This was an excellent hotel for the two tourists we were on our trip.
Close to the tube, Waterloo Station, several tourist attractions and two bridges across the river.
Very friendly and attentive staff.
AND it was a great value.
We are looking at
it again for our next trip.
The service and care that was taken by the staff made me feel comfortable.
I was upset I hadn't been given a room with a bath, which had been a choice (bath or shower) - but the rooms with a bath weren't ready yet when I arrived. I was tired from
my travels and wanted to get to a room ASAP, and took whatever. I got a room with a walk in shower, but when I went upstairs and saw the room - I knew I wasn't going to be happy with my stay if I didn't get what I originally wanted. I approached the reception and Maria was very kind to me and even upgraded me to a studio with a bath, as the others were still unavailable.
Subsequently my stay was very comfortable and I had 2 great nights of sleep! Thank you.
Chose this hotel for its location. It's across the river from Big Ben and just a shot distance to Warterloo train station and the tube. Very friendly and helpful staff and spotless rooms. Will stay there again when in London
Perfect hotel in the central tourist part of London.
Excellent hotel in the central tourist part of London. Super near of all principal attractions and near Waterloo station to travel to other parts on London if you like. Amenities, Location, Room Cleanliness, Room Comfort, Staff and Value like a 5
stars hotel. extremely recommended.
Super location. Check in slightly disappointing - lacking somewhat in customer service. No welcome, no apology for waiting & no eye contact made. However, would stay again as rooms fine & location spot on.
A truly excellent location for touring London..right by Westminister and the Houses of Parliament, and convenient to most tube stations.
The hotel room was clean and comfortable; bar and restaurant were excellent.
We stayed at this hotel for four nights following our bus tour of Great Britain. The rooms were large, comfortable, clean and modern. The staff was always friendly, helpful and professional. The location was directly across from Parliament and Big
Ben - Perfect. Of all the hotels in London that we have visited on past trips, this was the best.