Rydges Kensington London ★★★★

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$108
avg/night
Rate and special offer based on
Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Worst Hotel Ever! Is of "motel" quality.

Would not recommend Thu, Nov 11, 2010
I cannot describe what a HUGE disappointment this so-called hotel is! We had booked a triple room for about $300/night for three adult guests. Upon arrival, no one even open the heavy doors that led to the reception---we were hauling huge suitcases, and had just flown in that afternoon. The receptionist [...] was on her phone the whole time and did not even greet us. We had to say hello, and let her know that we had a reservation. The hotel does not offer free internet. Once checked in, we went up to the 4th floor only to find that the carpet was a disgusting shade of brown/green. The air in the hallways (and in the rooms) smelled like old paint. It was absolutely disgusting. The was no hair dryer, the pipes in the bathroom made so much noise during use, and the tiles in the bathroom had mold---DISGUSTING!!! The hot water appliance had rusted coils, and I could not even use it to make hot beverages. I was so upset and sad at the sight of the room, and the general condition of the hotel inside, but could not cancel the remainder of my reservations because of my 'no refund' policy. I am in absolute disbelief as to how this hotel is considered a 4-star hotel, and carries such good reviews on [...]! Seems like a scam to me, and I am just so disappointed about wasting so much money on this dump. Run, don't walk from this one! Such a waste of money.

| San Francisco, CA Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Hotel Review

Would not recommend Tue, Oct 26, 2010
Helpful staff, nice bar attached but the rooms were way to small.

| New York City Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

Great hotel and location in London

Would recommend Thu, Aug 19, 2010
We went to London for a short holiday, so looked for good and convenient location for hotel. I know Rydges Hotel chain from my stay in Brisbane, so very happy that Kensington Rydges Hotel has the same quality in service and friendliness of staff. Did not take breakfasts at hotel because we found too expensive, compared to outside offers of Garfunkels and La Patisserie nearby. The hotel should look into offering affordable breakfast. This trip has been a great one compared to the one I had made in Oct.2010 when I landed into an awful hotel in Paddington area. Will definitely come back and choose Kensington area as base when visiting London in the future.

| Geneva and Jakarta Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Ok For Resting Your Head

Would recommend Fri, Jul 23, 2010
The wait and maintenance staff was very courteous. It was thoroughly cleaned and vacuumed. Air conditioning in the room was astonishing. It cooled in 2 - 3 minutes. The room was small but cozy. I've seen smaller in London and New York City. The location is the main attraction. Breakfast was not included in my booking. I would go elsewhere as the menu in the restaurant is very expensive and the buffet is 10 GBP. Also the walls in the hotel are very thin. You can hear conversations and water running in the next room.

Money saver

Glocester Road Tube Station is 2 blocks away. Make use of it and a Oyster/TravelCard

| Atlanta, GA Singles

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Well located, Good Deal

Would recommend Mon, Jun 21, 2010
The hotel was in a very central and convenient location. The room wasn't huge, but the bed was large and comfortable. The shower had good pressure and temperature. I did not hear much noise from the area and the room service was inexpensive. The one thing that bothered me about the hotel was that checkout was at 11am and they wanted me to pay 55 pounds for late checkout, which I think is a bit ridiculous. All in all, it was a very pleasant experience.

Attractions

The Natural History and the V&A Museums are a 5 and 10 minute walk from the hotel, respectively. And the Gloucester Road tube stop is right across the street from the hotel. Perfect location

| Atlanta, US Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent Location,Great Value for Money

Would recommend Fri, Jun 4, 2010
Very convenient location right across Gloucester Road Station. Rooms may be small but are very well maintained and quite comfortable. Overall a very good value for money.

| Istanbul, Turkey Singles

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

compound visit

Would recommend Fri, Mar 12, 2010
Our trip turned into a medical emergency and the management staff was right there to assist with getting medical assistance and standing by untill all medical needs were meet . The staff call and sent cards and messages offering any assistance we needed. The Hotel and staff were wonderful

| Las Vegas Nv. Family

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Nice location, but needs some work.

Would not recommend Thu, Jun 11, 2009
Nice location in an upscale area. The lobby was nice, but I don't spend my time in the lobby. The room was small as to be expected. About 3 times the size of my single bed. That means no deskspace for a laptop let alone a location other than the floor for the suitcase. Speaking of bed, the worst I have slept on since my college days - about 25 years. It had an indentation of many previous residents in the mattress. I think it was due for a change about 5 years ago. Wallpaper was coming off of the wall and although I didn't see any, another tenent complained to me about silverfish (bugs). I will admit the location was good. A short walk to Hyde park and the subway station was across the street which is an excellent mode of transportation in London.

| Portland, Oregon Singles

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 3 /5