Park Plaza Westminster Bridge London

Exactly what we were expecting

The hotel as per the name, is in a great location. Its right next to the London Eye. As we read in another review, there is a Noodle Bar close by, and some other dining options. The concierge was very helpful with all requests. The only negative was that the room we booked happened to be an "inside room" which meant that it had windows facing the interior of the hotel, not the exterior. We did upgrade to a room with an outside view, but the process was not pleasant.

Great location! Reasonably priced considering the quality of the hotel. Food at restaurants and room service was very good, although service among wait staff was only average. The rooms were excellent. I can't imagine staying anywhere else again if I ever return to London.

Park Plaza was such a delight..would describe the decor and ambiance as very urban chic... By American standards the room was a bit small but that did not distract from the overall comfort. Bedding was great, sofa bed was perfect for a grandchild, loved the bathroom with the large tub and ab fab glass shower. the separate amenities closet was nice with coffees and teas, microwave and bar sink..Location was ideal for walking across Westminster Bridge Road to Big Ben, which was very visible from the hotel..onnly drawback is that many rooms , including mine, did not have a Big Ben view but rather a dismal view of a very rundown area opposite the bridge.. and that was the only negative point to be made. We really enjoyed the hotel and for value, it was exceptional..

Nicely appointed rooms which were artistically decorated. Walking distance to the London eye and great location for exploring the South Bank. Took some day trips out of London using the rail system, so the proximity to Waterloo station was much appreciated.

after a long day of sightseeing, the last thing i want is headaches from the "public pool". I should have done more research looking for an adult only hotel. The kids overran the place in the pool and sauna areas. It you are with kids, this is the place, but if you want to relax at the pool and steam area, keep looking.

Pros: Overall, the Park Plaza was a good value for its location. It's very centrally located to all of the major tourist attractions. It's reasonably close to two tube stations, Westminster and Waterloo (5 min walk) and it has the BEST views of Westminster bridge and Big Ben. Unfortunately, however, it's popular for those reasons. The day we arrived we were cordially greeted by the doorman who guided us to the reception desk. We were shocked to see an extremely long line for check-in. Not completely unexpected for the holiday season but it was a shocker seeing such a long line. The staff were VERY accommodating however. All desk positions (and there are a lot of them) were open. The staff brought out orange juice and water for people waiting in line to check in. We thought that was a nice touch. It took about 20 minutes to get through the line and we eventually got to our room. The room was great. Very stylish and for Europe very spacious. Something that you would normally pay a premium for. This hotel is also one of few that accommodate two adults and a young teenager. There are very few options for a family of three in Europe without having to bring in a roll away bed or book two rooms. So this was a plus for us. The Bar and restaurants are very nice. Good drinks, good food, friendly and accommodating staff. There is also a great little convenience store just outside the main entrance about a half block up towards Westminster. So you can pick up reasonably priced snacks, beer, wine or whatever you need. There are also several restaurants in the area if you prefer not to pay hotel prices for meals. Again, overall, great value for the money. There were some cons thought. Cons: It was hard not to feel like you were on a disney cruise ship. The hotel is popular for families and because of the location it is VERY popular. The bar/lounge area is bustling and it wasn't easy to find a seat. You probably should also make reservations if you decide to eat in the hotel restaurants. The elevators were no good. We waited for four elevators the first morning before giving up and deciding to find the not so obvious staircase to the lobby. The stairs eventually became our primary way of getting from our room to the lobby. The elevators were just too full. Not sure if this is normally the case, or if it was the fact that we were there over the new year. There are also no real public areas of the hotel to enjoy the view of Big Ben. There is however the executive lounge (huge atrium space) with an INCREDIBLE view of the Parliament building, Big Ben and the bridge. Unfortunately, you have to pay an additional 39 pounds per day to enjoy that space. The plus side, if I heard correctly, this cost includes drinks and maybe breakfast. So, it may be worth it if you plan on spending a considerable amount of time in the hotel, which you are probably not. This hotel is great for first-time visitors to London. For the money and convenience you cant lose. We chose it because it was our teens first time to Europe and we only had three days to get in the attractions. If you want quiet and less crowded, I would not chose this hotel. If you are ok with a few inconveniences then you should definitely consider this hotel. I would easily recommend it to first timers to London and families. My personal preference thought is to stay int he SOHO area. Still crowded and somewhat touristy, but for different reasons. More night life, shopping and dining options.

Hotel has a lot going for it, including comfortable bed, nice and modern bathroom with tub and separate shower, blackout overlapping curtains, very clean. We had the suite with separate area with sofabed. Two TVs. Only complaint is lack of drawer storage space (only two small drawers inside closet). Location is A+, across Westminster bridge from Big Ben and Houses of Parliament and a block away from the London Eye. Two blocks from Waterloo tube and rail stations. Hotel is located near bus, tube and rail lines. Right outside the hotel there are several bus lines going toward Trafalgar Square and Picadilly Circus (from there a 5 minute walk to Leicester Square and TKTS to get half-price tickets for theater) and a block away from the hotel is the RV1 bus line going to Covent Garden in one direction and to the Globe Theater, Tower Bridge and London Tower in the other direction. Nice and reasonably priced express coffee bar in Ground Level. There is even an ice machine near elevators on each floor, a convenience a lot of European hotel do not have. Would stay there again for sure.

We went site seeing and the hotel is in the perfect location. The hotel is very nice and modern. The only thing that you might want to do if you want to have light in your room is to book a room not in the atrium. It is a little dark.

Remarkable experience, close to everything, beautiful interior.