$179 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

The Cumberland Hotel

4 stars
Great Cumberland Place, London, W1H 7DL
Hotel Overview
Reviewer score
4.0
out of 5
133 reviews
Fantastic Hotel in a Great Location!

Really pleased with our choice of Hotel. The staff were really helpful and they couldn't do enough... See full review

  • Mart2k13
  • Apr 26, 2013
Great for shopping

Good location for shopping. Helpful staff, great breakfast choice, 2nd time we have stayed and will... See full review

  • Susie D
  • Apr 7, 2013
The Cumberland is a perfect base from which to discover London's unique heritage. Many places consider themselves "the heart of London", but we have a stronger claim than most, Park Lane, Oxford Street, Mayfair - some of the capital's most illustrious addresses are right our doorstep. 1019 bedrooms including mini suites, apartments and special access rooms, each containing unique works of art. Each of our bedrooms has thick comfortable mattresses, pure Egyptian cotton bed linen, sumptuous bathrobes and 32-inch LCD satellite television. Electronically coded safes are available in every room, which can store a laptop. The Cumberland Hotel has a Non Smoking policy throughout the entire hotel.

The Cumberland Hotel Rooms

Executive King Room
For a truly indulgent stay, our 89 spacious Executive King rooms at The Cumberland hotel are larger than our Standard Bedrooms and bring you the added comfort of a king-sized bed, with thick, soft mattresses. Extras also include complimentary bottles of water, free pay movies, bathrobes and slippers to make you feel at home and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. Guests can also enjoy a power shower, luxury toiletries, air-conditioning and tea and coffee making facilities. Enjoy your favourite show on the 32" flat-screen TV, or stay in touch with our complimentary cabled internet access. Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels
Standard Single Room
We have 65 Standard Single rooms at The Cumberland hotel, with a 32" plasma TV, modern furnishings, air-conditioning, Desk space and Egyptian linen in every room - comforts you'd normally associate with a 5-star London hotel. But at The Cumberland hotel, you'll discover we believe in doing things up to a standard, not down to a price. Standard single rooms offer a single bed. Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels
Standard Double Room
We have 513 Standard Double rooms at The Cumberland hotel, with a 32" plasma TV, very modern furnishings, air-conditioning, Desk Space and Egyptian linen in every room - comforts you'd normally associate with a 5-star London hotel. But at The Cumberland hotel, you'll discover we believe in doing things up to a standard, not down to a price. Standard Double rooms offer a double bed Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels
Standard Twin Room
We have 170 Twin rooms at The Cumberland hotel, all with thick, soft mattresses. Rooms have very modern furnishings, air-conditioning, 32" LCD televisions, Desk Space and Egyptian linen. Standard Twin rooms offer 2 single beds. Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels
Executive Double Room
For a truly indulgent stay, our 65 Executive Double rooms at The Cumberland hotel bring you the added comfort of being more spacious than our Standard bedrooms and include complimentary bottles of water, Guoman bathrobes and slippers, free pay movies and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. Guests can also enjoy a power shower, luxury Guoman toiletries, air-conditioning and tea and coffee making facilities. Enjoy your favourite show on the 32" flat-screen TV, or stay in touch with our complimentary cabled internet access. Executive Double rooms offer a double bed Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels
Executive Twin Room
Larger than our Standard Bedrooms, our spacious Executive Twin rooms provide a comfortable retreat at the end of a busy day's shopping, sightseeing or business in the capital. Facilities include complimentary bottles of water, free pay movies to watch, our luxurious bathrobe and slippers to make you feel at home and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. We have 86 Executive Twin rooms at The Cumberland hotel, all with thick, soft mattresses, complimentary cabled internet access and a 32" flat-screen TV. Executive Twin rooms offer 2 single beds. Upgraded, unlimited Wi-Fi with our compliments for all guests. Faster: seamless 'Business Grade' wi-fi throughout our hotels Safer: secure connectivity includes a security download Everywhere: faster connections throughout all our hotels

Amenities

  • Wireless internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Night club
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Safe deposit box
Meeting/Banquet facilities
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities
Service dogs allowed

Recommendations for you

Customers who viewed The Cumberland Hotel also booked these hotels.

Reviewer score 4.4 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.5 out of 5

Hotel Map

51.514 -0.159
Area served
London
Nearby airports
International Airport Heathrow- 17.5 miles Domestic Airport City Airport 10.5 miles Closest Public Transport Marble Arch Tube station.
Area description
You'll find The Cumberland Hotel on Oxford Street, with its incomparable shopping, meets Park Lane, one of the most glamorous streets in London. Hyde Park is just across the road, while Marble Arch Tube station - one stop on the Central Line from Bond Street - is right next door to the hotel, putting Piccadilly Circus, the West End and London's wealth of attractions within easy reach.

Nearby points of interest

  • Marble Arch: 0.1 mi
  • Hyde Park: 0.1 mi
  • Wallace Collection: 0.4 mi
  • Bond Street London: 0.4 mi
  • Park Lane: 0.4 mi
  • Baker Street: 0.5 mi
  • Oxford Street: 0.6 mi
  • Sherlock Holmes Museum: 0.6 mi
  • Madame Tussauds: 0.6 mi
  • Oxford Circus: 0.7 mi
  • Photographers Gallery: 0.8 mi
  • London Palladium: 0.8 mi
  • Hyde Park Corner: 0.8 mi
  • Lancaster Gate: 0.8 mi
  • Paddington Station: 0.9 mi
  • Marble Arch: 0.1 mi
  • Hyde Park: 0.1 mi
  • Wallace Collection: 0.4 mi
  • Bond Street London: 0.4 mi
  • Park Lane: 0.4 mi
  • Baker Street: 0.5 mi
  • Oxford Street: 0.6 mi
  • Sherlock Holmes Museum: 0.6 mi
  • Madame Tussauds: 0.6 mi
  • Oxford Circus: 0.7 mi
  • Photographers Gallery: 0.8 mi
  • London Palladium: 0.8 mi
  • Hyde Park Corner: 0.8 mi
  • Lancaster Gate: 0.8 mi
  • Paddington Station: 0.9 mi
  • Piccadilly: 0.9 mi
  • Regent Street: 0.9 mi
  • Fitzrovia: 0.9 mi
  • Harrods: 1 mi
  • Piccadilly Theatre: 1.1 mi
  • Soho: 1.2 mi
  • Buckingham Palace: 1.2 mi
  • Shaftesbury Avenue: 1.2 mi
  • Royal Albert Hall: 1.2 mi
  • London Chinatown: 1.2 mi
  • Royal Mews: 1.2 mi
  • Lords Cricket Ground: 1.2 mi
  • Queensway: 1.2 mi
  • Leicester Square: 1.2 mi
  • Queen`s Gallery: 1.2 mi
  • Dominion Theatre: 1.3 mi
  • St James's Park: 1.3 mi
  • Science Museum London: 1.3 mi
  • National Art Library: 1.3 mi
  • Victoria Palace Theatre: 1.3 mi
  • Royal Opera House: 1.3 mi
  • Trafalgar Square: 1.4 mi
  • Kensington Palace: 1.4 mi
  • National Gallery: 1.4 mi
  • National Portrait Gallery: 1.4 mi
  • Victoria station: 1.4 mi
  • Admiralty Arch: 1.4 mi
  • Westminster: 1.4 mi
  • British Museum: 1.4 mi
  • Regents Park: 1.5 mi

Meeting facilities

Meeting Info
The Cumberland Hotel is one of London's premier venues for business meetings and other events. With their own private entrance and lift access, our meetings and events facilities are completely separate from the rest of the hotel, but share its striking design and impeccable service standards. Close to Hyde Park, The Cumberland Hotel is also a magnificent setting for weddings - two of our rooms are licensed for civil ceremonies - and events that seek to impress and inspire.

Dining

Kua Bar
A relaxing bar open to residents and non-residents of the hotel, serving British cuisine
Patron Bar
Named after the finest Tequila it lends itself to a very special ambiance: laid back and sultry, yet full of life and colour. The perfect setting for drinks after work, before dinner or late into the night.
Carbon Bar
A unique blend of heavy-industrial decor with West end style and sophistication gives this place a sultry ambiance. Music is provided by our own and guest DJ's, who've headlined at clubs across London and Ibiza.
W1 Restaurant
The W1 restaurant at the Cumberland, has been designed by highly acclaimed British interior designer Kelly Hoppen, with beautiful antique mirrors draped in plush velvet, stunning Spina crystal chandeliers and antique French chairs, guests can enjoy unbeatable food in a rich and luxurious atmosphere. The restaurant has been recently re-lunched under Michelin-star head chef, Paul Welburn. Paul studied at the prestigious Coast College Scarborough, the same college that trained TV chefs James Martin and Andrew Pern. Since taking over as Head Chef Paul has maintained W1's Michelin star and three AA Rosettes.
The Brasserie at The Cumberland
Defined by its relaxed, informal setting, The Brasserie serves a menu of European classics with a distinctly British twist. Drop in for lunch or dinner, or treat yourself to our legendary Sunday Roast.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (133)

Ratings and reviews for The Cumberland Hotel

Overall score

4 / 5
133 out of 133
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
3.8
Location:
4.7
Value:
3.8

87% would recommend to a friend.

Sort by:
Review this hotel
Review of The Cumberland Hotel

Reviewer score

4
ianphillip
Toledo, Ohio
Apr 24, 2013

Very stylish & comfortable

I love the electic style of the hotel, from the lobby to the headboards in the room that pick-up on the neighborhood architecture. My room was very comfortable, with great matress and linens; I slept incredibly well. Assuming the price is the same, I would definitely stay here next time I am in London.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Cumberland Hotel

Reviewer score

4
Eythor Jonsson
Iceland
Apr 16, 2013

great Hotel

We were six guys together in a three room, come to see football and have party. The staff was nice and the rooms good . Bar downstairs was also very good lot of people where. We met people from all countries talked much with them.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of The Cumberland Hotel

Reviewer score

4
J Girls
Denver, Colo
Apr 1, 2013

2 grandmothers and a granddaughter!

Cumberland has a fantastic location, next to the underground, bus stops and tour bus pick up points. Many restaurants and shopping nearby. There was a.breakfast special during our stay which made that option more financially possible. It was excellent and a very nice way to start the day. The staff was wonderful and went out of their way to be accommodating . Would definitely recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

The Spaghetti House was right around the corner from the hotel and provided a very local and warm and inviting experience. Quiet , comfortable and very delicious! We saw a few other spaghetti houses throughout London so it must be a chain. It certainly did not feel like one! xoxo

Review of The Cumberland Hotel

Reviewer score

4
Repojay
Business
Nashville, TN
Mar 10, 2013

Good value and location

Very simple hotel that was clean, nice and very centrally located. A solid deal in London.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
aviator9161
Business
surrey
Mar 9, 2013

good convenient business base

good value for money without missing anything. (as a recommendation, they could change their showers with flexible hoses). otherwise no problems, good wi-fi access all around. extremely helpful and considerate staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
DAFH
West Sussex
Mar 9, 2013

Theatre trip

Check in time was 3pm but we arrived very early and alllowed into our room at 12.30 which was nice giving us a chance to have a rest before hitting Oxford Street, having a meal and going to the Palladium. In room service was good albeit expensive. Room was very nice and bed very comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Plenty of places to eat nearby, All the big stores in Oxford Street, easy communications for getting around London via Taxi, bus or train

Review of The Cumberland Hotel

Reviewer score

4
J.J.
Yonkers, NY, USA
Jan 14, 2013

positive overall experience

The locatiion is fantastic, the rooms are cleaned everyday and the staff are very pleasant. I've stayed at this hotel several times before and always have a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Cumberland Hotel

Reviewer score

4
Road Warrior111
Business
Ireland
Dec 15, 2012

Business Trip

My one complaint is with breakfast. Normal Price is £18.95 , which is expensive unless you are getting something special , and you are not. They do a special voucher which they give you at check-in for £11.95 . This appears to be somewhat random. I was offered the voucher once and had to ask for the vouchers the other two times. My complaint about breakfast , sis that for something that they want to charge £18.95 , it just is not that special. They have all the facilities and correct ingredients , but cannot execute.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
tientienwoo
Shanghai, China
Nov 26, 2012

Awesome location if you're not looking for something fancy

The rooms aren't huge, but they are clean and comfortable. The staff that I encountered were all friendly and helpful. The restaurant downstairs is often overlooked but the food is fantastic and the place apparently has quite a reputation amongst locals due to the previous chef who was somewhat of a celebrity but the new chef does not disappoint. Both my appetizer and main were excellent, and I am quite an experienced diner. The hotel's location is hard to beat, right next to the Marble Arch tube stop (Central Line) and minutes away from the Bond Street stop (Jubilee Line) as well as tons of shopping and Selfridges, the huge British department with beautiful window displays and quality wares. As I said in the title, it's not a fancy, luxe hotel but I'd stay here again for the price and location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

Don't miss eating at the Rhodes W1 Restaurant, it is as good as any destination dining experience.

Review of The Cumberland Hotel

Reviewer score

4
Shopaholic
Brussels, belgium
May 29, 2012

Mother/daughter shopping trip

Situation of hotel is perfect for shopping trip in oxford street and indeed for visiting central london. If the personal touch is what you are looking for then this hotel is not for you. Rooms are very simply decorated but the hotel lobby is really amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

St christopher's place not far from hotel with all types of restaurants and bars notably Carluccio's italian resto/deli.

Back to menu Return to top