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Hotel Overview
my stay
I found the hotel to be perfectly placed for a visit to London the reception desk were most...
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-
Thomas
- May 11, 2012
Elegant and Friendly
We only spent two nights at the Cumberland, but I could have easily stayed longer. The hotel is...
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-
vegasdoll
- May 8, 2012
The Cumberland Hotel Rooms
- Standard Single Room
- We have 65 Standard Single rooms at The Cumberland hotel, with a 32" plasma TV, modern furnishings, air-conditioning, Desk space and Egyptian linen in every room - comforts you'd normally associate with a 5-star London hotel. But at The Cumberland hotel, you'll discover we believe in doing things up to a standard, not down to a price. Standard single rooms offer a single bed.
- Standard Double Room
- We have 513 Standard Double rooms at The Cumberland hotel, with a 32" plasma TV, very modern furnishings, air-conditioning, Desk Space and Egyptian linen in every room - comforts you'd normally associate with a 5-star London hotel. But at The Cumberland hotel, you'll discover we believe in doing things up to a standard, not down to a price. Standard Double rooms offer a double bed
- Standard Twin Room
- We have 170 Twin rooms at The Cumberland hotel, all with thick, soft mattresses. Rooms have very modern furnishings, air-conditioning, 32" LCD televisions, Desk Space and Egyptian linen. Standard Twin rooms offer 2 single beds.
- Executive Double Room
- For a truly indulgent stay, our 65 Executive Double rooms at The Cumberland hotel bring you the added comfort of being more spacious than our Standard bedrooms and include complimentary bottles of water, Guoman bathrobes and slippers, free pay movies and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. Guests can also enjoy a power shower, luxury Guoman toiletries, air-conditioning and tea and coffee making facilities. Enjoy your favourite show on the 32" flat-screen TV, or stay in touch with our complimentary cabled internet access. Executive Double rooms offer a double bed
- Executive Twin Room
- Larger than our Standard Bedrooms, our spacious Executive Twin rooms provide a comfortable retreat at the end of a busy day's shopping, sightseeing or business in the capital. Facilities include complimentary bottles of water, free pay movies to watch, our luxurious bathrobe and slippers to make you feel at home and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. We have 86 Executive Twin rooms at The Cumberland hotel, all with thick, soft mattresses, complimentary cabled internet access and a 32" flat-screen TV. Executive Twin rooms offer 2 single beds.
- Executive King Room
- For a truly indulgent stay, our 89 spacious Executive King rooms at The Cumberland hotel are larger than our Standard Bedrooms and bring you the added comfort of a king-sized bed, with thick, soft mattresses. Extras also include complimentary bottles of water, free pay movies, bathrobes and slippers to make you feel at home and access to our comfortable Guoman Lounge with complimentary internet access, newspapers and refreshments on offer all day. Guests can also enjoy a power shower, luxury toiletries, air-conditioning and tea and coffee making facilities. Enjoy your favourite show on the 32" flat-screen TV, or stay in touch with our complimentary cabled internet access.
Hotel Map
- Area served
- London
- Nearby airports
- International Airport Heathrow- 17.5 miles Domestic Airport City Airport 10.5 miles Closest Public Transport Marble Arch Tube station.
- Area description
- You'll find The Cumberland Hotel on Oxford Street, with its incomparable shopping, meets Park Lane, one of the most glamorous streets in London. Hyde Park is just across the road, while Marble Arch Tube station - one stop on the Central Line from Bond Street - is right next door to the hotel, putting Piccadilly Circus, the West End and London's wealth of attractions within easy reach.
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Business center
- Concierge
- Conference Facilities
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Restaurant
- Room Service
- Safe Deposit Box
- Service dogs allowed
- Wireless Internet
Meeting facilities
- Meeting Info
- The Cumberland Hotel is one of London's premier venues for business meetings and other events. With their own private entrance and lift access, our meetings and events facilities are completely separate from the rest of the hotel, but share its striking design and impeccable service standards. Close to Hyde Park, The Cumberland Hotel is also a magnificent setting for weddings - two of our rooms are licensed for civil ceremonies - and events that seek to impress and inspire.
Dining
- Kua Bar
- A relaxing bar open to residents and non-residents of the hotel, serving British cuisine
- Patron Bar
- Named after the finest Tequila it lends itself to a very special ambiance: laid back and sultry, yet full of life and colour. The perfect setting for drinks after work, before dinner or late into the night.
- Carbon Bar
- A unique blend of heavy-industrial decor with West end style and sophistication gives this place a sultry ambiance. Music is provided by our own and guest DJ's, who've headlined at clubs across London and Ibiza.
- Rhodes W1 Restaurant
- Enjoy world class Michelin starred cuisine from Head Chef and Gary Rhodes' protg, Paul Welburn. Creativity and legendary attention to detail with the very best seasonal ingredients to create mouth-watering classic British dishes with an unique European Twist.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (72)
Ratings and reviews for The Cumberland Hotel
- All travelers (72) 3.8 / 5
- Business (7) 3.7 / 5
- Couples (18) 3.2 / 5
- Families (15) 4.1 / 5
- Friends (8) 3.8 / 5
- Singles (7) 3.6 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.8
- Room comfort:
- 3.8
- Location:
- 4.7
- Value:
- 3.6
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Thomas
my stay
I found the hotel to be perfectly placed for a visit to London the reception desk were most attentive and welcoming, The room was comfortable for my needs, and all questions were answered promptly, all staff appeared well trained and very customer friendly
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
vegasdoll
Elegant and Friendly
We only spent two nights at the Cumberland, but I could have easily stayed longer. The hotel is immaculate, and the staff is knowledgeable and very service oriented.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
JAMESH
STAFF WAS VERY HELPFUL
OVERALL EXPERIENCE WAS GOOD EXCEPT THERE WAS NOT A WAS CLOTH LEFT TILL THE LAST DAY (A 9 DAY STAY) AND THE MEALS AT THE HOTEL ARE WAY TO EXPENSIVE. GREAT FOOD IN THE GENERAL ARE AT A DECENT PRICE THOUGH. THE STAFF WAS MORE THAN WILLING TO GIVE DIRECTIONS TO THESE LOCATIONS
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
THE THREE TONS PUB HAD GOOD FOOD AT A REASONABLE PRICE
Reviewer score
Would recommend
Spaceangely
Wonderfull Anniversary Trip
Love the room, good size for us. Perfect location, near the tube station, stores, great restaurants; with a fantastic view of the Marble Arch and walking distance from High Park. Room was clean and the staff friendly; the only thing we dislike was that there was a foul smell in the elevators and corridors of the second floor. Additionally, they offered us a bottle of champagne for our anniversary and it never arrived.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
SpaghettiHouse and Pattiserie Valerie are excellent places to eat. Do not miss out!
Reviewer score
Would recommend
DKrimgold
Room was OK, hallway smelled disgusting
They must have had a sewer break somewhere during our stay because the hallway by the elevator on EACH floor smelled horribly! The rooms were OK and the lobby was great, but getting to the room was a sprint.... If they fix that issue, it should be a good 3* hotel, but not much more.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Abu Rakan
Great for short getaway
The first room assigned for us was not that great, the staff later moved us to a much better room looking over the Marble Arch. it was great location and very helpfull staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short walk from hotel
Using the puplic transportation is great to go around London.
Reviewer score
Would recommend
SMB1
Very pleased
Experience was very good. Good location, helpful and friendly staff, comfortable and clean room. We especially appreciated the free movies and cable Internet. Only complaint: wifi access was way too expensive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
Buy an Oyster card.
Reviewer score
Would recommend
lalpanjabi
Nice hotel, great location
Location is fantastic, across from Hyde Park and attached to Marble Arch tube station. Rooms are nice and clean. Internet is an extra 10 pounds, which really should be included with the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
BAJO
Business Trip/Weekend
Great location, w/ready access to Tube and just a short cab ride from Paddington. Friendly, helpful staff. Room was comfortable and clean. Will definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
coinodu
Good basis to tour London
A central located clean and friendly hotel. I had no problems.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
