$195 Avg/night
Rate and special offer based on Check-in: Sep 27, 2015 Check-out: Sep 28, 2015

The Grosvenor

4 stars
View map of Buckingham Palace Road, London, SW1W 0SJ

Hotel Overview

Reviewer score
4.2
out of 5
135 reviews
Outstanding customer service

The hotel is beautiful, the staff is stupendous and location is very convenient. When I check in... See full review

  • Diocelina G.
  • Aug 23, 2015
Comfortable and centrally located

W enjoyed our two-night stay here. The room was clean and comfortable and good wifi service. A... See full review

  • Suzanne S.
  • Aug 22, 2015
Following a multi-million pound refurbishment, The Grosvenor Hotel has been restored to its former glory, revealing stunning original features that date back to 1862. A Listed building, it retains its distinctive Victorian architecture and character, yet offers guests all the comforts of a 21st Century luxury hotel. Our fully refurbished bedrooms offer a quiet, spacious and comfortable retreat from the bustle of London and the adjoining Victoria mainline station. All bedrooms feature rainfall showers and air conditioning. A large plasma-screen TV, Bose IPod docking stations with surround sound and WIFI access is available in all rooms for guest entertainment. All guests have use of our gym on the 7th floor. The Brasserie bar and restaurant, open all day, is the perfect place for an informal get together. Our traditional Lounge is a must for a full afternoon tea treat. Reunion, our latest addition, is a chic Champagne and Cocktail bar favored by many in the area. For a genuine Cantonese experience, try a meal in the Grand Imperial London. Its superb location is within walking distance of many of London's landmarks including Buckingham Palace, Westminster Abbey and the Houses of Parliament. Getting around is easy too; Victoria mainline, Underground and bus stations are close by. The Grosvenor is a non-smoking hotel.

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The Grosvenor Rooms

Standard Single Room
The Grosvenor Standard Single rooms measure up to 20 square metres. Our single rooms have all been refurbished and offer practical working areas along with rainfall showers and air conditioning. Flat screen TVs and Bose docking stations are provided in all rooms for guest entertainment. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Double Room
Our Standard Double rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning, flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Twin Room
Standard Twin rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning,flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Twin Room
The Deluxe Twin rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Double Room
Deluxe Double rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Executive King Room
The Grosvenor Executive King rooms have been fully refurbished and offer generously spacious accommodation in excess of 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have Elemis toiletries, heated tiled floors and rainfall showers for that extra luxury. Executive rooms also have bathrobes and slippers along with a nightly turndown service and complimentary soft drinks from the in-room mini bar. Facilities: Settee lounge area Fresh flowers in room Stocked mini bar with complimentary soft drinks Daily newspaper Complimentary internet Welcome fruit Rainfall shower Heated bathroom floors Elemis toiletries Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • Hyde Park Corner: 0.6 mi
  • Green Park: 0.6 mi
  • Saatchi Gallery: 0.7 mi
  • St. James's Park: 0.7 mi
  • Pimlico: 0.7 mi
  • St James's Park: 0.7 mi
  • Houses of Parliament: 0.8 mi
  • Westminster Dragoons Museum: 0.8 mi
  • Westminster Abbey Museum: 0.8 mi
  • Knightsbridge: 0.8 mi
  • Piccadilly: 0.8 mi
  • Harrods: 0.8 mi
  • Royal Hospital Chelsea Museum: 0.8 mi
  • Cabinet War Rooms and Churchill Museum: 0.8 mi
  • Jewel Tower: 0.8 mi
  • Tate Britain: 0.9 mi
  • Piccadilly Circus: 0.9 mi
  • Royal Academy of Arts: 0.9 mi
  • Palace of Westminster: 0.9 mi
  • Royal Arcade : 1 mi
  • River Thames: 1 mi
  • Park Lane: 1 mi
  • Vauxhall Bridge: 1 mi
  • Big Ben: 1 mi
  • Institute of Contemporary Arts: 1 mi
  • Battersea Power Station: 1 mi
  • Admiralty Arch: 1.1 mi
  • London Coliseum: 1.1 mi
  • Port of London: 1.1 mi
  • Regent Street: 1.1 mi

Meeting facilities

Meeting Info
Our nine meeting and event rooms on the first floor at The Grosvenor Hotel offer you a unique blend of peace and quiet, period detail, natural light and up-to-the-minute technology.

Dining

Grand Imperial Restaurant
Experience the outstanding new fine dining restaurant, Grand Imperial London and savour authentic Hong Kong Cantonese cuisine at its finest.
The Brasserie at The Grosvenor
Located near to Victoria station the stunning Brasserie is perfect for an informal lunch, dinner with friends or a traditional afternoon tea for two in the Lounge.
The Lounge at The Grosvenor
The Grosvenor Lounge is an unrivalled location to hold meetings, or to end a day of sightseeing by sampling the Afternoon Tea. Serving refined refreshments, a selection of loose leaf teas, decadent afternoon tea and cocktails, relax and enjoy the personal service.
Reunion Champagne & Cocktail Bar
Occupying what was once the first-class lounge, our chic new Reunion Bar at The Grosvenor Hotel recalls Victoria Station's historic Continental connections. As the name suggests, this is a place to meet up and spend time together, or wind down after a long day in meetings. A bright, welcoming yet intimate space, with views over the bustling station concourse, Runion offers a wide choice of drinks, including our signature cocktails, Champagnes, martinis and non-alcoholic specialities, plus a selection of elegant snacks - all prepared and served with flair by our skilled, attentive team.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for The Grosvenor

Overall score

4.2 / 5
5.01.0
135 out of 135
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4
Location:
4.7
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of The Grosvenor

Reviewer score

5
5.01.0
Diocelina G.
Friends
Joliet
Aug 23, 2015

Outstanding customer service

The hotel is beautiful, the staff is stupendous and location is very convenient. When I check in and got to my room I realised there was mistake with the room I received, I called reception and they immediately solved the problem, no questions asked. I'm very pleased with the service and the amazing overall look of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Grosvenor

Reviewer score

5
5.01.0
Suzanne S.
Couples
N/A
Aug 22, 2015

Comfortable and centrally located

W enjoyed our two-night stay here. The room was clean and comfortable and good wifi service. A lovely old hotel with an elegant lobby and staircase and terrific period tile walls on the main level. We liked that the hotel was so centrally located and has a passage directly into Victoria station. We did not dine at the hotel so we cannot speak to the food service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

5
5.01.0
Tom
Couples
N/A
Jul 28, 2015

Good location Outstanding service

Provided a safe environment with outstanding supporting accommodations. Would have rather had a queen-sized bed rather than two twin sized beds pushed together.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

4
5.01.0
Reto H.
Couples
Beckenried
Jul 23, 2015

Holiday jubilee

A great and sort of posh Hotel but every extra is charged seperately. Breakfast and WIFI too and very expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

5
5.01.0
Justin W.
Business
N/A
Jul 23, 2015

Business Trip

Great place for business travel. Close to transportation options and great restaurants/ pubs near by. Also really nice tea rooms, champagne bar and Chinese restaurant within hotel. Friendly staff. For business people on short or long stays, it's a good oasis to hold up at!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Grosvenor

Reviewer score

5
5.01.0
Margaret L.
Friends
Mississauga
Jul 14, 2015

Birthday trip

Very friendly staff, greeted with a smile after a long trip from L.A. Great with recommendations for restaurants and getting around on the subway. Located right by the palace, Big Ben and super easy to get around to other areas of the city. It's an older hotel, which I found charming, but some might not if you want something modern. Rooms were small, similar to New York hotel rooms, but you're not there much so didn't really matter.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Grosvenor

Reviewer score

5
5.01.0
Shopgirl
Couples
N/A
Jun 4, 2015

Best Wedding Anniversary

Excellent customer service.Great Staff. Lovely hotel, with very convenient location and restaurant within the hotel. I Really Love my stay here,upgraded to a room in the main hotel, staff was accommodating and helpful. I will surely come back in a heartbeat❤️

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

5
5.01.0
Joshua
Couples
San Jose
May 26, 2015

great location, staff, room

love this hotel. it has a great location, great staff, and the executive room is beautiful. that room also includes breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

4
5.01.0
Alexander L.
Couples
Albuquerque
May 6, 2015

Charming Hotel

Great stay - nice staff, just a really, really long walk to the room (158) from the receptionist.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of The Grosvenor

Reviewer score

4
5.01.0
A.D.
Couples
Glenshaw
May 5, 2015

Trip to London

Hotel was clean and felt like a palace. Great Asian restaurant within. Getting to room was a challenge with large bags, but the staff was willing to assist. Clean rooms, updated features. Overall a very pleasant experience!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

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