Such a great hotel, welcoming and friendly staff who are always happy to help. Room was clean and very comfortable and the location was amazing, so central to everything. Will defo be going back again!
The rooms were large and ours had a high ceiling for even more space. The hotel is located literally next to the Marble Arch tube entrance, plus Hyde Park is conveniently across the street. We were given priority seating at Hard Rock Cafe and the
staff (9 out of 10) went above and beyond to help us and make our stay wonderful. We went to their night club/bar plus their coctail lounge as well. I love this hotel and we hand a ball!
2nd time I've stayed here and can't praise it enough. This time we were upgraded to a junior suite (which was nice!). We were running the British London 10K race and I asked if we could check out an hour later so we could come back shower after
the race; this was no problem. Staff helpful and courteous, room clean and of a high standard. I would thoroughly recommend The Cumberland.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Instead of lunch in a busy sandwich shop, take it away and sit in Hyde Park
The staff were very friendly and couldn't do enough to help. Room was clean and very homely. Bathroom was lovely and the shower was great. Would definitely stay here again. A bit pricey but in comparison to others worth the money.