The Cumberland Hotel ★★★★

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$174
avg/night
Rate and special offer based on
Check-in: Mar 6, 2016 Check-out: Mar 7, 2016

Would recommend to anybody

Would recommend Tue, Jul 29, 2014
On arrival we had a problem with our room but on returning to the desk this was handled with no problem by the very friendly staff and the situation was resolved in no time at all. The remainder of the stay was very good and will return in the near future.

| Oxford UK Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent - again!

Would recommend Tue, Jul 15, 2014
2nd time I've stayed here and can't praise it enough. This time we were upgraded to a junior suite (which was nice!). We were running the British London 10K race and I asked if we could check out an hour later so we could come back shower after the race; this was no problem. Staff helpful and courteous, room clean and of a high standard. I would thoroughly recommend The Cumberland.

Dining

Instead of lunch in a busy sandwich shop, take it away and sit in Hyde Park

| Essex Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very pleased

Would recommend Tue, Jul 15, 2014
The staff were very friendly and couldn't do enough to help. Room was clean and very homely. Bathroom was lovely and the shower was great. Would definitely stay here again. A bit pricey but in comparison to others worth the money.

| Tamworth Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Vacation for two

Would recommend Mon, Jul 14, 2014
As is tipical for European hotels, the room was small, although I did receive a free upgrade. My room view sucked...

Shopping hint

Shopping galore....very short walk!

| Fairfax, VA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Amazing location - close to everything!

Would recommend Mon, Jul 14, 2014
The location is perfect! Its right across from the Marble Gate, Hyde Park, shopping on Oxford Street and Regent Street. As someone who enjoyed exploring and walking around I appreciated the convenience and closeness to everything. The hotel is modern and has a great vibe. My room was actually bigger than I expected it would be and was very clean. The staff was very kind and helpful. I would definitely stay there again.

| Las Vegas, NV Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Excellent location and value the stay

Would recommend Tue, Jul 8, 2014
It is our first trip to London and we are quite satisfied in our stay in this hotel. It is only one minutes to walk to Hyder Park and underground station. As the transportation in London is extremely expensive , choosing to stay in this hotel is really a smart option. We were stayed in a executive room with a reasonable rate for 3 nights . Room clean, comfortable , stuff nice. The only problem is wifi. My apple computer and mobile phone always had problem to connect in room area and I have to use it in bathroom.

| Beijing,China Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Will definitely return! Fantastic hotel & staff!

Would recommend Sun, Jul 6, 2014
The rooms were large and ours had a high ceiling for even more space. The hotel is located literally next to the Marble Arch tube entrance, plus Hyde Park is conveniently across the street. We were given priority seating at Hard Rock Cafe and the staff (9 out of 10) went above and beyond to help us and make our stay wonderful. We went to their night club/bar plus their coctail lounge as well. I love this hotel and we hand a ball!

| UK Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fantastic

Would recommend Thu, Jul 3, 2014
Such a great hotel, welcoming and friendly staff who are always happy to help. Room was clean and very comfortable and the location was amazing, so central to everything. Will defo be going back again!

| Glasgow Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fantastic location, confusion on check in

Would not recommend Fri, Jun 6, 2014
Once we actually got the correct room, it was fantastic having the park and shopping and the tube and city tour buses all right next door, and the room was very comfortable. However, we were assigned a room on check-in that was actually occupied, so when we opened the door the occupants were quite upset. We got a new room right away, but then decided to ask for additional bed for a 3rd occupant, and this took many phone calls to finally get this all arranged, with quite a bit of re-explaining what we wanted. Staff experience was excellent after this initial annoyance. Expensive place. Unusual lobby which is open and loud like an airport.

| Amherst, Massachusetts Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 2 /5

Location and Comfort

Would recommend Fri, Jun 6, 2014
The location is great - right across from the Marble Gate and Hyde Park, with tour and city bus stops. Good coffee shop right on the corner. As senior citizens, we appreciated the convenience. Room comfortable. Lobby very stark & modern. Hotel guests were fun to watch - people from all over the world. I was especially grateful for the advice and help the customer service desk gave me, as I had left my backpack with passport in it somewhere after arrival. My husband and I would definitely stay there again.

| Amherst, MA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5