$91 Avg/night
Rate and special offer based on Check-in: Aug 14, 2015 Check-out: Aug 15, 2015

Novotel London Heathrow Airport

4 stars
View map of Cherry Lane, West Drayton, Heathrow, UB7 9HB

Hotel Overview

Reviewer score
3.7
out of 5
42 reviews
Great place to stay before your flight from Heathrow

We were there with our two kids, who slept on the fold-out sofa bed. Our room was well designed,... See full review

  • Radio Texan
  • Aug 10, 2014
Great value for money

Price is very good, service excellent, rooms are the standard Novotel formula which is pretty good.... See full review

  • Tom B.
  • Apr 22, 2015
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel.

Top hotels

Novotel London Heathrow Airport Rooms

Suite 1 Kg bed Sup NS
Junior Suite with Queen size bed and sofa. Experience the unforgettable! Spacious & beautifully designed, the suite includes a bedroom & bathroom. It offers unparalleled facilities: King bed, living room, ensuite bath/shower, air conditioning, free Intern
1 Qn bed + Sofa Sup NS
Superior Room with Queen bed + convertible Sofa. Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath or shower, sofa bed, large flexible work area, 32" LCD TV, free WIFI, hairdryer, iron, laptop safe, fridge, tea/coffee. Up to 2 adults and
2 Sg beds Sup NS
Superior Room with 2 single beds. Enjoy modern decor and ergonomic comfort: 2 Single beds, en-suite bath or shower, large flexible work area, 32" LCD TV, free WIFI, hairdryer, iron, laptop safe, fridge, tea/coffee. Up to 2 persons.
Room 1 Qn bed + sofa Exec NS
Executive Room with 1 queen-size bed and sofa. All our Superior room features plus a Nespresso coffee machine, Bose iPod docking station, free Premium WiFi, free local calls, complimentary water, bathrobe and slippers. An experience combining relaxation a

Amenities

  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Activities
Heated pool
Fitness center or spa
Golf
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express checkout
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
Free newspaper
Hairdryer in room
Cribs available
Iron
Bath tub
Trouser press

Dining

ELEMENTS
Variety and choice. Our exciting selection of dishes is further enhanced by a range of sizes to suit you, taster, starter and main. Your favourites are still here just as you would expect, all served with a contemporary twist.
THE BAR
Open relaxing area under atrium, serving a selection of bar snacks, air conditioned, coffee lounge.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Novotel London Heathrow Airport

Overall score

3.7 / 5
5.01.0
42 out of 42
Amenities:
3.7
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.8
Location:
3.7
Value:
3.7

81% would recommend to a friend.

Sort by:
Review of Novotel London Heathrow Airport

Reviewer score

3
5.01.0
Chi Yuen w.
Business
Hong Kong
Jun 28, 2015

Ok

The room is tidy and neat. The basics are all present. No odor in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

3
5.01.0
Kathryn H.
Business
Wigan
Jun 16, 2015

Slightly disappointing

My husband and I booked a day room stay as we had a long wit between 2 flights. The room was quiet and comfortable which was great, but we felt let down because the room wasn't ready when we arrived. The rooms are advertised as available 9am to 6pm, but even though we arrived at 10am (and had booked online the previous day) we had to wait more than 20mins in reception. And then neither key card would work, so we were further delayed in getting settled. These are small things, but they are frustrating when the purpose of the short stay is to have maximum rest between night flights. On the plus side, the room was quiet, with effective blackout curtains, and a decent shower.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

4
5.01.0
Tom B.
Business
Sheffield
Apr 22, 2015

Great value for money

Price is very good, service excellent, rooms are the standard Novotel formula which is pretty good. Food is also the standard Novotel formula which isn't so goo, it's like cheap pub microwave/oven meals but three times the price. (Appears to be a standard national menu including pricing). Location is fine for Heathrow, £12.50 taxi from Terminal 2, £16 or so to Terminal 5. Which is quite expensive and feels like a junction up a motorway but the cost outweighs this inconvenience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

4
5.01.0
Tom B.
Business
Sheffield
Apr 22, 2015

Great value for money

Price is very good, service excellent, rooms are the standard Novotel formula which is pretty good. Food is also the standard Novotel formula which isn't so goo, it's like cheap pub microwave/oven meals but three times the price. (Appears to be a standard national menu including pricing). Location is fine for Heathrow, £12.50 taxi from Terminal 2, £16 or so to Terminal 5. Which is quite expensive and feels like a junction up a motorway but the cost outweighs this inconvenience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

4
5.01.0
Traveling Jazz
Business
Monterey, California
Oct 22, 2014

Clean and Quiet

We had a brief layover and rather than stay in the airport we decided to try the Novotel to shower and rest. The hotel is about the last on the Hopper route and I thought if I were staying longer it wouldn't make a difference, the distance is less than 15 minutes from Terminal 5. The rooms are clean and furnished with modern fixtures. I would only complain that the bathrooms weren't thought through. You have to climb up into the shower tub which is risky for older people and the toilet is separated but with no sink to wash your hands. We didn't have a chance to try the restaurant or pool but I chose the Novotel for those two options over another cheaper place that didn't have either.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

I would stop by the mini-market in the airport prior to going out to this hotel to buy some snacks and a bottle of water. You are charged from the water in the Novotel but they do provide free Internet which is always appreciated.

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
Radio Texan
Business
San Jose, California
Aug 10, 2014

Great place to stay before your flight from Heathrow

We were there with our two kids, who slept on the fold-out sofa bed. Our room was well designed, furnished and equipped. The entire hotel was in clean and in excellent condition. The staff was very pleasant and helpful. It's a short shuttle bus or taxi ride to the Heathrow terminals.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

3
5.01.0
Dirtbag
Business
New Zealand
Jul 9, 2014

Stay at Paddington Novotel instead

Nothing special room-wise although very good soundproofing. Sadly this was wasted as the air-conditioning unit was so noisy we had to turn it off and choose between being hot or being deafened! The "Hotel Hopper" bus to the terminals runs every 20 mins and was £5 each one-way, it takes just over 20 mins to get to terminal 1. The ticket machine on the bus wasn't working so we had a very stressy moment while hubby had to run in and buy tickets from a machine in the foyer. The bus was crowded and horrible. I stayed at the Novotel in Paddington a few weeks back which is so much nicer. Very easy to get to Heathrow from Paddington Station on the Heathrow Express (only 15 mins) and you have the bonus of being in town. Would never bother with Heathrow hotels again after staying there - much better option if you don't mind paying for the Heathrow Express.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Buy your hotel hopper bus ticket from the hotel machine in advance.

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
stayed at Dusit D2
Business
Houston
Oct 31, 2013

Good for nights stay...

Good for night’s stay when travelling, staff are very nice at reception and the bar/ restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

These is a Tesco supermarket close by

Review of Novotel London Heathrow Airport

Reviewer score

2
5.01.0
gew1
Business
Chicago, IL
Sep 7, 2013

OK for one night

I found a bug in the room, the drains didn't work well, the fitness center had only 4 machines....but the room was otherwise clean and the beds were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Novotel London Heathrow Airport

Reviewer score

5
5.01.0
verynice
Business
albanyny
Dec 15, 2012

very nice

had lunch and dinner- very nice and reasonably priced

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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