The Grosvenor

4 stars
Buckingham Palace Road, London, SW1W 0SJ
Hotel Overview
Reviewer score
4.1
out of 5
118 reviews
Very welcoming hotel

Loved the hotel from the minute we arrived at 8:00am after flying all night. Our room was not... See full review

  • Patti M
  • Aug 7, 2014
A great experience

My wife an I visited London for the first time on December 2012. The location was great, a 10... See full review

  • Umpi77
  • Feb 22, 2014
Following a multi-million pound refurbishment, The Grosvenor Hotel has been restored to its former glory, revealing stunning original features that date back to 1862. A Listed building, it retains its distinctive Victorian architecture and character, yet offers guests all the comforts of a 21st Century luxury hotel. Our fully refurbished bedrooms offer a quiet, spacious and comfortable retreat from the bustle of London and the adjoining Victoria mainline station. All bedrooms feature rainfall showers and air conditioning. A large plasma-screen TV, Bose IPod docking stations with surround sound and WIFI access is available in all rooms for guest entertainment. All guests have use of our gym on the 7th floor. The Brasserie bar and restaurant, open all day, is the perfect place for an informal get together. Our traditional Lounge is a must for a full afternoon tea treat. Reunion, our latest addition, is a chic Champagne and Cocktail bar favored by many in the area. For a genuine Cantonese experience, try a meal in the Grand Imperial London. Its superb location is within walking distance of many of London's landmarks including Buckingham Palace, Westminster Abbey and the Houses of Parliament. Getting around is easy too; Victoria mainline, Underground and bus stations are close by. The Grosvenor is a non-smoking hotel.

The Grosvenor Rooms

Standard Single Room
The Grosvenor Standard Single rooms measure up to 20 square metres. Our single rooms have all been refurbished and offer practical working areas along with rainfall showers and air conditioning. Flat screen TVs and Bose docking stations are provided in all rooms for guest entertainment. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Double Room
Our Standard Double rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning, flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Twin Room
Standard Twin rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning,flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Twin Room
The Deluxe Twin rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Double Room
Deluxe Double rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Executive King Room
The Grosvenor Executive King rooms have been fully refurbished and offer generously spacious accommodation in excess of 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have Elemis toiletries, heated tiled floors and rainfall showers for that extra luxury. Executive rooms also have bathrobes and slippers along with a nightly turndown service and complimentary soft drinks from the in-room mini bar. Facilities: Settee lounge area Fresh flowers in room Stocked mini bar with complimentary soft drinks Daily newspaper Complimentary internet Welcome fruit Rainfall shower Heated bathroom floors Elemis toiletries Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

51.4957 -0.1455
Area served
London, Victoria Station, Buckingham Palace, Westminster
Nearby airports
Gatwick Airport, (LGW), 35.00, N, miles; Heathrow Airport, (LHR), 20.00, W, miles; City Airport, (LCY), 13.00, W, miles.
Area description
Close to Buckingham Palace and Houses of Parliament, with theatres and all the attractions of the West End a mere 15 minutes journey away. Only 30 minutes from London Gatwick Airport on the Gatwick Express. The hotel is situated at Victoria Station, with easy access to both the Mainline Rail and Coach stations, as well as the underground hub of Victoria.

Nearby points of interest

  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • Hyde Park Corner: 0.6 mi
  • Green Park: 0.6 mi
  • Saatchi Gallery: 0.7 mi
  • St. James's Park: 0.7 mi
  • Pimlico: 0.7 mi
  • St James's Park: 0.7 mi
  • Houses of Parliament: 0.8 mi
  • Westminster Dragoons Museum: 0.8 mi
  • Westminster Abbey Museum: 0.8 mi
  • Knightsbridge: 0.8 mi
  • Piccadilly: 0.8 mi
  • Harrods: 0.8 mi
  • Royal Hospital Chelsea Museum: 0.8 mi
  • Cabinet War Rooms and Churchill Museum: 0.8 mi
  • Jewel Tower: 0.8 mi
  • Tate Britain: 0.9 mi
  • National Army Museum: 0.9 mi
  • Royal Academy of Arts: 0.9 mi
  • Palace of Westminster: 0.9 mi
  • Royal Arcade : 1 mi
  • River Thames: 1 mi
  • Park Lane: 1 mi
  • Vauxhall Bridge: 1 mi
  • Big Ben: 1 mi
  • Institute of Contemporary Arts: 1 mi
  • Battersea Power Station: 1 mi
  • Admiralty Arch: 1.1 mi
  • London School of Economics: 1.1 mi
  • Port of London: 1.1 mi
  • Regent Street: 1.1 mi

Dining

Grand Imperial Restaurant
Experience the outstanding new fine dining restaurant, Grand Imperial London and savour authentic Hong Kong Cantonese cuisine at its finest.
The Brasserie at The Grosvenor
Located near to Victoria station the stunning Brasserie is perfect for an informal lunch, dinner with friends or a traditional afternoon tea for two in the Lounge.
The Lounge at The Grosvenor
The Grosvenor Lounge is an unrivalled location to hold meetings, or to end a day of sightseeing by sampling the Afternoon Tea. Serving refined refreshments, a selection of loose leaf teas, decadent afternoon tea and cocktails, relax and enjoy the personal service.
Reunion Champagne & Cocktail Bar
Occupying what was once the first-class lounge, our chic new Reunion Bar at The Grosvenor Hotel recalls Victoria Station's historic Continental connections. As the name suggests, this is a place to meet up and spend time together, or wind down after a long day in meetings. A bright, welcoming yet intimate space, with views over the bustling station concourse, Runion offers a wide choice of drinks, including our signature cocktails, Champagnes, martinis and non-alcoholic specialities, plus a selection of elegant snacks - all prepared and served with flair by our skilled, attentive team.

Meeting facilities

Meeting Info
Our nine meeting and event rooms on the first floor at The Grosvenor Hotel offer you a unique blend of peace and quiet, period detail, natural light and up-to-the-minute technology.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (118)

Ratings and reviews for The Grosvenor

Overall score

4.1 / 5
5.01.0
118 out of 118
Amenities:
3.9
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.6
Value:
4

89% would recommend to a friend.

Sort by:
Review of The Grosvenor

Reviewer score

4
5.01.0
Duffy dhudha
Business
Kenya
Aug 30, 2014

Great experience

My uncle and auntie loved the hotel room ambience, location and staff support and shuttle transport service to and from hotel from Heathrow was also fantastic. Good value for money

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Could get around easily from the hotel

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

4
5.01.0
RockitWills
Business
Chicago
Aug 27, 2014

Great..staff, location, comfy-ness

Great location. Next to Victoria station from where you can get anywhere. Our room initially faced Victoria station and the announcement noise was non stop. We asked for a room change and it was immediately granted..complete with a bellman at our door to transefer luggage within minutes. Like 4 minutes. It was a pleasant surprise. The room to which were moved was even an upgrade at no cost. The baths are upgraded. The queen size bed was very comfy. The staff at this hotel, from Bellman, to Reception, to Waitstaff at the restaurants are extremely well trained, knowledgeable and friendly. Rooms are pricey, but they lack nothing. Refrigerators with complimentary bottled water and a coffee service in each room as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Long walk from hotel

TKTS booth in Leicester Square very helpful.

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

5
5.01.0
Patti M
Business
Fairfax, Virginia
Aug 7, 2014

Very welcoming hotel

Loved the hotel from the minute we arrived at 8:00am after flying all night. Our room was not available yet, but we were invited to have breakfast in the Excutive Club.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

4
5.01.0
Bruce in USA
Business
Mountain View, California
Jul 27, 2014

Small room, but great location

I didn't realize before booking that there are two parts to the hotel. There's the main building that you see in the pictures, and then there's the wing that's around the side. My room was in the wing, and it was quite small, and a bit of a walk to get there. Overall,though,the experience was good, and the location was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

4
5.01.0
Cincy sports guy
Business
Cincinnati, ohio
Jun 4, 2014

Awesome location beautiful hotel!

Our first trip to London and we couldn't have picked a better place to stay. Definitely recommend to any first timers or anyone who wants a truly magnificent London experience. Location right above the Victoria tube and train stations, but not a lot of noise. Great pubs and restaurants nearby. Buckingham Palace three blocks away. Rooms clean and nice. Hotel bar was great, especially Alejandro, who became our personal concierge for the rest of the trip. Considering some of the prices of nearby hotels, wouldn't want to stay anywhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

4
5.01.0
DanielSP
Business
Argentina
May 26, 2014

Nice, but...

I found my room to be extremely small to the point where there was no room almost to lay my luggage on the floor! It was clean, nicely decorated, staff was very good and helpful, and location is unbeatable!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

3
5.01.0
Returning London Visitor
Business
NYC
Apr 29, 2014

Fresh Air , Please

Hotel is centrally located, basically can get anywhere from the hotel. Currently so much construction in the area, it is not the most pleasant neighborhood to walk around. Room was small but the bed was very comfortable. There was a double pane window, so it was rather quiet, however we couldn't open the window. The room had very poor ventilation with no circulation of fresh air thru the heating and air conditioning duct work. The room was VERY STUFFY and always smelled like the bathroom... it was claustrophobic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

4
5.01.0
JFNY
Business
New York
Feb 27, 2014

Great Location

The Grosvenor is in a great location right near major London sights and connected to the Victoria tube station. Rooms are small but its London. Staff was extremely helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Very short walk to Buckingham Palace. 10-15 min walk to Parliament, Big Ben, Westminster Abbey, London eye.

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

5
5.01.0
Umpi77
Business
San Juan, Puerto Rico
Feb 22, 2014

A great experience

My wife an I visited London for the first time on December 2012. The location was great, a 10 minute walk to Buckingham Palace. There is a lot of places to visit around true hotel. Also a lot of places to eat. The room was beautiful and clean. The service was excellent. I would definitively recommend it for a first experience in London. We think that this hotel helped us to fall in love with the city. It was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Grosvenor

Reviewer score

5
5.01.0
Juan Pelado
Business
San Juan, Puerto Rico
Jan 27, 2014

A great pleasure to visit london

It was my second time in London. The first was in a hotel in the area of Notting Hill, and this time opted for one more central. Actually my stay at the Grosvenor was tops. Its location close to Buckingham Palace and the main attractions, the subway, etc. make London a pleasure to stroll through. The Grosvenor Hotel is a beautiful period building in perfect condition and adapted in decorating the rooms in contemporary style. The very attentive staff at all times. Very good experience. I recommend it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Any Pub's in London is a beautiful place to drink, dinner and spend time.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top