$129 Avg/night
Rate and special offer based on Check-in: Mar 13, 2015 Check-out: Mar 16, 2015

Lancaster London

4 stars
View map of Lancaster Terrace, Lancaster Gate London, London, W2 2TY

Hotel Overview

Reviewer score
4.1
out of 5
89 reviews
Weekend away

Staff make this hotel what it is. Very helpful. Amazing See full review

  • Salsas
  • Sep 2, 2014
Great hotel

This hotel was in an excellent location- right next to the Underground and across the street from... See full review

  • go go girl
  • Jun 16, 2014
Four-star stay in London with rooms overlooking Hyde Park and the city
The four-star Lancaster London introduces visitors to the city's regal past and bustling present. The décor blends the opulence of the orient with sleek European styling, and promotes fine dining with two outstanding restaurants: Nipa, for award-winning Thai dishes, and Island Grill, a cutting-edge eatery overlooking Hyde Park. The Lancaster London has conference facilities catering for up to 3,000 people, plus high-speed Internet access and a business center. Guest rooms feature views of Hyde Park and the city. Knightsbridge, Bayswater and Paddington railway station are all within easy reach.
Reasons to stay
  • Rooms feature views of the city or Hyde Park
  • Short walk to Kensington Palace, Oxford Street and Marble Arch
  • Conference facilities for up to 3,000 guests
  • Two onsite restaurants and lounge, plus an afternoon tea service every day
Lancaster London rooms
The Lancaster London has 416 bright, climate-controlled guest rooms, with views of either the city or Hyde Park. Each room features direct-dial telephones, flat-screen TV, on-demand movies, plus an in-room digital safe and complimentary tea and coffee-making facilities. Bathrooms feature bathrobes, power showers and complimentary LLK toiletries. Lancaster London's Superior Rooms include a minibar, desk with universal power points, and voicemail covering nine languages. Deluxe Rooms have the same amenities as Superior Rooms, plus a seating area and views of London and Hyde Park. There are four floors of Executive rooms designed for business visitors. The Executive Rooms have panoramic views and feature high-speed wireless and wired Internet access. Deluxe Rooms at the Lancaster London offer a large bathroom and seating area. There are also 22 Embassy Suites with spacious bathrooms and walk-in dressing rooms. The award-winning Westbourne Suite and the Nine Kings Suite have contributed further to hotel's reputation as a luxury London accommodation. 24-hour room service is also available.
Things to do nearby
  • Hyde Park (0.9 mi/ 1 km)
  • Oxford Street (1.2 mi/2 km)
  • Royal Albert Hall (1.3 mi/2 km)
  • Kensington Palace (1.8 mi/3 km)
  • Big Ben (2 mi/3 km)
  • Buckingham Palace (2 mi/3 km)
  • The British Museum (2.3 mi/4 km)
  • Harrods (2.4 mi/4 km)
  • London Eye (3.5 mi/6 km)
  • Tate Modern (4.5 mi/7 km)

Recommendations for you

Customers who viewed Lancaster London also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.5 out of 5
Reviewer score 3.5 out of 5

Lancaster London Rooms

Superior City View
This room offers two single beds or one double bed.The rooms are bright and comfortably furnished, and feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Superior Park View
This room offers two single beds or one double bed. They all feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe City View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe Park View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive City View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive Park View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Parking

Nearby points of interest

  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Kensington Gardens: 0.4 mi
  • City of Westminster: 0.5 mi
  • Queensway: 0.5 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Showroom Gallery: 0.8 mi
  • Kensington Palace: 0.8 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Royal College of Music Archives and Museum of Instruments: 0.9 mi
  • Park Lane: 1 mi
  • Selfridges: 1 mi
  • Baker Street: 1 mi
  • Imperial College London: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Knightsbridge: 1.1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Victoria and Albert Museum: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • National Art Library: 1.1 mi
  • Bond Street London: 1.1 mi
  • London Business School: 1.1 mi
  • Madame Tussauds: 1.1 mi
  • Natural History Museum: 1.2 mi
  • Notting Hill: 1.2 mi
  • Hyde Park Corner: 1.2 mi
  • Baden-Powell House Exhibition: 1.2 mi
  • Gloucester Road: 1.3 mi
  • Handel House Museum: 1.3 mi
  • Wellington Arch: 1.3 mi
  • Royal Academy of Music: 1.3 mi
  • Maida Vale: 1.3 mi
  • Oxford Street: 1.4 mi
  • Red Mansion Foundation: 1.4 mi
  • University of Westminster: 1.4 mi
  • Oxford Circus: 1.5 mi
  • Royal Arcade : 1.5 mi
  • Photographers Gallery: 1.5 mi

Meeting facilities

Meeting Info
Lancaster London is one of Europe's largest and most flexible meeting and banqueting venues. It's 15 conference rooms have the ability to cater for a variety of events, from small business meetings, to large receptnios for up to 3,000 people. The hotel is best known for its award-winning rooms - the Nine Kings Suite & The Westbourne Suite. In addition, the Forest Suite is a collection of contemporary meeting, conference & syndicate spaces, catering for up to 200 guests.

Dining

Island Restaurant
A super-chic restaurant and bar designed to be one of the capital's hottest dining venues. Head chef Darren Marshall creates mouth-watering starters and main courses using fresh seasonal British produce, and his delectable desserts are a marvel.
Nipa Thai
Nipa is sister to the restaurant of the same name at the Landmark Hotel, Bangkok, and the teak panelling, furnishings and artefacts have all been shipped from Thailand. Nipa was one of the first 15 UK restaurants to receive the "Thai Select" award from the Thai Government for restaurants proven to be performing to the highest standards of quality and cuisine.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (89)

Ratings and reviews for Lancaster London

Overall score

4.1 / 5
5.01.0
89 out of 89
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.1
Location:
4.6
Value:
4.1

93% would recommend to a friend.

Sort by:
Review of Lancaster London

Reviewer score

4
5.01.0
L. A. couple
Business
Los Angeles, CA, USA
Oct 22, 2011

London holiday

Perfect location. Parking 35 pounds a day. Concierge knew about location of tube, but absolutely nothing about London and the sights. The staff was unprofessional for what was supposed to be an upscale hotel. The room was fine and clean. The carpet and furniture had seen better days ten years ago. The location was right by Hyde Park which is very hard to find. Would return for that reason alone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

4
5.01.0
central NY
Business
Rochester, NY, USA
Oct 15, 2011

great location near tubes and walking distance to Paddington

Staff helpful, Location near tubes. Shopping not close.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Tubes can get you anywhere in the city.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

4
5.01.0
A. K.
Business
New York City, NY
Oct 11, 2011

A good value for the money

Its location on Bayswater Road just across from the Lancaster Gate of Hyde Park is very convenient. An easy walk (10 mins.) to Paddington Station. And good bus service right on Bayswater Road which runs into Oxford Street with easy transfer points if needed. All the staff with one exception were extremely helpful and pleasant. It has a very good restaurant, "Island," with good service and tasty food. Excellent for breakfast. They have a lounge in which they serve Afternoon Tea and another restaurant, "Nipa." I did not try either of these. I would stay there again. There were many families and a lot of Americans staying there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Buy an Oyster Card before going to London so that you can ride the buses without digging for the right change. Even the natives use them. Made getting about very easy.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

4
5.01.0
JFM4
Business
United States
Oct 11, 2011

Loved it!

We had a terrific stay. The room was small, but nice - and the staff was friendly and helpful. Ideal location - Hyde Park is beautiful and getting around town couldn't have been easier with Underground and bus stops right outside the door; and Paddington Station just a short walk (through a nice neighborhood). Looking forward to next visit!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

4
5.01.0
Oklahoma Traveler
Business
Norman, Oklahoma
Oct 9, 2011

Very Nilce but

We liked everything about the hotel but the charge for WiFi which seemed very over-priced at approximately $25 per day in US funds. It is located conveniently to the Lancaster Gate tube stop so getting arouind the city was no problem and it is a close walk to Hyde Park. Also there is a great little street across from the hotel that had some great restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Eat at the French or Indian restaurants on the street just across from the Lancaster London. Nice just to walk over to dinner after a long day of sightseeing.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

3
5.01.0
Marcel
Business
Fort Lauderdale
Oct 5, 2011

LANCASTER HOTEL. PRICY NICE HOTEL.

London is expensive, we know, but this hotel is way too expensive for the service they provide. And yes, the reviews are correct, they give you the parking lot views rooms. The hotel was full by the time I arrived (convention held) and my room was ready by 2PM; we moved into a different room, little bit cleaner and neat (cieling painted, no stains, etc) The tub drain never stopped making noises, hard to sleep even with door closed. The AC is turned off by housekeeping every day. Hotel is a mere 3 stars, and no amenities, no pool, no gym, no sauna, no free internet, no business center... Restaurant prices medium to high like any other hotel. Service OK, expected more for the type of hotel and for being in London. It compares to a Courtyard or one of those low profile Marriott hotels. The bell boy does not wear gloves, the pic is just to impress, LOL!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

A quarter a block from the hotel, the Bathurst Cafe is a great place to have brakfast or coffe with free WIFI and delicious food, at reasonable prices, and they open form 7 to 11pm. The indian restaurant accross the cafe, was excellent and the price so cheap that we extra tipped (30%) to compensate.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

3
5.01.0
Tinkerbell
Business
Fort Myers, FL, USA
Oct 4, 2011

Sightseeing of London

This location is wonderful,tube right around the corner.We had a fire alarm on Sun. morn.7:30am staff lead us down back stairs to 1st. floor.Not the ground floor. We were told to wait there.No one came to inform us of the condition, we stood around in our nite clothes, I tracked a member of staff and asked what we should do, was told the elevators were now working and we could go back to our rooms. We would still be standing there if I hadn't found her. I did see the Manager and told him, he did apoligize..and said he would look into it. Did have a problem getting facecloths,slippers, & wine glasses. Maid would take and not replace. So had to call 5-6 times. One day maid didn't clean our room until we returned 4:30pm and had to request service. My calls were taken care of within a matter of minutes so all and all I was happy. The reception desk had very helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

For lite breakfast just across the street. Pub just around the corner,great dinners and you can share.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

5
5.01.0
Hilde
Business
Oklahoma City, Okla
Sep 16, 2011

Girls trip was a success

This hotel was perfect! We had a great view of Hyde Park. 2 twin beds. With two adult girls our luggage being larger then normal we still had plenty of room. Enjoyed our tea pot too. The staff and consierge especially was great. close to tube right around corner and close to hop on hop off bus. Close enough to Paddington even though the taxi's really hate it if you need a cab to and from hotel because it is too close yet I think to drag luggage thru the streets it was just far enough we needed a cab. cost was only 5 pounds. All in all we had a very good time and if we even go back to london this is where I will stay again. thank you for a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

short walk along hyde park but there is some great shops in Notting gate. Take the tube only 2 stops..Also great Pizza called City Metro.

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

1
5.01.0
blues lizard
Business
Tulsa, OK, USA
Sep 14, 2011

great place

Hotel was super in all ways. Location, location, location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Lancaster London

Reviewer score

4
5.01.0
Ozaa52
Business
Mexico City, Distrito Federal, Mexico
Sep 12, 2011

A great option for a holiday

Being so close to Notting Hill, Oxford Street, Paddington Station and just around the corner from Lancaster Gate Underground makes this hotel a perfect spot for a practical traveller.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top