Lancaster London

4 stars
View map of Lancaster Terrace, Lancaster Gate London, London, W2 2TY

Hotel Overview

4 /5
Overall score
92%
Would recommend
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.1
Location:
4.6
Value:
4.1
The four-star Lancaster London introduces visitors to the city's regal past and bustling present. The décor blends the opulence of the orient with sleek European styling, and promotes fine dining with two outstanding restaurants: Nipa, for award-winning Thai dishes, and Island Grill, a cutting-edge eatery overlooking Hyde Park. The Lancaster London has conference facilities catering for up to 3,000 people, plus high-speed Internet access and a business center. Guest rooms feature views of Hyde Park and the city. Knightsbridge, Bayswater and Paddington railway station are all within easy reach.
Rooms
The Lancaster London has 416 bright, climate-controlled guest rooms, with views of either the city or Hyde Park. Each room features direct-dial telephones, flat-screen TV, on-demand movies, plus an in-room digital safe and complimentary tea and coffee-making facilities. Bathrooms feature bathrobes, power showers and complimentary LLK toiletries. Lancaster London's Superior Rooms include a minibar, desk with universal power points, and voicemail covering nine languages. Deluxe Rooms have the same amenities as Superior Rooms, plus a seating area and views of London and Hyde Park. There are four floors of Executive rooms designed for business visitors. The Executive Rooms have panoramic views and feature high-speed wireless and wired Internet access. Deluxe Rooms at the Lancaster London offer a large bathroom and seating area. There are also 22 Embassy Suites with spacious bathrooms and walk-in dressing rooms. The award-winning Westbourne Suite and the Nine Kings Suite have contributed further to hotel's reputation as a luxury London accommodation. 24-hour room service is also available.
Highlights
  • Rooms feature views of the city or Hyde Park
  • Short walk to Kensington Palace, Oxford Street and Marble Arch
  • Conference facilities for up to 3,000 guests
  • Two onsite restaurants and lounge, plus an afternoon tea service every day
Nearby attractions
  • Hyde Park (0.9 mi/ 1 km)
  • Oxford Street (1.2 mi/2 km)
  • Royal Albert Hall (1.3 mi/2 km)
  • Kensington Palace (1.8 mi/3 km)
  • Big Ben (2 mi/3 km)
  • Buckingham Palace (2 mi/3 km)
  • The British Museum (2.3 mi/4 km)
  • Harrods (2.4 mi/4 km)
  • London Eye (3.5 mi/6 km)
  • Tate Modern (4.5 mi/7 km)
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Lancaster London Rooms

Superior City View
This room offers two single beds or one double bed.The rooms are bright and comfortably furnished, and feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Superior Park View
This room offers two single beds or one double bed. They all feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe City View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe Park View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive City View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive Park View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Parking

Hotel Map

51.5127 -0.1755
Area served
Bayswater, Paddington, Notting Hill, Hyde Park, Kensington Gardens, Marble Arch, Lancaster Gate
Nearby airports
London Heathrow Airport - 12 miles, London City Airport - 12 miles, London Gatwick Airport - 30 miles, London Luton Airport - 32 miles
Area description
Hotel is adjacent to the lush green expanse of Hyde Park and the convenient Lancaster Gate Underground Station, while within easy walking distance of Marble Arch, Oxford Street and the Heathrow Express at Paddington Rail Station, and only 30 minutes driving from Heathrow Airport

Nearby points of interest

  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Selfridges: 1 mi
  • Baker Street: 1 mi
  • Imperial College London: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Knightsbridge: 1.1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Victoria and Albert Museum: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • National Art Library: 1.1 mi
  • Bond Street London: 1.1 mi
  • London Business School: 1.1 mi
  • Madame Tussauds: 1.1 mi
  • Natural History Museum: 1.2 mi
  • Notting Hill: 1.2 mi
  • Hyde Park Corner: 1.2 mi
  • Baden-Powell House Exhibition: 1.2 mi
  • Gloucester Road: 1.3 mi
  • Handel House Museum: 1.3 mi
  • Wellington Arch: 1.3 mi
  • Royal Academy of Music: 1.3 mi
  • Maida Vale: 1.3 mi
  • Oxford Street: 1.4 mi
  • Red Mansion Foundation: 1.4 mi
  • University of Westminster: 1.4 mi
  • Oxford Circus: 1.5 mi
  • Royal Arcade : 1.5 mi
  • Photographers Gallery: 1.5 mi

Meeting facilities

Meeting Info
Lancaster London is one of Europe's largest and most flexible meeting and banqueting venues. It's 15 conference rooms have the ability to cater for a variety of events, from small business meetings, to large receptnios for up to 3,000 people. The hotel is best known for its award-winning rooms - the Nine Kings Suite & The Westbourne Suite. In addition, the Forest Suite is a collection of contemporary meeting, conference & syndicate spaces, catering for up to 200 guests.

Dining

Island Restaurant
A super-chic restaurant and bar designed to be one of the capital's hottest dining venues. Head chef Darren Marshall creates mouth-watering starters and main courses using fresh seasonal British produce, and his delectable desserts are a marvel.
Nipa Thai
Nipa is sister to the restaurant of the same name at the Landmark Hotel, Bangkok, and the teak panelling, furnishings and artefacts have all been shipped from Thailand. Nipa was one of the first 15 UK restaurants to receive the "Thai Select" award from the Thai Government for restaurants proven to be performing to the highest standards of quality and cuisine.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (102)

Ratings and reviews for Lancaster London

Overall score

4 / 5
5.01.0
102 out of 102
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.1
Location:
4.6
Value:
4.1

92% would recommend to a friend.

Sort by:
Review of Lancaster London

Reviewer score

5
5.01.0
That guy Bri
Business
Boston, MA
Aug 2, 2011

Excellent Hotel

Excellent hotel, friendly and helpful staff with a great location (literally next to Hyde Park, and maybe 50 meters from a Tube stop with several good pubs and restaurants nearby or within a reasonable walk). The rooms were spacious (by European standards) clean and well kept. Room service had fresh bathrobes and slippers ready by the time I came back from dinner/pubs every night. I would stay there again in a heartbeat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Directly across from the front lobby is an excellent Indian restaurant (Spice of India). Worth a try.

Review of Lancaster London

Reviewer score

4
5.01.0
HAPPY PABLO
Business
DAVIS, CALIFORNIA.. : )
Jul 18, 2011

GREAT LOCATION AND SERVICE (FAIR ROOMS)

Great services ( the staff is very helpful ), rooms were clean ( good size for London ), food is very good and prices are fair ( for London ), the location is very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

THE HYDE PARK AND THE LANCASTER TUBE STATION IS 2 MINUTES AWAY FROM THE HOTEL... YES 2 MINUTES WALK. ( VERY SAFE )

Review of Lancaster London

Reviewer score

4
5.01.0
Anonymous
Business
Pompano Beach, Fla.
Jun 21, 2011

Very Nice Hotel

We booked 2 rooms in the hotel. One for our twin girls and one for us. Both rooms were very nice and clean. The location was excellent. The tube station was "underneath " the hotel so it was very convenient to go anywhere in the city. Nice pub right around the corner...The Swan. Check in was quick and easy....did not have much interaction with the staff but they seemed friendly enough. Elevators were painfully slow one morning...do not know if there was an issue with some of them or not. All in all I would recommend this hotel and we would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Lancaster London

Reviewer score

5
5.01.0
Anonymous
Business
Seattle, WA
Jun 13, 2011

Great Hotel - close to everything

We had a great stay at this hotel. When we checked in, we requested a cot and they had it and our bags delivered to our room within 1/2 hr, even though we were checking in early. Concierge was very helpful from giving directions to booking theater tickets. Underground/bus stops were right around the corner, and Hyde Park entrance right across the street. Room was clean, comfortable, and quiet. Restaurants had a nice selection and reasonably priced tasty food. Got the room for a great price, and would stay here again in a heartbeat

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Fun pub called the Swan a short walk away. Great traditional English pub food and beer.

Review of Lancaster London

Reviewer score

4
5.01.0
Jeff & Ronda
Business
Evansville, Indiana
Jun 10, 2011

Luxurious 1st time stay in London

Lancaster had a great location and wonderful imminities. Restaurants within 3 blocks and the metro just seconds away. Only complaint? For in-room Internet, you had to pay 17lbs p/day. Otherwise, fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Don't use "big bus tours" (hop on, hop off), use the other bus company called "Londons original" (?), they had 3 times the number of busses and were never late at a stop.

Review of Lancaster London

Reviewer score

4
5.01.0
Anonymous
Business
Northern California
May 27, 2011

Convenient with good views

We spent four days in London and easily walked or used the underground from the hotel to see our chosen sights. On one day we walked across the street from the hotel through Hyde Park with a stop at the restaurant for scones to the Geographic Society and the Victoria and Albert Museum then on to Harrods and back through the park. On another day we walked to Buckingham Palace and on to Westminster. The underground beside the hotel took us to all points of our interest, such as the British Museum, in the city. The room had lots of light and a great view of the park, a reasonably sized room for London and tea, coffee and cookies every day. The bathroom is small, marbled and functional. I would have liked more space. Service is friendly and helpful. Each guest can have 15 minutes free on one of the two computers in the business center or pay a hefty fee for in-room wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Lancaster London

Reviewer score

4
5.01.0
Anonymous
Business
Lansdale, PA
May 26, 2011

Good, not great, stay.

Staff very cordial. Rooms very clean, though a little small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to The Swan, a 200-plus year old pub just 50-ft from the hotel. Great lunch sandwiches. Pretty good dinner entrees too. Inexpensive and friendly staff. However, not a great selection of local brews.

Review of Lancaster London

Reviewer score

4
5.01.0
Anonymous
Business
Tyler, Texas
May 19, 2011

Great

We arrived distressed because of a lost passport. The staff began immediately to assist us, checked us into our room early, the concierce began to call the airport, US Embassy, etc. We were assisted with directions which were easy to follow when we left the hotel to sightsee on our own. We did find the price of the breakfast to be high. The room was nice but the a/c was faulty and it was hot. Attempts were made to correct it. Housekeeping did a great job every day. The Thai restaurant was nice in the hotel. The tube station was close as well as the bus stops.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Breakfast was served at a little French cafe just across the street from the hotel. There was a pub, Italian Restaurant, and Thai restaurant within walking distance of the hotel. Food was good there also.

Review of Lancaster London

Reviewer score

4
5.01.0
Frequent Traveler to Frankfurt
Business
East Falmouth, USA
May 19, 2011

Great Spot

Hotel is in a great location with easy access to Paddington and across from the park. Staff was nice but the front-end systems need to be updated to allow them to do their work faster.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Park!

Review of Lancaster London

Reviewer score

5
5.01.0
Anonymous
Business
Montevideo
May 16, 2011

impecable

Perfect hotel in a perfect place, calm neighborhood out of the noisy and busy center. Magnificent view of Hyde Park from the 17th floor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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