$192 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

The Cumberland Hotel

4 stars
View map of Great Cumberland Place, London, W1H 7DL

Hotel Overview

Ratings and reviews for The Cumberland Hotel

Overall score

3.9 / 5
5.01.0
150 out of 150
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4
Comfort:
3.8
Location:
4.7
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of The Cumberland Hotel

Reviewer score

5
5.01.0
PKB Travels
Delano, Ca
Jul 9, 2012

Awesome hotel

My experience at the Cumberland was amazing. Friendly staff, clean, and close to the underground. I will stay here on my next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
J.J.
Business
Yonkers, NY, USA
Nov 17, 2014

Business Trip

I've stayed at this hotel several times and i like it. Friendly staff and location is perfect - close to shopping, double decker buses are all around and the tube is literally right next door. Need i say more?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Right in the heart of Oxford Street shopping.

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
PoppyVic
Business
Somerset, N.J.
Oct 22, 2014

A prime location to all of London

On short vacations, time is of the essence. This fine hotel is close to the entire London experience being steps away from a clean well organized subway system. We advise the use of a prepaid pass. You will eliminate the heavy traffic. The food at the hotel is excellent but pricey. There are many restaurants of all different categories within walking distance. The best thing I will say is, ( I highly recommend this hotel, and will certainly return there again.) Dr. Victor Abramowitz and Deanna Lerner

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
NY explorer
Business
Phoenix
Oct 22, 2014

Great location and decent value

Great location literally beside Marble Arch tube stop. Major shopping and Piccadilly Circus a quick stop way, and Hyde park is across the street. Rooms aren't bad size wise, and bathroom is functional.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Charles11
Business
DC
Oct 22, 2014

Great location

Very nice, the room was clean and the service was great. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Shopper100
Business
Dublin
Oct 20, 2014

Perfect location

Very good hotel couldn't get any better for location right in the heart of shopping district room small but clean lovely Indian restaurant right at back of hotel beautiful place overall good stay in good hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

3
5.01.0
Al Rag
Business
Kuwait
Sep 25, 2014

Good value for money

It is a good hotel but I guess you expect better interaction and smiles and friendliness in general from the staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Gohamad
Business
Kuwait
Sep 25, 2014

Reciption

Good location. Baby bed it is not ok. I recommend suit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

3
5.01.0
aggr
Business
new jersey
Sep 12, 2014

nice hotel

definitely go for the executive room level in the adjoining business building. great morning breakfast in the business lounge

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Queen Elizabeth2
Business
Israel
Sep 9, 2014

Great hotel and great location

When we entered the room 2 glasses and a bottle of wine were waiting on the table and a nice card from the staff wishing happy birthday. Excellent breakfast (costs 12 pounds per person).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

On the roof with Q - very nice restaurant but expensive.

Was this review helpful to you?
Thank you for your feedback!
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Yoav F
Business
Israel
Sep 7, 2014

great location and staff

got a room with really good view over the park, the room and its facilities were great as well (especially the shower and the bed!)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top