$156 Avg/night
Rate and special offer based on Check-in: May 4, 2015 Check-out: May 5, 2015

Lancaster London

4 stars
View map of Lancaster Terrace, Lancaster Gate London, London, W2 2TY

Hotel Overview

Reviewer score
4.1
out of 5
92 reviews
Awesome Staff

I enjoyed my trip... Everyone was so nice and pleasant. See full review

  • Ashley H.
  • Apr 6, 2015
30th birthday weekend

Fantastic!!!!! Friendly staff perfect location. Classy rooms. See full review

  • ben G.
  • Mar 31, 2015
Four-star stay in London with rooms overlooking Hyde Park and the city
The four-star Lancaster London introduces visitors to the city's regal past and bustling present. The décor blends the opulence of the orient with sleek European styling, and promotes fine dining with two outstanding restaurants: Nipa, for award-winning Thai dishes, and Island Grill, a cutting-edge eatery overlooking Hyde Park. The Lancaster London has conference facilities catering for up to 3,000 people, plus high-speed Internet access and a business center. Guest rooms feature views of Hyde Park and the city. Knightsbridge, Bayswater and Paddington railway station are all within easy reach.
Reasons to stay
  • Rooms feature views of the city or Hyde Park
  • Short walk to Kensington Palace, Oxford Street and Marble Arch
  • Conference facilities for up to 3,000 guests
  • Two onsite restaurants and lounge, plus an afternoon tea service every day
Lancaster London rooms
The Lancaster London has 416 bright, climate-controlled guest rooms, with views of either the city or Hyde Park. Each room features direct-dial telephones, flat-screen TV, on-demand movies, plus an in-room digital safe and complimentary tea and coffee-making facilities. Bathrooms feature bathrobes, power showers and complimentary LLK toiletries. Lancaster London's Superior Rooms include a minibar, desk with universal power points, and voicemail covering nine languages. Deluxe Rooms have the same amenities as Superior Rooms, plus a seating area and views of London and Hyde Park. There are four floors of Executive rooms designed for business visitors. The Executive Rooms have panoramic views and feature high-speed wireless and wired Internet access. Deluxe Rooms at the Lancaster London offer a large bathroom and seating area. There are also 22 Embassy Suites with spacious bathrooms and walk-in dressing rooms. The award-winning Westbourne Suite and the Nine Kings Suite have contributed further to hotel's reputation as a luxury London accommodation. 24-hour room service is also available.
Things to do nearby
  • Hyde Park (0.9 mi/ 1 km)
  • Oxford Street (1.2 mi/2 km)
  • Royal Albert Hall (1.3 mi/2 km)
  • Kensington Palace (1.8 mi/3 km)
  • Big Ben (2 mi/3 km)
  • Buckingham Palace (2 mi/3 km)
  • The British Museum (2.3 mi/4 km)
  • Harrods (2.4 mi/4 km)
  • London Eye (3.5 mi/6 km)
  • Tate Modern (4.5 mi/7 km)

Top hotels

Lancaster London Rooms

Superior City View
This room offers two single beds or one double bed.The rooms are bright and comfortably furnished, and feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Superior Park View
This room offers two single beds or one double bed. They all feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe City View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe Park View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive City View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive Park View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Parking

Nearby points of interest

  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Selfridges: 1 mi
  • Baker Street: 1 mi
  • Imperial College London: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Knightsbridge: 1.1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Victoria and Albert Museum: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • National Art Library: 1.1 mi
  • Bond Street London: 1.1 mi
  • London Business School: 1.1 mi
  • Madame Tussauds: 1.1 mi
  • Natural History Museum: 1.2 mi
  • Notting Hill: 1.2 mi
  • Hyde Park Corner: 1.2 mi
  • Baden-Powell House Exhibition: 1.2 mi
  • Gloucester Road: 1.3 mi
  • Handel House Museum: 1.3 mi
  • Wellington Arch: 1.3 mi
  • Royal Academy of Music: 1.3 mi
  • Maida Vale: 1.3 mi
  • Oxford Street: 1.4 mi
  • Red Mansion Foundation: 1.4 mi
  • University of Westminster: 1.4 mi
  • Oxford Circus: 1.5 mi
  • Royal Arcade : 1.5 mi
  • Photographers Gallery: 1.5 mi

Meeting facilities

Meeting Info
Lancaster London is one of Europe's largest and most flexible meeting and banqueting venues. It's 15 conference rooms have the ability to cater for a variety of events, from small business meetings, to large receptnios for up to 3,000 people. The hotel is best known for its award-winning rooms - the Nine Kings Suite & The Westbourne Suite. In addition, the Forest Suite is a collection of contemporary meeting, conference & syndicate spaces, catering for up to 200 guests.

Dining

Island Restaurant
A super-chic restaurant and bar designed to be one of the capital's hottest dining venues. Head chef Darren Marshall creates mouth-watering starters and main courses using fresh seasonal British produce, and his delectable desserts are a marvel.
Nipa Thai
Nipa is sister to the restaurant of the same name at the Landmark Hotel, Bangkok, and the teak panelling, furnishings and artefacts have all been shipped from Thailand. Nipa was one of the first 15 UK restaurants to receive the "Thai Select" award from the Thai Government for restaurants proven to be performing to the highest standards of quality and cuisine.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Lancaster London

Overall score

4.1 / 5
5.01.0
9 out of 92
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.6
Comfort:
4.2
Location:
4.7
Value:
4

89% would recommend to a friend.

Sort by:
Review of Lancaster London

Reviewer score

5
5.01.0
Ashley H.
Business
N/A
Apr 6, 2015

Awesome Staff

I enjoyed my trip... Everyone was so nice and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Lancaster London

Reviewer score

4
5.01.0
toni 11
Business
london
Jan 30, 2014

cheating

Everything was ok, but when you book doesn't write any were you have to pay internet and they ask me to pat internet 12 pounds for a day. I felt like been cheating because must be massage in booking that you have to pay internet in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Lancaster London

Reviewer score

4
5.01.0
London Wedding
Business
New York, NY
Jun 18, 2013

Almost perfect

This hotel is in a super convenient location yet quiet area - 5 min walk from Paddington and right around the corner from the tube. There is also a bakery, convenient store, Indian & French restaurant across the street. The staff was very pleasant and attentive across the board. It is evident that customer service is a high priority here. The facilities were clean and comfortable. There is a floral scent in the lobby which is a good mood enhancer. The only negative was the noise of slamming doors of my neighbors. I could hear it whenever anyone comes in & out of their rooms, including a "private" room for staff only across the hall from me. The noise was very frequent and loud enough to shake the walls in my room. It woke me up every morning and there was no way of going back to sleep since it is an on-going noise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The Indian restaurant across the street has great quality food for takeout. The bakery also serves good coffee and all sorts of pastries and salads - a good option for breakfast and light meals. They also sell a decent selection of wine.

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Review of Lancaster London

Reviewer score

3
5.01.0
Solo at winter
Business
Hartpury, UK
Nov 30, 2012

weekend

Good hotel. Friendly staff. Only negative was unable to get on internet (wi-fi) in room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Lancaster London

Reviewer score

4
5.01.0
Lydia oh Lydia
Business
California
Nov 4, 2012

Nice hotel, room, but far from the airport for just 1 night.

I needed an overnight hotel, and while this was nice, it was too far from the airport for just 1-night. Hotel staff were all nice, and you have everything you need. Room and bathrooms were updated, clean and luxurious. I would stay here again IF I had a longer stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take the Underground everywhere! Taxi to airport was over 50 pounds.

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Review of Lancaster London

Reviewer score

5
5.01.0
Natasha in London
Business
Los Angeles, CA, USA
Nov 27, 2011

My favorite place to stay in London

I've stayed here several times.The staff is very polite and helpful. (They got me a phone charger at one am when mine failed, and totally kept me from disaster). Rooms are quite nicely sized for London, the beds are large and comfy, I love the robes and slippers, tea and biscuits in the room, and the great view. It's on a few steps from the tube at Lancaster Gate, and I always feel safe traipsing in and out late at night. The area is quiet, right against Hyde Park. I'll keep coming back to them, again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Lancaster London

Reviewer score

4
5.01.0
A. K.
Business
New York City, NY
Oct 11, 2011

A good value for the money

Its location on Bayswater Road just across from the Lancaster Gate of Hyde Park is very convenient. An easy walk (10 mins.) to Paddington Station. And good bus service right on Bayswater Road which runs into Oxford Street with easy transfer points if needed. All the staff with one exception were extremely helpful and pleasant. It has a very good restaurant, "Island," with good service and tasty food. Excellent for breakfast. They have a lounge in which they serve Afternoon Tea and another restaurant, "Nipa." I did not try either of these. I would stay there again. There were many families and a lot of Americans staying there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Buy an Oyster Card before going to London so that you can ride the buses without digging for the right change. Even the natives use them. Made getting about very easy.

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Review of Lancaster London

Reviewer score

4
5.01.0
Ozaa52
Business
Mexico City, Distrito Federal, Mexico
Sep 12, 2011

A great option for a holiday

Being so close to Notting Hill, Oxford Street, Paddington Station and just around the corner from Lancaster Gate Underground makes this hotel a perfect spot for a practical traveller.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Lancaster London

Reviewer score

4
5.01.0
Anonymous
Business
CHICAGO
Mar 25, 2010

Great Hotel...good location

Wonderful reception..welcoming. Nice lobby and lifts. Clean comfortable rooms. Great bed...lots of pillows and nice linens...Next to the lancaster gate Tube Station

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Nearby on Carvan Terrace...great Pub, The Mitre...good Food, drinks, company

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