$102 Avg/night
Rate based on Check-in: Mar 29, 2015 Check-out: Apr 1, 2015

SHAFTESBURY METROPOLIS LONDON HYDE PARK

4 stars
View map of 78-84 Sussex Gardens, Paddington, London, W2 1UH

Hotel Overview

SHAFTESBURY-METROPOLIS-LONDON-HYDE-PARK-Property-Amenity
Reviewer score
3.1
out of 5
9 reviews
Fab mini break

Fab overnight stay room was nice with complimentary toiletries and tea and coffee which is always a... See full review

  • Timothy H.
  • Feb 20, 2015
Nice night away

Lovely stay!! Made anniversary special and would go and stay again!! See full review

  • Christopher T.
  • Feb 17, 2015
Shaftesbury Metropolis London Hyde Park (4 star guest accommodation)enjoys a peaceful setting within an area known as Sussex Gardens, yet Shaftesbury Metropolis is within close proximity to the major cultural and commercial areas of the city making this London Hotel and ideal accommodation choice for either business or leisure travelers. The hotel has No Smoking Policy.

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Reviewer score 4.1 out of 5
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Reviewer score 3.5 out of 5

SHAFTESBURY METROPOLIS LONDON HYDE PARK Rooms

Deluxe Single
24/7 Complimentary Broadband Internet Access and Climate Controlled Air-condition in all rooms.The room is a single room for 1 person only.
Deluxe Double
24/7 Complimentary Broadband Internet Access and Climate Controlled Air-condition in all rooms.This room has a1 double bed for maximum of 2 persons.

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Fitness center or spa
Dining
Room service
Services
Laundry service
In-Room Safe
Doctor on call
Internet
High-speed internet

Nearby points of interest

  • Showroom Gallery: 0.3 mi
  • Paddington Station: 0.4 mi
  • Baker Street: 0.6 mi
  • London Business School: 0.6 mi
  • Sherlock Holmes Museum: 0.6 mi
  • Hyde Park: 0.6 mi
  • City of Westminster: 0.6 mi
  • Lords Cricket Ground: 0.6 mi
  • Marble Arch: 0.7 mi
  • Lancaster Gate: 0.7 mi
  • Madame Tussauds: 0.7 mi
  • Wallace Collection: 0.8 mi
  • Selfridges: 0.8 mi
  • Royal Academy of Music: 0.9 mi
  • Whiteleys Shopping Centre : 0.9 mi
  • Showroom Gallery: 0.3 mi
  • Paddington Station: 0.4 mi
  • Baker Street: 0.6 mi
  • London Business School: 0.6 mi
  • Sherlock Holmes Museum: 0.6 mi
  • Hyde Park: 0.6 mi
  • City of Westminster: 0.6 mi
  • Lords Cricket Ground: 0.6 mi
  • Marble Arch: 0.7 mi
  • Lancaster Gate: 0.7 mi
  • Madame Tussauds: 0.7 mi
  • Wallace Collection: 0.8 mi
  • Selfridges: 0.8 mi
  • Royal Academy of Music: 0.9 mi
  • Whiteleys Shopping Centre : 0.9 mi
  • Queensway: 0.9 mi
  • Bond Street London: 1 mi
  • Kensington Gardens: 1 mi
  • Regent's College: 1 mi
  • Park Lane: 1 mi
  • Red Mansion Foundation: 1.1 mi
  • Maida Vale: 1.1 mi
  • Handel House Museum: 1.1 mi
  • Royal College of Physicians Museum: 1.1 mi
  • Oxford Street: 1.2 mi
  • University of Westminster: 1.2 mi
  • London Zoo: 1.2 mi
  • Albert Memorial : 1.3 mi
  • Oxford Circus: 1.3 mi
  • Polish Institute and Sikorski Museum: 1.3 mi
  • Fitzrovia: 1.3 mi
  • Photographers Gallery: 1.3 mi
  • Kensington Palace: 1.3 mi
  • Notting Hill: 1.3 mi
  • Royal Albert Hall: 1.3 mi
  • London Palladium: 1.3 mi
  • Kilburn: 1.4 mi
  • Hyde Park Corner: 1.4 mi
  • Carnaby Street: 1.4 mi
  • Regents Park: 1.4 mi
  • Royal College of Music Archives and Museum of Instruments: 1.4 mi
  • Royal Arcade : 1.4 mi
  • Harrods: 1.4 mi
  • Kingly Court : 1.4 mi
  • Knightsbridge: 1.4 mi

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for SHAFTESBURY METROPOLIS LONDON HYDE PARK

Overall score

3.1 / 5
5.01.0
9 out of 9
Amenities:
2.9
Cleanliness:
3.8
Hotel staff:
3
Comfort:
3.1
Location:
3.7
Value:
3.2

78% would recommend to a friend.

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

5
5.01.0
Timothy H.
Business
N/A
Feb 20, 2015

Fab mini break

Fab overnight stay room was nice with complimentary toiletries and tea and coffee which is always a bonus! Rooms were lovely and warm! Would of been nice to have breakfast included in the price but never mind. Will definately return!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

5
5.01.0
Christopher T.
Business
N/A
Feb 17, 2015

Nice night away

Lovely stay!! Made anniversary special and would go and stay again!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

1
5.01.0
Elifmofia
Business
Bognor Regis, West Sussex
Oct 31, 2012

A nightmare of a weekend

My partner (Damien Adamson, who made the initial booking) and I booked a night in the 4 star Shaftsbury Metropolitan in Hyde Park to stay the night of the 27th of October 2012. We had a function to change for and attend on that night and had a day out in London planned for the following day. We do not live near London, so this was a special occasion. Unfortunately it turned out to be a complete disaster. We were informed on our arrival that we do not have a room for the night, due to flooding or some other problem in the rooms that happened the previous night and that we will be re booked for a room in Hounslow 40minute taxi away! We arrived at the hotel at 7:30pm 5hours after check in Why were we not informed of this earlier?! The function we were attending was in Piccadilly, so we had the option to go to Hounslow and then go back to Piccadilly or change in the reception toilets, i paid for a 4star london hotel! but ended up needing to change in the toilet! We ended up being late for this function in the end. When we returned the next morning to get our bags and be taken to Hounslow we were met by a manager at the hotel who tried to accommodate us and in the end managed to get us a room there. Being a room that a gentleman had just checked out from and all the room had was a quick chenge of aheets and some fresh towels. This was unfortunately only at 5 in the morning, which is not what we paid for. Gone was the lovely night we had planned. We were so stressed out and tired the next day that we abandoned our plans to go out to London and just went home. This was the worst night we have ever had and the overall service from this hotel was horrendous. On return home I have attempted to email the hotel customer service and have had no response or even acknowledgement of my complaint.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

1
5.01.0
Traveler 65
Business
Los Angeles California
Jun 29, 2012

The inside of the Taxi was bigger. Never again!

I should have know that when I entered on the ground floor to check-in and the desk manger said that you need to take the lift down to get to the room, it was a problem… This was after they over-sold and wanted to place me in another hotel further then where I need to stay. Perhaps I was banished to the dungeon? The room was so small, I can almost touched each wall at the same time. I literally had to keep one of my bags in very small bathroom. Also, when I got into to the room, the power kept going out. There was one small window in the room with a “nice” view of a (interior) hall way and staircase. My last cruise ship stateroom was bigger (and better). In all fairness there was some ok things about the stay but that was quashed by unforgiving and lack of personal attention from the staff. Never again will the company get any of my money.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

4
5.01.0
BennyBoy
Business
Montreal, Canada
Nov 14, 2011

Great stay in London

It was the third time at this hotel and I found the location great, next to Paddington Station and close to Nothing Hill. The staff is always nice and ready to help at all time. Eventhought the room are a bit small they are well decorated, maintain and clean. I am looking forward to go again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Next corner to Hyde park Victoria Pub for traditional drink and Italian, Chinese and Indian restaurant right next door... Perfect for close by evening...

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

3
5.01.0
Paris was amazing
Business
Berkeley, CA, USA
Oct 27, 2011

Good location. Staff is a bit out to lunch.

The hotel in general is pretty good. Convenient location. Good price. Rooms are small but nice, clean. You want to request a room where the window faces outside, where fresh air can come in. Our first room had a window that looked out at the interior of the hotel. It got a bit claustrophobic. The staff isn't very good at recommending places to eat. So if they only tell you McDonalds and KFC are close, don't listen to them. There are other good places (pubs/indian/fine dining) blocks away from the hotel. I recommend the hotel but w/ the above warnings. And book at your own risk as both times we were checking in, other customers arrived and their bookings were completely lost. Other reviews here have mentioned this. We lucked out. But the lost bookings thing is real. And seemed like a real bummer if it happens to you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

3
5.01.0
Lilykat99
Business
San Jose, CA, USA
Sep 28, 2011

Perfect for quick business trips

I was in town for 36 hours and was not in my hotel room for long periods of time. The standard double bed room very small but I am also very small and only had one large luggage roller. If you are traveling with a companion I am not sure there is enough room to move with 2 people. I was barely able to walk around. Especially in the shower-it was coffin sized. I am 5'4 and 125 lbs so I am not sure how a grown man would do in this hotel. The location is impeccable. SUPER close to Paddington station. I was alone and this was my first time in London. I got around with no problems and found this hotel very easy to find. There are a bunch of similar boutique-ish hotels on the same street so all you have to do is walk down Essex place and you will find this hotel. If I had to come back, alone, I would totally stay here given the location. If I come back for pleasure with a companion, I'll stay in a much bigger hotel room and pay the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great Indian food and pubs within walking distance. Just yelp it!

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

3
5.01.0
Norway
Business
Norway
Sep 17, 2011

Stayed here a few times

Great value for London. Rooms are small but clean. I have stayed at this hotel (and Shaftesbury in general about 6 or 7 times), so guess the value keeps me coming back. Plus is the free internet. Bad is the expensive breakfast, but you can get a good breakfast closeby in many places. I will stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of SHAFTESBURY METROPOLIS LONDON HYDE PARK

Reviewer score

3
5.01.0
Anonymous
Business
Milwaukee
Jul 12, 2011

Small rooms and tiny bathroom but clean

The place is in a nice locattion close to Paddington and in a nice neighborhood. clean but very very small rooms. If you are looking for a bargain you need to deal with the small nature of hotels like this. and remember everything in europe is SMALL

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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