The Grand at Trafalgar Square ★★★★

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$129
avg/night
Rate based on
Check-in: Mar 6, 2016 Check-out: Mar 7, 2016

Just Plain Terrible.

Would not recommend Thu, May 20, 2010
Our stay in London started out in a bad way. Our flight was delayed from Chicago due to the Volcano Ash Cloud. [...] once we arrived, they were less than thrilld to see us and their staff was very unfriendly the entire time. The room was very small and our "view" was to a back alleyway. The bed did not even have a comfoter or blanket on it...only a sheet. When we called down to the front desk to ask for addtional blankets, they said we had to go down the hall to a closet and get it ourselves. Pretty pathetic, when you think about it. the location was great but not worth what we paid and the service we received. I would not recommend this hotel to anyone [...]

| Nashville, TN Couples

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

Excellent Hotel, Excellent Location

Would recommend Wed, Mar 17, 2010
This was our third or fourth stay here. Location is great for theater, museums and restaurants.Most are within walking distance. As usual, there was the issue of getting a room upon early arrival in a sleepy jetlagged state. Requested same by email but it took a little persuasion to get the room early but the room we got was probably an upgrade without additional charge. The staff was very helpful and prompt. The only thing that would have been nice would have been a restaurant to get breakfast that was not a huge meal for a huge price. Obiqua was closed for alterations. The year before we were able to get a self-serve roll and coffee for 5 pounds at this restaurant. I didn't want to pay about $20 for a big breakfast that I didn't need. Also, the hotel should change the blankets that they use. They are much too heavy and cumbersome and the room heating only goes to about 68 degrees. They gave us a heater to make the room warmer. In sum, I definitely would stay there again. For what they offer, you can't beat the price.

| Chapel Hill, NC Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

great location great hotel

Would recommend Fri, Feb 5, 2010
I had to work some of the time when over there but my wife and sister in-law got to travel the City. The hotel was in a great location for the subway. location was one block south of Trafalger Square. Was in a very safe area. Dinning and pubs close if you didnt want venture out very far. With in walking distance of major shopping. London transit system if the best! I think it would be hard to beat the location and Hospitaly of this hotel

| Indiana Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

The Grand at Trafalgar Square

Would recommend Wed, Jan 6, 2010
Right in the middle of the main tourist areas of London and very close to the Underground .... great location.

Attractions

HMS Belfast is a WW II Navy ship that has been converted to a museum. It sits on the Thames near the Lambert Bridge, easy to get to and a very interesting real-life museum conversion.

| Fredericksburg, Virginia Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Nice hotel and great location

Would recommend Wed, Dec 30, 2009
The hotel was nice, but the hotel staff did not have a concierge. They were clueless on travel questions or locations of items nearby. Also, the guest area, situated between the two wings of rooms, had random people in it that were not guests , misusing the computer and television. Probably not the safest environment if the wing doors are not kept locked.

Attractions

Trafalgar square is a great location, almost center of everything to do in London. Just take a short walk to Charing Cross station and take the tubes to all of the great sites.

| Texas Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

The Grand at Trafalgar Square

Would recommend Tue, Dec 29, 2009
Enjoyed the central location, many of the key sights were even within walking distance. Christmastime was not the best time to visit London as many places were closed on the 25th and 26th, but we found enough to do to make it pleasant anyway.

| massachsetts Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Center of everything

Would recommend Tue, Dec 15, 2009
Great place, excellent location, pretty friendly and fairly knowledgable staff (seems most people working in London are not from London).

Attractions

1 Block to Trafalar Square (the center of everything). Food, fun and touristy stuff.. its all within walking distance from this hotel.

| Minneapolis, MN Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Amazing location!

Would recommend Tue, Dec 8, 2009
Great hotel with friendly staff and amazing location. The maid service was inconsistent. While the rooms were left clean, not all towels taken were returned - I didn't have a washcloth for 3 days and soaps and shampoos were not replenished. One day the complimentary coffee and tea was not replenished either.

Money saver

The National Gallery is located around the corner and admission is free. You can walk anywhere within 20-30 minutes of this hotel - no need to spend money on a taxi or public transport because there's so much to see and do along the way.

| New York, NY Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Lovely Stay in London

Would recommend Tue, Oct 13, 2009
This was a lovely hotel experience. We felt very safe in the area and in the building. The room was was very clean, spacious and private. It was comfortable and provided a desk area and additional seating. The staff was very courteous and helpful with any of our questions and requests. There was internet access and a lounge/TV area. And we couldn't have asked for a better location. It is at Trafalgar Square near 2 underground stations, a train station and lots of restaurants and coffee shops, near a river boat dock, and just across the Thames (over a walking bridge) from The London Eye.

| Alexandria, VA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Location, Location, Location

Would recommend Mon, Oct 12, 2009
Great hotel and you can't bet the location....Right in Trafalgar Square. Only thing lacking was more days to spend.

Money saver

Definately purchase an Oyster card if you are in London for a week. The Underground is the best way to get around the City

| Fort Lauderdale, FL Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5