
The Grosvenor Executive King rooms have been fully refurbished and offer generously spacious accommodation in excess of 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have Elemis toiletries, heated tiled floors and rainfall showers for that extra luxury. Executive rooms also have bathrobes and slippers along with a nightly turndown service and complimentary soft drinks from the in-room mini bar. Facilities: Settee lounge area Fresh flowers in room Stocked mini bar with complimentary soft drinks Daily newspaper Complimentary internet Welcome fruit Rainfall shower Heated bathroom floors Elemis toiletries Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Westminster: 0.5 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Westminster: 0.5 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • Hyde Park Corner: 0.6 mi
  • Green Park: 0.6 mi
  • Saatchi Gallery: 0.7 mi
  • St. James's Park: 0.7 mi
  • Pimlico: 0.7 mi
  • St James's Park: 0.7 mi
  • Houses of Parliament: 0.8 mi
  • Westminster Dragoons Museum: 0.8 mi
  • Westminster Abbey Museum: 0.8 mi
  • Knightsbridge: 0.8 mi
  • Chelsea: 0.8 mi
  • Piccadilly: 0.8 mi
  • Harrods: 0.8 mi
  • Royal Hospital Chelsea Museum: 0.8 mi
  • Cabinet War Rooms and Churchill Museum: 0.8 mi
  • Jewel Tower: 0.8 mi
  • Tate Britain: 0.9 mi
  • National Army Museum: 0.9 mi
  • Royal Academy of Arts: 0.9 mi
  • Palace of Westminster: 0.9 mi
  • Royal Arcade : 1 mi
  • River Thames: 1 mi
  • Park Lane: 1 mi
  • Vauxhall Bridge: 1 mi
  • Big Ben: 1 mi
  • Institute of Contemporary Arts: 1 mi
  • Battersea Power Station: 1 mi
  • Admiralty Arch: 1.1 mi
  • London School of Economics: 1.1 mi

Meeting facilities

Meeting Info
Our nine meeting and event rooms on the first floor at The Grosvenor Hotel offer you a unique blend of peace and quiet, period detail, natural light and up-to-the-minute technology.

Dining

Grand Imperial Restaurant
Experience the outstanding new fine dining restaurant, Grand Imperial London and savour authentic Hong Kong Cantonese cuisine at its finest.
The Brasserie at The Grosvenor
Located near to Victoria station the stunning Brasserie is perfect for an informal lunch, dinner with friends or a traditional afternoon tea for two in the Lounge.
The Lounge at The Grosvenor
The Grosvenor Lounge is an unrivalled location to hold meetings, or to end a day of sightseeing by sampling the Afternoon Tea. Serving refined refreshments, a selection of loose leaf teas, decadent afternoon tea and cocktails, relax and enjoy the personal service.
Reunion Champagne & Cocktail Bar
Occupying what was once the first-class lounge, our chic new Reunion Bar at The Grosvenor Hotel recalls Victoria Station's historic Continental connections. As the name suggests, this is a place to meet up and spend time together, or wind down after a long day in meetings. A bright, welcoming yet intimate space, with views over the bustling station concourse, Runion offers a wide choice of drinks, including our signature cocktails, Champagnes, martinis and non-alcoholic specialities, plus a selection of elegant snacks - all prepared and served with flair by our skilled, attentive team.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (118)

Ratings and reviews for The Grosvenor

Overall score

4.1 / 5
5.01.0
118 out of 118
Amenities:
3.9
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.6
Value:
4

89% would recommend to a friend.

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Review of The Grosvenor

Reviewer score

4
5.01.0
Helen j
South Wales
Jul 17, 2012

Lovely hotel

Had a realty good time in the Grosvenor hotel. Just minutes away from Buckingham Palace and righ next door to Victoria train station x

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
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Review of The Grosvenor

Reviewer score

5
5.01.0
Carmen
London
Jul 16, 2012

Fantastic night out

We stayed at the Grosvenor for my husband's 50th birthday. Room was very cosy and clean and staff were extremely friendly and efficient.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of The Grosvenor

Reviewer score

5
5.01.0
12687
california
Jun 13, 2012

Safe, and Central getaway

The room was very small as they all are in the UK and Europe compared to the US. It was clean, comfortable, and located a block from buckingham palace and victoria train station the regular bus stop and the tourist bus stop is right in front.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: In Hotel

Potato wedges from the Brassier are worth their weight in gold.

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Review of The Grosvenor

Reviewer score

4
5.01.0
wonderwoman
bern
May 22, 2012

it's pearl, pity no breakfast included in the price.

I hadn't been to London for many years and recall the last hotel to be uncomfortable, dirty and unpleasant. this time was altogether different. We were a party of four (two couples) and were each delighted by the staff and service of the hotel, it's proximity to central London AND the double glazed windows to ensure quietness amidst London's 24 hour throng! It is part of Victoria station's building so just 30 mins to gatwick airport by train, which suited us perfectly. The rooms were spotless, comfortable and really well appointed for our needs although one bathroom was a tad pokey. The hotel is a gracious, generously proportioned old building that's been beautifully restored, so it's just a pleasure to be in. Unfortunately, there was no breakfast included in the price which we only found out about upon arrival. It seemed a strange thing and left a bit of a sour taste with the welcome. But there are lots of places nearby that do breakfasts quite well. We didn't dine in the hotel restaurant but we did pay £10 each for a voucher to have a Sunday buffet breakfast in the brasserie (People were queuing up for it and consequently the floor staff were struggling to keep up) and here's the thing - no real tea or coffee! In fact, the watery excuses from the thermos flasks were pretty awful. Actually, in five days we dined or coffeed in around twenty different places (from posh to ordinary establishments) and not ONE of them offered real tea in a pot. isn't that remarkable for England! So.... If you love your tea, i recommend you take your own as you can boil up the kettle in your hotel room and sip tea from your bed. All in all, i would highly recommend this hotel and will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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Review of The Grosvenor

Reviewer score

3
5.01.0
Joe JJ
Business
Pennsylvania
May 14, 2012

Needs Improved Computer Access Services

When trying to print a Boarding Pass, that was problem. The "Business Center" had only one very old computer, AND the printer was non-finctional. It was also hard to find, located behind a door marked Private!? Went to the concierge desk to try to get the boarding pass printed, but no luck there either. The man said that computer was also very old and slow; and unable to handle the airline's website requirements to print the boarding pass.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

5
5.01.0
DCWanderer
Business
Washington, DC, USA
Apr 30, 2012

Great London Hotel

Traveling on business, I've stayed in a great many London hotels over the past 15 years and have to say that The Grosvenor Hotel compares favorably to some of the best hotels in which I’ve stayed. If you're a history buff, The Grosvenor is one of England's original railroad hotels, grand hotels developed in the 1800s to accommodate the growing number of people traveling via train. Its origins can clearly be seen in its location right next to Victoria Station, its private entrance from the station floor, and its grand Victorian architecture. The Grosvenor has recently undergone a major renovation, and it’s clear that no expense was spared. The public spaces are, well, majestic. But this is no stuffy, old fashioned hotel; The Grosvenor has been redone in a way that tastefully combines its classic architectural features with a modern sensibility that is unapologetically cool. The hotel is also centrally located, a stone’s throw from major tourist sites (Buckingham Palace, Westminster) on one hand and some of London’s poshest neighborhoods on the other (Belgravia, Mayfair, and Knightsbridge). The Grosvenor also sports a bistro, a rather lively bar, and one of England’s finest Chinese restaurants (The Grand Imperial). To top it all off, the hotel staff was friendly, professional, and very helpful. Room rates at The Grosvenor also offer a sort of value, at least by London’s outrageously priced standards: not inexpensive but below those of peer hotels. I highly recommend The Grosvenor Hotel. (Date of stay: April 24, 2012)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Upscale shopping on Pimlico Road, one of Belgravia's "high streets," is a 5 minute walk away from The Grosvenor Hotel.

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Review of The Grosvenor

Reviewer score

3
5.01.0
khaki
fairfax, virginia
Apr 10, 2012

London trip accomodations

We generally stay at this hotel because of its location. This time our room was not as good as before. They have upgraded the hotel but the room was much smaller and the amenities were not as good. Someone had billed our room for their meal and after much discussion, they ended up not charging us for it. If I had not personally checked out this would not have been discovered. Overall we had a great trip. However, I feel that the price we paqid for the hotel was more than it should have been.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Not Applicable

Buy an Oyster card for your local transportation - bus, tube and even trains. You save money and it is really convenient.

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Review of The Grosvenor

Reviewer score

5
5.01.0
Bacard
Minnesota, USA
Apr 8, 2012

Can't beat the location, easy access to everything

Great location, clean, staff was confused about the included breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

London = great theater, two in two blocks walk

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Review of The Grosvenor

Reviewer score

4
5.01.0
JHC22
Business
Philadelphia, PA
Mar 7, 2012

Great hotel

Wonderful location, very nice staff, clean room and terrific bathroom, excellent value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of The Grosvenor

Reviewer score

5
5.01.0
Pugman
Business
Bristol, UK
Feb 27, 2012

Business Trip

Ideal location for overnight stay in London as right next to Victoria station, hotel recently redecorated and rooms were nice and clean. Excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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