$82 Avg/night
Rate and special offer based on Check-in: Aug 25, 2014 Check-out: Aug 26, 2014

Novotel London Heathrow Airport

4 stars
Cherry Lane, West Drayton, Heathrow, UB7 9HB
Hotel Overview
Reviewer score
3.9
out of 5
71 reviews
Great place to stay before your flight from Heathrow

We were there with our two kids, who slept on the fold-out sofa bed. Our room was well designed,... See full review

  • Radio Texan
  • Aug 10, 2014
Good for nights stay...

Good for night’s stay when travelling, staff are very nice at reception and the bar/ restaurant See full review

  • stayed at Dusit D2
  • Oct 31, 2013
Conveniently located in a quiet area around Heathrow Airport, just 1.2 miles away, close to Stockley Park and easy access to central London via M4, Novotel London Heathrow provides the perfect accommodation solution for guests travelling in and out of London. Every Room has air conditionning & satellite TV. Our Elements Restaurant serves an international menu, while the bar is the perfect spot for a nightcap. A Fitness centre and indoor heated pool are also available. Free WiFi throughout.

Hotel Map

51.4982 -0.4556
Nearby airports
LHR, (LHR), 1.53, KM, S; LGW, (LGW), 100.00, KM, S; STN, (STN), 150.00, KM, N;
Area description
Airport

Novotel London Heathrow Airport Rooms

Suite 1 Kg bed Sup NS
Junior Suite with Queen size bed and sofa. Experience the unforgettable! Spacious & beautifully designed, the suite includes a bedroom & bathroom. It offers unparalleled facilities: King bed, living room, ensuite bath/shower, air conditioning, free Inte
2 Sg beds Sup NS
Superior Room with 2 single beds. Enjoy modern decor and ergonomic comfort: 2 Single beds, ensuite bath or shower, large flexible work area, 26" LCD TV, free WiFi, hair dryer, iron, laptop safe, fridge, tea/coffee. Up to 2 people.
1 Qn bed + Sofa Sup NS
Superior Room with Queen bed + convertible Sofa. Enjoy modern decor and ergonomic comfort: Queen bed, ensuite bath or shower, sofa bed, large flexible work area, 26" LCD TV, free WiFi, hair dryer, iron, laptop safe, fridge, tea/coffee. Up to 2 adults an
Room 1 Qn bed + sofa Exec NS
Executive Room with 1 queen-size bed and sofa. All our Superior room features plus a Nespresso coffee machine, Bose iPod docking station, free Premium WiFi, free local calls, complimentary water, bathrobe and slippers. An experience combining relaxation

Amenities

  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Activities
Heated pool
Fitness center or spa
Golf
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express checkout
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Free newspaper
Hairdryer in room
Cribs available
Iron
Bath tub
Trouser press

Dining

ELEMENTS
Variety and choice. Our exciting selection of dishes is further enhanced by a range of sizes to suit you, taster, starter and main. Your favourites are still here just as you would expect, all served with a contemporary twist.
THE BAR
Open relaxing area under atrium, serving a selection of bar snacks, air conditioned, coffee lounge.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (71)

Ratings and reviews for Novotel London Heathrow Airport

Overall score

3.9 / 5
5.01.0
71 out of 71
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4
Room comfort:
3.9
Location:
3.8
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
Radio Texan
San Jose, California
Aug 10, 2014

Great place to stay before your flight from Heathrow

We were there with our two kids, who slept on the fold-out sofa bed. Our room was well designed, furnished and equipped. The entire hotel was in clean and in excellent condition. The staff was very pleasant and helpful. It's a short shuttle bus or taxi ride to the Heathrow terminals.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Novotel London Heathrow Airport

Reviewer score

3
5.01.0
Dirtbag
New Zealand
Jul 9, 2014

Stay at Paddington Novotel instead

Nothing special room-wise although very good soundproofing. Sadly this was wasted as the air-conditioning unit was so noisy we had to turn it off and choose between being hot or being deafened! The "Hotel Hopper" bus to the terminals runs every 20 mins and was £5 each one-way, it takes just over 20 mins to get to terminal 1. The ticket machine on the bus wasn't working so we had a very stressy moment while hubby had to run in and buy tickets from a machine in the foyer. The bus was crowded and horrible. I stayed at the Novotel in Paddington a few weeks back which is so much nicer. Very easy to get to Heathrow from Paddington Station on the Heathrow Express (only 15 mins) and you have the bonus of being in town. Would never bother with Heathrow hotels again after staying there - much better option if you don't mind paying for the Heathrow Express.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
4
Time-saving tip: In Hotel

Buy your hotel hopper bus ticket from the hotel machine in advance.

Review of Novotel London Heathrow Airport

Reviewer score

4
5.01.0
doctor
Monterrey, NL, México
Jan 9, 2014

very confortable and near the airport

It was a very plesure stay in London just for a night waitting for mi plane the day after very early in the morning

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Money-saving tip: Short walk from hotel

just a few bloks you have a great shoping aea and restaurants

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
stayed at Dusit D2
Houston
Oct 31, 2013

Good for nights stay...

Good for night’s stay when travelling, staff are very nice at reception and the bar/ restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Shopping tip: Short walk from hotel

These is a Tesco supermarket close by

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
Monkey
Brisbane QLD, Australia
Sep 9, 2013

Aussie senior touring Uk

Novetel surpassed all expectations 24hr check in arrived 11:-)30pm hot buffet breakfast variety was fantastic. TOP CLASS

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Novotel London Heathrow Airport

Reviewer score

2
5.01.0
gew1
Business
Chicago, IL
Sep 7, 2013

OK for one night

I found a bug in the room, the drains didn't work well, the fitness center had only 4 machines....but the room was otherwise clean and the beds were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

2
5.01.0
Rhino2
Perth
Apr 2, 2013

Good room, shame about the food

The Novatel is fine if you're just stopping in transit, but you should make other arrangements for dining, or at least order room service well in advance of when you want to eat. I booked a table in the restaurant for dinner, and when i arrived I asked for the a la carte menu. I was told I should go for the buffet as there be would be "a very long wait" otherwise. Unfortunately I went along, and was very disappointed with the quality of the food. Seriously - in flight airline food is better! Next morning I went down for breakfast, had to wait about 10 minutes before any staff emerged from the kitchen to seat me. I ordered a cooked breakfast, which was again buffet. It was dreadfull. Although I was one one of the first diners to arrive, the food was already cold and of dubious quality. In summary - the rooms are fine, the food and food-service is appalling.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Dining tip: In Hotel

avoid dining in hotel

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
BCLA
Business
Glagsow
Feb 21, 2013

Comfortable Stay

Lovely stay, ideal for a business visit. Clean room and close to Airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

3
5.01.0
Harry Traveller
Business
Melbourne, Australia
Feb 19, 2013

Economic facility with good access to Motorways and airport

The hotel is positioned well to get to M4 and M40 motorways quickly and easily. GPS is recommended as directions are a bit hazy. The hotel has good facilities and pleasant staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
Clive and Lisa
AUCKLAND, NZ
Jan 3, 2013

Help in emergency

The staff at this hotel are fantastic. I collapsed in the bathroom on the morning of my flight home due to a bleeding ulcer ( as I later found out ). Throughout the ordeal of calling the ambulance and being hospilised for two days, the staff looked after wife. So a big thank you to the duty manager and the staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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