Strand Palace Hotel London ★★★★

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$131
avg/night
Rate based on
Check-in: Feb 14, 2016 Check-out: Feb 15, 2016

Great location!

Would recommend Sat, Sep 26, 2015
We were very happy with the Strand Palace. The room was small, but we expected that. We were in London to see the sights, not to hang around in the room. We we in walking distance of many places. Staff was very courteous and helpful.

| Menomonee Falls Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Perfect location

Would recommend Thu, Sep 10, 2015
This hotel is close to Charing cross and embankment tube. The room was small but comfortable, perfectly fine for our 1 night stay. Reception and bar staff were friendly and efficient. I would definitely recommend.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Nice stay in a lovely old hotel

Would recommend Wed, Sep 9, 2015
Great room, if small. Nice cool room too for the summer, no A/C, but the fan was sufficient. Recommended!

| N/A Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

short break

Would recommend Sun, Sep 6, 2015
Very convenient for west end shows etc. However eating at the hotel is quite expensive so we went out for our meals. Nice bar area but again quite expensive.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Good place to stay - poor management

Would recommend Sun, Aug 30, 2015
I read the reviews before booking so my expectations were not too high. We were pleasantly surprised by how nice the hotel is. A small, but clean well appointed room. We asked for a room that would be away from the noise and our room was quiet the bed comfortable. We were asked if we wanted the breakfast buffet when we checked in. We felt the price quoted was too high for breakfast and we didn't need to have a buffet each morning. On check in we were given a voucher to be used anywhere in the hotel. (The voucher was for more than the price we were quoted for one person at the buffet) On the morning of check out we decided we would have the buffet breakfast and take advantage of the voucher. With the voucher and the price we were quoted on check in we would spend about what we had been spending for breakfast. On entrance to the restaurant, we showed the server our voucher and confirmed the buffet price. She checked with another person and assured us that was correct. When we went to pay the bill - the person collecting said we couldn't use the voucher for the buffet. We then learned that the buffet price was one and half times the price we were told when checking in - (price we were told at check in is only good if you pay at check in). After at least 45 minutes of negotiation with two managers we settled for paying the higher price and they would apply the voucher. (Bottom line double what we had been paying for English breakfasts outside the hotel) The buffet is an absolute rip off - the worst food we had on our trip. We would stay there again, but would never eat in their restaurants. You are near 100's of places to eat within a short walk and I can't imagine any of them could have worse food. And hopefully management that backs there employees.

| N/A Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

City Break

Would recommend Fri, Aug 21, 2015
Really good location for West End,close to shops,tube stations and plenty of restaurant options nearby. Very helpful,efficient staff. Luggage room was great given our early arrival.Room was cosy but spotless and perfectly functional as we had no plans to spend an enormous amount of time in it. Would recommend as a great base for a city break!

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

FAMILY VACATIONS

Would recommend Mon, Aug 10, 2015
HOTEL LOCATION IS EXCELLENT, WALKING DISTANCE FROM THEATRES THREE UNDERGROUND STATIONS NEARBY

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect location, basic hotel

Would recommend Fri, Jul 31, 2015
For the price, this is a good deal and absolutely most centrally located for touring, shows, etc. It's across from the Savoy at a fraction of the price. Room was okay, we had twins, basic bathroom, stark and dark room. But adequate. Lobby is not very nice, motel-like not a palace, but covent gardens is around the corner. Was traveling with my college-aged daughter. We were out most of the time. Good value

| N/A Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

a great find

Would recommend Wed, Jul 29, 2015
I read other reviews so I had some idea what I was getting into. First of all the room was small but it was fine for the money and usual for a London Hotel. The night I arrived my room leaked. After a longer than expected wait and a phone call I was taken to another which was not nearly as nice. I went downstairs and the woman at the front desk could not have been more helpful. I looked at two more and although neither was as nice I was satisfied with the one I chose. The staff were so nice and the breakfast was wonderful. The location is perfect, walking distance from everything. I will stay here again.

| N/A Singles

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Tremendous location but

Would recommend Sun, Jul 26, 2015
The noise was like a bowling alley. apparently a service elevator shared a wall or walls with our room. There was never a quiet moment. No mid afternoon nap, no uninterrupted nights sleep. I challenge hotel management to spend an evening in 471 and experience what guests suffer thru.

| Loveland Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5