Hotel Overview
Escape Travel Stress
Beautiful hotel at Terminal 5 but you feel like you're a world away. Perfect for recharging from...
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-
HIgurl
- Jan 4, 2012
Can't fault it
The rooms are clean and the hotel is super convenient for T5. Quick check-in and tea-making...
See full review
-
valdab
- Dec 2, 2011
Sleek oasis of calm and luxury with direct access to Heathrow Airport
Chic meets convenient at Sofitel London Heathrow, an oasis of cool and calm offering direct access to Heathrow Airport Terminal 5. Innovative cuisine, 24/7 access to fitness and relaxation, along with a full-service spa provide all of the amenities and features one would need while traveling through or to London.
Sofitel London Heathrow Rooms
- 1 Kg bed Exec
- Luxury Room, King-size bed , Club Millésime Lounge access.. 32sqm/341sqf, flatscreen TV, bathroom with bathtub, separate walk-in shower and TV. FREE unlimited Internet access, FREE light breakfast in La Belle Époque. Club Millésime Lounge access.
- 2 Sg beds Dlx Exec F
- Luxury Room, 2 single beds, Club Millésime Lounge access.. 32sqm/341sqf, bathroom with bathtub, separate walk-in shower and TV. FREE unlimited Internet access, FREE light breakfast in La Belle Époque. Club Millésime Lounge access. Accessible rooms and i
- 1 Kg bed Sup
- Superior Room, King-size bed. 28sqm/300sqf, flatscreen TV, bathroom with bath and separate walk-in shower. FREE unlimited WIFI or broadband Internet access, FREE breakfast in the Vivre restaurant. Interconnecting rooms available (on request)
- 2 Sg beds Sup
- Superior Room, 2 single beds. 28sqm/300sqf, flatscreen TV, bathroom with bath and separate walk-in shower. FREE unlimited WIFI or broadband Internet access, FREE breakfast in the Vivre restaurant. Interconnecting rooms available (on request).
- 1 Qn bed Clc
- Classic Room, Queen-size Bed. 26sqm/277sqf, flatscreen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet (WIFI or broadband). Some rooms with internal Zen Garden views, interconnecting rooms available (on request)
- 2 Sg beds Classic
- Classic Room, 2 single Beds. 26sqm/277sqf, flatscreen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet (WIFI or broadband). Some rooms with internal Zen Garden views, accessible rooms available, interconnecting rooms a
- JrSuite 1 Kg bed
- Junior Suite - large room with King-size bed plus sofa bed, Club Millésime Lounge access. 35sqm/373sqf, bathroom with bath and separate walk-in shower, sofa bed ideal for up to 2 children. FREE unlimited WIFI or broadband Internet access, FREE light bre
- Suite 1 Kg bed Sup
- Prestige Suite - 1 bedroom, 1 living room Club Millésime Lounge access.. 54-64sqm/575-682sqf, FREE WIFI or broadband Internet access, FREE à la carte breakfast in La Belle Époque. Selection of FREE soft drinks and alcoholic beverages in minibar. Club Mi
- Suite 1 Kg bed Exec
- Imperial Suite - 3 bedrooms, living room, dining room, Club Millésime Lounge access.. 165sqm/1760sqf. Runway view. Swarovski Crystal bathrooms. FREE unlimited Internet access, à la carte breakfast in La Belle Époque. Selection of soft drinks and alcohol
Hotel Map
Terminal 5, London Heathrow Airport, LONDON, TW6 2GD
- Nearby airports
- LHR, (LHR), 0.00, W, Km; LGW, (LGW), 48.28, NE, Km; STN, (STN), 48.28, NE, Km
- Area description
- Airport
Amenities
- 24 Hour Front Desk
- 24 Hour Security
- Adjoining Rooms
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Bath Tub
- Bus Parking
- Business center
- Cellular Telephone Rental
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Cribs Available
- Currency Exchange
- Doctor on Call
- Elevators
- Express Check In
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Indoor Parking
- Internet Access
- Iron
- Jacuzzi
- Lounge
- Meeting/Banquet Facilities
- Mini Bar
- News Stand
- No Smoking Rooms/Facilities
- Overhead Projector
- Parking
- Porters
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Sauna
- Secretarial Service
- Shower
- Smoke Detectors
- Sprinklers In Rooms
- Television with Cable
- TV
- Wake-up Service
Dining
- TEA 5
- Sofitel London Heathrow elevates the fine art of tea brewing at Tea 5, serving afternoon teas, coffees, classic pastries, desserts and light dishes and celebrating the famous French Madeleine cakes. Weekends and Bank Holidays: open 8:00-18:00
- VIVRE
- Live cookery restaurant for hotel's guests and delegates, with 5 cooking theatres: Deli, Hot Wok, Grill, Forno, Sweets. In the evening we move to live cooking a la carte. Weekends and Bank Holidays only: breakfast is served until 11:00 AM
- LA BELLE ÉPOQUE
- Translated as "Beautiful Era", La Belle Époque strongly characterises our repertoire which is clearly rooted in classical French cuisine, with strong accents of modernity. Saturday dinner only, Sunday closed.Timings subject to change during the year.
- LIBRARY BAR
- The Library Bar creates the perfect setting in which to taste signature cocktails and soak up the hip ambience, offering extensive selection of vintage wines, premium spirits, champagnes and a signature cocktail list. Opening hours subject to change.
- SPHERE
- Icelandic style interior, Sphere Bar & Lounge is a trendy informal spot with a buzzing atmosphere serving artesian beverages, tap beers, tempting cocktails and a selection of wines by the glass. Opening hours subject to change.
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (69)
Ratings and reviews for Sofitel London Heathrow
- All travelers (69) 4.6 / 5
- Business (5) 4.2 / 5
- Couples (21) 4.8 / 5
- Families (17) 4.2 / 5
- Friends (2) 5 / 5
- Singles (6) 5 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.4
- Room comfort:
- 4.7
- Location:
- 4.8
- Value:
- 4.2
99%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
HIgurl
Escape Travel Stress
Beautiful hotel at Terminal 5 but you feel like you're a world away. Perfect for recharging from your travels. Short walk to complimentary buses to other terminals is easy but still adds some time to travels.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Marks & Spencer Food Store on ground floor of Terminal 5 has great prepackaged meals & snacks.
Reviewer score
Would recommend
valdab
Can't fault it
The rooms are clean and the hotel is super convenient for T5. Quick check-in and tea-making facilities - couldn't ask for more
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
canda
Great airport hotel experience
The hotel is lovely, the room is well appointed. The staff was extremely helpful and very friendly. It is well located at Terminal 5. Afternoon tea was really fun, delicious - more food than we could eat in one sitting!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
tamirae
quick stay on our way home from Turkey
everything was comfortable, easy, and clean. Had a great meal in the hotel restaurant before a great sleep then off to home!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
sunshine3
overnight in Sofitel
Very convenient location. Hotel room was clean, very comfortable. Bathroom was modern with excellent fixtures, such as adjustable temperature control. Room was quiet. Hotel atmosphere was serene.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Betsy
Good and Bad
the write up on the web [...] documented "complimentary breakfast." the hotel desk personnel told her no breakfast or other meal was provided. she ate on the plane.the write up also emphasized the hotel was IN Terminal 5 - not exactly true - you have to go through customs and the signage is not clearly visible to a 4'8" first time travellers. The walk should be advertised in distance... the location advertising is very misleading.On the good side, the hotel and direct staff weregreat. the hotel staff passed on messages pleasantly and provided wake up call on time. the room and hotel were lovely, clean, elegant. the airport/airline BA staff were unquestionably the rudest aspect of the trip - not one person would stop to help/answer question as to how to get to the hotel from the terminal gate - my daughter is a mere 4'8" 19-year old girl travelling alone - why are europeans so rude?
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Arhie
Perfect location
Relax atmosphere, you don't feel you are in an airport.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Popeye
Good modern hotel V convenient location
Met UK family for dinner. Flew on next morning to italy. Worked out extreemly well. Nothing missing and as good as previous trips.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Dinning is good enough to meet at hotel for convenience
Reviewer score
Would recommend
none
comments on hotel
Our room only had one chair (desk type) and a small table: no other chairs. If my wife and I wanted a cup of tea or watch TV we had to sit on the bed. I've never seen a room for two with no chairs
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Debbie O
Wonderful Hotel
Located in Terminal D., this hotel has taken great care in providing a luxurious room for the tired traveller. While going thru London , I would not stay anywhere else. The linens and bathrooms are well appointed. I had time to use the Spa in route back to the States. It is wonderful. Make sure you take the Heathrow Express train that takes the Sofitel in terminal D and back to Terminal when leaving. It is free of charge!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
