Novotel London Waterloo

I had a quick stop for a night in London, the Hotel arranged a meeting room for four of us on short notice, and was very helpful. There is also a nice 'pub' right in the lobby of the Hotel, no need for us to get out in the London traffic.

It was among top hotels on this trip. Better than Radisson Edwardian Vanderbit for sure.

The hotel is a short walk the the Thames and then follow the river to the Eye and many more attractions. The Waterllo Tube is a short walk. The Staff is very friendly and helpful.

A pleasant, well run hotel. You are just the other side of Lambeth Bridge and can walk to Trafalgar Square in 15 minutes maximum (a slow walk) and the Tate Gallery in 10. Rooms very good and breakfast excellent, even if a little crowded at certain times. Lambeth Palace is the other side of the road and its Garden Museum is an unsung gem. Full of history. We will certainly book again.

The location for this hotel was incredible! A five minute walk from Big Ben and House of Parliament, right off the Thymes River. Easy and central to everything! The staff was nice, but not particularly helpful w/ questions.

It was a great experience to stay in this hotel; howevr, I do not like their shampoo. Beside these, I believe everything is going well for me.

Things I look for in a hotel: Clean and modern bathrooms,comfortable bed, fitness center, breakfast options and tube station within a 5 to 10 min walk. And lastly a moderate price. This hotel has all of that. Compared to the Sheraton Park Lane where I have stayed this was better value. The only con are the standard rooms are small for two adults with two large suitcases but they do offer larger rooms.

Fine

We were a group of four couples en route home to the US after a two-week holiday in Italy and England.We just needed a place to stay overnight before our flight the next day from Heathrow. We were pleasantly surprised by the new, clean and modern hotel situated a block from the Thames. It was within walking distance to the Parliament, museums, the London Eye, Westminster Abbey,restaurants, and three Metro stops. The staff were courteous but kind of cold and unfriendly, except for two young desk personnel Olga and Cecilia, who were pleasant,very patient and helpful. One BIG concern was the lack of air-conditioning. That detail was omitted from the list of "amenities" (but who really checks that list item by item? I think it shuld be emphasized. A bunch of folks were very unhappy, needless to say.This was the middle of summer, afer all. They had to relocate a few guests elsewhere. We made the best of our last day of vacation by enjoying the sights and keeping our window open since we were only there for one night.

One of our rooms had a beautiful view of Lambeth castle and Big Ben. The rooms were clean and modern. The staff was friendly and accommodating. Although the hotel was a bit removed from the main centers of activity and tourist attractions, we quickly learned that the Lambeth North tube station was only a 5-10 minute walk from the hotel. My main criticism is that the hotel charged hefty fees for items that are sometimes included at no charge at other hotels. For example, Internet was not included. The hotel wanted 20 pounds/day (about US $32-$35) for a package that included Internet and movies. Breakfast was not included either. In spite of these minor flaws, I would definitely stay here again.