$198 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

The Cumberland Hotel

4 stars
View map of Great Cumberland Place, London, W1H 7DL

Hotel Overview

Ratings and reviews for The Cumberland Hotel

Overall score

3.9 / 5
5.01.0
152 out of 152
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4
Comfort:
3.9
Location:
4.7
Value:
3.7

83% would recommend to a friend.

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Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Boban
Business
Istanbul
Jan 22, 2015

Location location ..

Probably the best location for shoppers. Not a new hotel but some rooms are renovated, try to find executive room deals for free breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

4
5.01.0
BSterlingV
Business
North Oaks
Jan 15, 2015

The Cumberland Experience

The Cumberland Hotel is a very good 4-star ish hotel right next to Marble Arch which makes it ideal for shopping or seeing shows its along similar lines to the Sanderson in Many ways but with trimmed down service and room design however, the overall experience of the Cumberland will not disappoint you, in fact its a great hotel at a great price

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

take really comfy walking shoes!

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Review of The Cumberland Hotel

Reviewer score

2
5.01.0
Lotsa Miles
Business
New York
Jan 7, 2015

Good location, mediocre hotel

Good location, but mediocre hotel near Marble Arch.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Tyler R.
Business
N/A
Jan 7, 2015

Great Hotel

Everything was great minus the maid service. I think they come in and make the bed and change the towels. no trash taken, nothing straightened up.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

The tube station is right under the hotel so makes it very convenient.

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Review of The Cumberland Hotel

Reviewer score

3
5.01.0
Maria M.
Business
N/A
Jan 6, 2015

Close to Tube and food

The hotel staff was very helpful but do not expect value for your money. The accommodations are very tight even for UK standards. The in room equip like tea kettle and tv did not function. And I did not like that I had to stand inside the stall and get soaked every time I needed to turn the shower on. The hotel frowns on you bringing in outside food but everyone does it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Be prepared to walk since the tube stations are consistently closed at one place or another.

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Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Benjamin H.
Business
N/A
Dec 29, 2014

london birthday

The hotel staff was friendly. Room was clean though my key card stopped working a few times. They fixed it promptly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Benjamin H.
Business
N/A
Dec 19, 2014

london birthday

The hotel staff was friendly. Room was clean though my key card stopped working a few times. They fixed it promptly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

5
5.01.0
happy xox
Business
bournemouth
Dec 15, 2014

great location!!!!

Its the second time we have stayed here and it has always been great and would look at staying again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

5
5.01.0
The Holidey
Business
The Netherlands, Haarlem
Dec 10, 2014

Great!

Great hotel, perfect location ! Nice staff, clean rooms,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Jobyn Mystery girl
Business
Daly City
Dec 1, 2014

A nice Hotel

Clean room, courteous staff and friendly staff Location is near tourist area. No need to buy ticket for trans.to tour.nice place are all walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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