Pembridge Palace Hotel

The location of this hotel is perfect. Breakfast was pretty good too along with housekeeping . However the lady at the front desk during the day needs some lessons to remind her that she is in the hospitality industry dealing with adults and an old fashioned headmistress at a school. A smile , a please , thank you go a long way. Efficient but lacks basic skills of hospitality. The management really needs to give lessons to its front desk staff on how to greet and converse with patrons. If your dealing with the front desk are minimal good place to stay.

the rooms were very cramped but clean. The breakfast was adequate and the staff were superb. The eqquipment ie lights, door hangers and phones needed checking because frequently hooks fellmoff doors, lights very touchy and did not always work and phones needed to be checked as could not receive calls. A very average hotel in fairly good area just needs a little upgrade here and there. No bed bugs which is a plus and very pleasant helpful staff. Needs more front desk help with sign ins as they seemed to get backed up. I would stay here again.

We spent five nights here and really found it to be a perfect location to get most places in London quickly. We had never been to London so were worried about that, and found Bayswater to be a great choice. The hotel itself was clean and efficiently run (slow elevators!). It was an excellent deal for the price (which puts it in the "not fancy" category). My only complaint was that the breakfast room was small and could be extraordinarily crowded. Going early is a good plan.

The hotel was located in outskirts of city so traveling to and fro proved a hassle. It was comfortable enough for a 3 night stay at 70 pounds/night for 2 pax. Breakfast provided was decent, however, the breakfast room was often packed and crowded out. Unfortunate thing about my stay was that the hotel's washing machine was located right outside my room which was located at the basement. This proved a little nusiance when you wanted to sleep in in the morning. Other than that, it was decent enough a hotel for that price.

Excellent value and in a good location for earls court but the room was small and very cold

the room that i got was not that good. only space for the bed. Not that I cared since i was touring most of the time. 5 min away from the metro station which is great. Breakfast is mostly cereal and juice, but hey its something. i would stay there again

Probably one of the few places in London that does not have free wifi. They advertise they have high speed Internet on the website however they never mention that we have to pay for it until we get to the hotel. Breakfast was really great. TV doesn't work and the most weirdest shower mechanism. Took to 10 mind to stop the shower.

While the staff was friendly and very assisting, the room itself was rather small, practically the same of the bed itself (i had 2 beds in the room) which only left me the space to move between them. The more "annoying" problem was that i could hear all the noise from the rooms next to me and from the corridor. For a short stay, it's good mostly due to the location of the hotel which is very central.

OK tourist hotel for a shorter visit (We were there for 4 days). Compared with the price, I can recommend the hotel to others.

Good location. Small rooms with ok bath and toilet. For the price it`s a good deal.