Perfectly located and yet quiet.
Room and bathroom were absolutely lovely but then quite small. We did not have suitcases and I guess if we had had, that would have been annoying.
Perfect to go from Oxford St (high street shops)or Jermyn St (fancy
designer) to restaurants. Covent Garden is around the corner... Check the map but note the hotel can also arrange shows for you.
Watch out for cleaning ladies walking in your room even though it's not check out time yet?!
The staff was very friendly and helpful, the food in the restaurant was good, and the rooms were clean and modern. I didn't like the fact that [...] made me pay in full in advance and that I didn't get my last night refunded when I had to change
my reservation. I told the hotel and [...] way in advance about this. Of course, this is not the hotel's fault.
We will sure stay here again. Prime location - really prime, almost impossible to get a better one in London. Very kind and helpful staff, attentive to every small detail and concerned to make your stay a pleasant on (especially the conciergerie
and the front desk). Room and bathroom are meticulously clean. Furniture and equipment are modern and brand new. The room is small as usual for European hotels(although not tiny), but the bathroom is quite spacious. We indeed enjoyed our stay at the Cavendish.
Since The Cavendish is not a chain, we did not know what to expect. We were so pleasantly surprised in every respect. The location could not be better for a tourist in London. Everything was simply perfect.
The location was marvelous...We were near the underground, actually 2 stations were near us. Nevertheless, we were close enough to the major tourist sights thst we could easily walk. The hotel was clean, the rooms were well-equipped even a robe
and slippers. The staff could not have been nicer. The only disappointment was when we ordered a hamburger from room service, it was not too good.
We stayed at the Cavendish for six days in August of 2010 from Sparta, Wisconsin, USA. What a wonderful hotel. The hotel is modern, ecologically "green" and very clean. The bed was very comfortable. (We were on the 14th floor above the street
noise, so it was quiet.) The service was impeccable. The desk people were very helpful as were the concierge staff. Housecleaning did a great job.
The location is also very good. It's an easy walk to Trafalgar Square and Buckingham Palace from Piccadilly/St. James. We walked to most of what we wanted to see and do, and took buses to the other places.
One of the best things about the hotel is the restaurant. We ate dinner there the day of our arrival. The food was excellent. Well prepared, imaginative and the service was marvelous. Friendly and attentive without being intrusive. Moderate in price. (We later ate at a restaurant up the street that was much more pricey and nowhere near as good.)
The breakfasts, which are included in the stay, are not to be missed. The buffet is very inclusive with fresh fruit, eggs, bacon, sausage, toast, cereals, mushrooms, juices, etc. All freshly prepared. If you don't see something you like, there is also a menu you can order from to have other items prepared for you. (At no charge.) We would eat a large, hearty breakfast and skip lunch. This saved us quite a bit of money over the week.
Two caveats: 1. The standard rooms are small--much like a cruise ship room. But we chose to save the 20-Pounds per day to upgrade to a larger room. There was a small closet, and no dresser so I lived out of my suitcase while my wife used most of the closet. 2. The bed was just a tad short for anyone over six feet tall. (I'm 6'1".) My feet hung over by about an inch. So I slept on my side with my feet drawn up a little and I was fine.
All-in-all, we were quite pleased with the Cavendish and thoroughly enjoyed our stay. It was a great base from which to explore London. We highly recommend it.
Hotel features (5 = best, 1 = worst):
Stoke up at breakfast in the hotel and skip lunch. The breakfast selection is extensive and quite good. Our dinner there on our arrival night was also excellent and competitively priced.