$212 Avg/night
Rate and special offer based on Check-in: Aug 23, 2015 Check-out: Aug 24, 2015

The Cumberland Hotel

4 stars
View map of Great Cumberland Place, London, W1H 7DL

Hotel Overview

Ratings and reviews for The Cumberland Hotel

Overall score

3.9 / 5
5.01.0
141 out of 141
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4
Comfort:
3.8
Location:
4.7
Value:
3.7

82% would recommend to a friend.

Sort by:
Review of The Cumberland Hotel

Reviewer score

5
5.01.0
nearlyabasketballwife
Pasadena, CA
Nov 26, 2012

Great Value

in comparison to all the other expensive hotels in London, this was a great steal for a high class hotel. the room was small but really modern and nice and you are so close to everything we were never any the room anyways. not enough to pay attention to the size. the cumberland is where i will stay if i end up in that part of london again. and it is literally right next to the tube station too

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Bret D.
Business
Magnolia
Jan 26, 2015

Family Vacation

Great hotel. Third time of staying here, very clean, comfortable and courteous staff. Perfect location for the underground and high street shopping. Good local restaurants and 'watering holes'. Recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
BSterlingV
Business
North Oaks
Jan 15, 2015

The Cumberland Experience

The Cumberland Hotel is a very good 4-star ish hotel right next to Marble Arch which makes it ideal for shopping or seeing shows its along similar lines to the Sanderson in Many ways but with trimmed down service and room design however, the overall experience of the Cumberland will not disappoint you, in fact its a great hotel at a great price

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

take really comfy walking shoes!

Review of The Cumberland Hotel

Reviewer score

2
5.01.0
Lotsa Miles
Business
New York
Jan 7, 2015

Good location, mediocre hotel

Good location, but mediocre hotel near Marble Arch.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

3
5.01.0
Maria M.
Business
N/A
Jan 6, 2015

Close to Tube and food

The hotel staff was very helpful but do not expect value for your money. The accommodations are very tight even for UK standards. The in room equip like tea kettle and tv did not function. And I did not like that I had to stand inside the stall and get soaked every time I needed to turn the shower on. The hotel frowns on you bringing in outside food but everyone does it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Be prepared to walk since the tube stations are consistently closed at one place or another.

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Benjamin H.
Business
N/A
Dec 29, 2014

london birthday

The hotel staff was friendly. Room was clean though my key card stopped working a few times. They fixed it promptly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Benjamin H.
Business
N/A
Dec 19, 2014

london birthday

The hotel staff was friendly. Room was clean though my key card stopped working a few times. They fixed it promptly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
happy xox
Business
bournemouth
Dec 15, 2014

great location!!!!

Its the second time we have stayed here and it has always been great and would look at staying again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
The Holidey
Business
The Netherlands, Haarlem
Dec 10, 2014

Great!

Great hotel, perfect location ! Nice staff, clean rooms,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Azip
Business
Seattle
Nov 22, 2014

Nice room in a great location

Very nice overall. The rooms are quite tight by most standards, but probably nice size for London. Only stayed one evening but check in and out was easy enough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

3
5.01.0
Mary94
Business
Dublin
Nov 18, 2014

Weekend Break

Stayed here for a weekend. Didn't have breakfast included in deal. Was going to buy it separately but it was nearly 19 pounds. This is far too expensive on top of what was paid for the room. No brochures or info available at reception for visitors. I picked this hotel as it was part of a package but if you can't afford to throw money around then go somewhere else. Having said all that the room was perfect and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Back to menu Return to top