$88 Avg/night
Rate and special offer based on Check-in: Jul 27, 2014 Check-out: Jul 28, 2014

Kensington Suite Hotel

3 stars
128-130 Holland Road,, London, W14 8BD
Hotel Overview
Reviewer score
2.2
out of 5
18 reviews
Clean Suite Hotel & Comfy

for those who've made a negative feedback, those people might never experience a suite hotel or... See full review

  • Halwa
  • Apr 28, 2013
Bathroom is the only complaint

Rooms were clean and pretty quiet (could only hear water running in other rooms - ex. people taking... See full review

  • Stonestraveler
  • Jul 10, 2010
The Kensington Suite Hotel (formally Westfield Suite Hotel) is a popular 3 star hotel in central London. The hotel is fully air-conditioned throughout, offering over 40 guest rooms all with private ensuite facilities. The Kensington Suite Hotel offers over 40 fully air conditioned guest rooms all with private ensuite shower and toilet facilities. Rooms are spacious and elegantly furnished with traditional decor. The Kensington Suite Hotel offers a selection Single, Double, Twin and Triple guest rooms all of which offer deluxe facilities throughout. All guest rooms have been decorated to a high standard. The hotel has a 24 hour reception, which is open 24 hours a day 7 days allowing guests to check in and out of the hotel at any time, day or night.Nearby attractions to the Kensington Suite Hotel include High Street Kensington, The Royal Albert Hall and Kensington Palace. The hotel has a host of information including leaflets and brochures for all of London top sights. Amenities are Concierge, Internet access-Wireless, Safe deposit box, Lift / Elevator, Parking facilities-at cost (nearby), Reception-24 hours, Breakfast room, Lounge, Email/Fax facilities and Luggage Room (chargeable). If guests pay by credit card at the hotel, a supplement of 3% will be added to the total booking amount. Early check-ins (before 13:00, and only if possible) will be charged at an additional GBP 10. Late check-outs (after 11:00 and by 15:00 at the latest) will be charged at an additional GBP 15.

Kensington Suite Hotel Rooms

Single en suite
The room offers one single bed. All guest rooms have fully equipped kitchenettes including kettle, toaster, fridge and microwave, ideal for those visitors to London looking for affordable long stay accommodations. Price breakdown, per room per night inclusive of VAT and breakfast. Contains one single bed, private shower and toilet. Suitable for one people. It includes Air conditioning, Refrigerator, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Telephone, Microwave oven, Toaster, Color TV, Mini bar, Modem / data port connection, Ensuite / Private bathroom.
Double en suite
The room offers one double bed. All guest rooms have fully equipped kitchenettes including kettle, toaster, fridge and microwave, ideal for those visitors to London looking for affordable long stay accommodations. Price breakdown, per room per night inclusive of VAT and breakfast. Contains one double bed, private shower and toilet. Suitable for two persons. It includes Air conditioning, Refrigerator, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Telephone, Microwave oven, Toaster, Color TV, Mini bar, Modem / data port connection, Ensuite / Private bathroom.
Twin en suite
The room offers two single beds. All guest rooms have fully equipped kitchenettes including kettle, toaster, fridge and microwave, ideal for those visitors to London looking for affordable long stay accommodations. Price breakdown, per room per night inclusive of VAT and breakfast. Contains two single beds, private shower and toilet. Suitable for two persons. It includes Air conditioning, Refrigerator, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Telephone, Microwave oven, Toaster, Color TV, Mini bar, Modem / data port connection, Ensuite / Private bathroom.
Triple en suite
The room offers one double and a single bed, or three single beds. All guest rooms have fully equipped kitchenettes including kettle, toaster, fridge and microwave, ideal for those visitors to London looking for affordable long stay accommodations. It includes Air conditioning, Refrigerator, Kettle, Cable / Satellite TV, Tea and coffee making facilities, Telephone, Microwave oven, Toaster, Color TV, Mini bar, Modem / data port connection, Ensuite / Private bathroom.

Amenities

  • WiFi
General
Concierge
Internet
WiFi

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Hotel Map

51.5014 -0.2121
Area served
London.
Nearby airports
Heathrow International Airport.
Area description
The Hotel is located on the Holland Road in Kensington Olympia, giving hotel guests excellent access to central London, including Hyde Park, Earl's Court Exhibition Centre and Olympia Exhibition Centre, making the hotel an ideal base for both business and leisure travellers to London.

Nearby points of interest

  • Westfield Shopping Centre : 0.6 mi
  • Broadway Shopping Centre : 0.8 mi
  • Hammersmith Apollo: 0.8 mi
  • High Street Kensington: 0.9 mi
  • King's Mall Shopping Centre : 0.9 mi
  • Earls Court Exhibition Centre: 1 mi
  • Kensington Palace: 1.1 mi
  • O2 Shepherds Bush Empire: 1.2 mi
  • Queensway: 1.3 mi
  • Gloucester Road: 1.3 mi
  • Portobello Market: 1.4 mi
  • Notting Hill: 1.4 mi
  • Portobello Road: 1.4 mi
  • Whiteleys Shopping Centre : 1.4 mi
  • Kensington Gardens: 1.4 mi
  • Westfield Shopping Centre : 0.6 mi
  • Broadway Shopping Centre : 0.8 mi
  • Hammersmith Apollo: 0.8 mi
  • High Street Kensington: 0.9 mi
  • King's Mall Shopping Centre : 0.9 mi
  • Earls Court Exhibition Centre: 1 mi
  • Kensington Palace: 1.1 mi
  • O2 Shepherds Bush Empire: 1.2 mi
  • Queensway: 1.3 mi
  • Gloucester Road: 1.3 mi
  • Portobello Market: 1.4 mi
  • Notting Hill: 1.4 mi
  • Portobello Road: 1.4 mi
  • Whiteleys Shopping Centre : 1.4 mi
  • Kensington Gardens: 1.4 mi
  • Baden-Powell House Exhibition: 1.5 mi
  • Albert Memorial : 1.5 mi
  • Royal Albert Hall: 1.5 mi
  • Royal College of Music Archives and Museum of Instruments: 1.5 mi
  • Shepherds Bush: 1.6 mi
  • Natural History Museum: 1.6 mi
  • Imperial College London: 1.6 mi
  • Lancaster Gate: 1.6 mi
  • Stamford Bridge: 1.6 mi
  • Science Museum London: 1.7 mi
  • Polish Institute and Sikorski Museum: 1.7 mi
  • National Art Library: 1.8 mi
  • Victoria and Albert Museum: 1.8 mi
  • Paddington Station: 1.9 mi
  • Harrods: 2.1 mi
  • King's Road: 2.1 mi
  • Knightsbridge: 2.1 mi
  • Royal Institute of British Architects Collections: 2.1 mi
  • Maida Vale: 2.1 mi
  • City of Westminster: 2.2 mi
  • Chelsea: 2.3 mi
  • Showroom Gallery: 2.3 mi
  • Chiswick: 2.3 mi
  • Hyde Park: 2.3 mi
  • Couper Collection: 2.3 mi
  • Cadogan Hall: 2.4 mi
  • Saatchi Gallery: 2.4 mi
  • Marble Arch: 2.4 mi
  • Sloane Square: 2.4 mi
  • Kilburn: 2.5 mi

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (18)

Ratings and reviews for Kensington Suite Hotel

Overall score

2.2 / 5
5.01.0
18 out of 18
Amenities:
1.9
Room cleanliness:
3.3
Hotel staff:
2.4
Room comfort:
2.3
Location:
3.5
Value:
2.4

44% would recommend to a friend.

Sort by:
Review of Kensington Suite Hotel

Reviewer score

5
5.01.0
Halwa
Bradford, UK
Apr 28, 2013

Clean Suite Hotel & Comfy

for those who've made a negative feedback, those people might never experience a suite hotel or expect a luxury service hotel, well! this is not for you! Sweety!.. Our experience as a couple, we like it! & besides, we came to London not to stay only in the room. It's a value for money & this suite hotel is good for "backpackers and holiday getaway". Walking distance to Westfield & bus station. As some people complain first without thinking. Rooms & dining area are small, yes!. but well maintain. Pictures can be deceiving but a review is worth to read & think. ;-D

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Near in the famous area of "Notting Hill" from the movie of Julia Roberts. & Kensington location were Princess Diana used to live, before she got married.A quite area.

Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
ravendragonwing
Alameda, CA
Nov 27, 2011

Not for the large or faint hearted

Extremely small rooms, extremely small shower (you could touch the sides with only moving 1 or 2 inches). No phone (seems to be an on going problem over the last 2 years), no toaster, would only give 1 room key and that key kept the lights on. Could hear every noise anyone else in the hotel made. Bathroom door would not shut. Desk staff didn't seem to care. When I made the reservation, it was free wireless internet was offered, and when I got there it was 2.50 pounds an hour and it was slow. Some pros: good water pressure in the shower, good location (5 min walk to Shepard's Bush Underground station), warm rooms

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Coffee man
Business
Caribbean
Oct 23, 2011

tiny room

They must have put the bed down first and then built the walls around it, with about 4 inches clearance between the bed and the walls. No room to put down two suitcases, let alone take anything out of them. The shower stall was too small to bend over in. The hotel description mentions kitchenettes in the rooms, but all I got was two plates, a cup and some silverware in a tiny nightstand. Internet available at the extortionary price of two pounds per hour. Ten pounds to store a suitcase after checkout.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Bethanyanne03
USA
Sep 14, 2011

BAD!!!

We booked this hotel because it looked so nice and had a nice location. When we got there it wasnt in the best area and the room we had was the SMALLEST thing ever!! We hardly had room to move let alone our luggage. There was seriously about a foot around the bed to move and one side of the bed was blocked by a dresser. I would NOT recommend to anyone!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Bethanyanne03
USA
Sep 14, 2011

BAD!!!

We booked this hotel because it looked so nice and had a nice location. When we got there it wasnt in the best area and the room we had was the SMALLEST thing ever!! We hardly had room to move let alone our luggage. There was seriously about a foot around the bed to move and one side of the bed was blocked by a dresser. I would NOT recommend to anyone!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Anonymous
Japan
Aug 31, 2010

Do not stay here!

The hotel is located about 5 minutes' walk from Shepherd's Bush tube station, which is the only good bit about this hotel. The main reason for me to stay in London was to visit my friends and art galleries and shopping as I used to live in UK. I also wanted to cook for myself as I love cooking, and thought this hotel would be fine when I booked as there was a kitchenett. However, I got a big shock on the first day I arrived for the following reasons;- I got Room No.28 (double room). *No table and chairs in the room - with a kitchenett in the room, surely providing them is a basic needs!(There wasn't a desk, either.)Apparently there are no rooms with a table and chairs in the hotel. *One kitchenett door was missing - receptionist told me that it has been removed! *In the kitchenett, there were only a kettle, microwave with a grill, 2 sets of cups & saucers, plates & cutlery(they were inside the microwave!), fridge, nothing-else. More plates,soup bowls and cutting knife would have been helpeful. The light couldn't be switched on if the microwave or kettle was in use as there was only one plug. *No chest of drawers or wardrobe, just a hangig rail without doors - I have never stayed in a B&B without a chest or wardrobe! I don't think anyone would like to live out of suitcases when staying in a hotel! *Extremely noisy room through the night as the room was facing a very busy road - I have requested a quiet room! *Telephone was not working. *No stopper for the washbasin - The stopper has been removed as guests may flood the bathroom, according to the receptionist! I wanted to wash my small clothes, but had to do it in the kitchenett sink. *One of the shower doors were very difficult to open and close as it was very stiff. The outside of the doors rims were very filthy. *No internet connection in the room - Only around the reception area! No table here, either! As I couldn't sleep well because of the traffic noise, and thought I would go mad staying in the same room any longer, I asked to change the room about midday next day, but was told that I was too late for that day and should come back the following morning before 9 a.m. as the receptionist(deputy hotel manager) didn't know whether or not he could give me a different room then as the booking changes every day! Then about 2 p.m., just before I was going out to see a friend, I was told by one of the cleaners that I could have a look at Room No. 24 (twin room). The key didn't work at the beginning, but the room was quiet facing a garden, no apparent sign of anything broken (still no table and chairs, chest and wardrobe, just a shelf (the width of the top and sides didn't match) and a hanging rail, so I took the room. No one helped me to move my belongings (I had 2 suitcases and 2 bags) even though there were stairs, until just befefor I finished. The other cleaner offered me a help. Then afterwards I noticed that even though the beds were single, the blankets (very thick and awful colour) and bedcovers were double size and folded. As the result the the blankets were very heavy and too hot for summer, and the awful colour of the blankets were shown as they have folded the bedcover as well! It seemed the hotel has cut all the possible expenses to maximise their profit and they didn't provide the most basic furniture for the guests! I think this is the worst B&B I have stayed in UK even with this charge. I have to point out one more thing, one of the guests in the basement was saying that there were no windows in his room! Maybe, I was touch luckier than him. Poor guy.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Shopping tip: Not Applicable

Kensington High Street is full of shops and supermarkets (Waitrose, Tesco and Marks & Spencers)and it is a short bus (No.49) ride if you are around Holland Road area.

Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Ari O.
New York, NY
Aug 19, 2010

A disappointment

The hotel is in an area that you don't really want to be walking in alone at night with valuables in. It is in the outskirts of Kensington, which is a nice area itself, but the hotel's location is less than ideal. The room itself was dirty -- the drain in the sink was clogged and when water ran, hair and dirt particles would rise. The hotel staff tok their time fixing this but eventuall got it done. There was a hole in the ceiling, and the walls hadn't been completely painted. The shower doors would not close, and the hotel staff refused to look into fixing the situation. The rooms were tiny and the bathrooms even smaller. The breakfast buffet, a main reason why we booked at this hotel, was also a big disappointment. The milk for the cereal was warm, and the food selection was small and very poor. The fire alarm kept going off while we were eating, and the staff just kept finding different excuses for it (the toaster, someone taking a shower, etc.). The hotel was near a train station, but it involved transfering which was less than ideal, especially with all of the bags, etc. upon moving in and checking out. Inside of the hotel, the elevators were fast but incredibly small, but to get to our room, we had to climb a staircase in addition to taking the elevator, which was less than ideal. The hotel offered wifi which was good, but it was primarily only offered in the lobby which is very small, or on these stairs outside of our room. I stayed at this hotel for 3 nights and I would definitely not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Money-saving tip: Not Applicable

Buy day passes or multiple day travel passes -- it will save you time and money!

Review of Kensington Suite Hotel

Reviewer score

1
5.01.0
Ari O.
New York, NY
Aug 19, 2010

A disappointment

The hotel is in an area that you don't really want to be walking in alone at night with valuables in. It is in the outskirts of Kensington, which is a nice area itself, but the hotel's location is less than ideal. The room itself was dirty -- the drain in the sink was clogged and when water ran, hair and dirt particles would rise. The hotel staff tok their time fixing this but eventuall got it done. There was a hole in the ceiling, and the walls hadn't been completely painted. The shower doors would not close, and the hotel staff refused to look into fixing the situation. The rooms were tiny and the bathrooms even smaller. The breakfast buffet, a main reason why we booked at this hotel, was also a big disappointment. The milk for the cereal was warm, and the food selection was small and very poor. The fire alarm kept going off while we were eating, and the staff just kept finding different excuses for it (the toaster, someone taking a shower, etc.). The hotel was near a train station, but it involved transfering which was less than ideal, especially with all of the bags, etc. upon moving in and checking out. Inside of the hotel, the elevators were fast but incredibly small, but to get to our room, we had to climb a staircase in addition to taking the elevator, which was less than ideal. The hotel offered wifi which was good, but it was primarily only offered in the lobby which is very small, or on these stairs outside of our room. I stayed at this hotel for 3 nights and I would definitely not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Money-saving tip: Not Applicable

Buy day passes or multiple day travel passes -- it will save you time and money!

Review of Kensington Suite Hotel

Reviewer score

4
5.01.0
Stonestraveler
Chicago, IL
Jul 10, 2010

Bathroom is the only complaint

Rooms were clean and pretty quiet (could only hear water running in other rooms - ex. people taking showers). The bathroom was so small that I had to squeeze between the toilet and wall to close the door and step into the shower in order to open it. Also, the sliding shower door was stuck and hard to open/close.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of Kensington Suite Hotel

Reviewer score

4
5.01.0
Stonestraveler
Chicago, IL
Jul 10, 2010

Bathroom is the only complaint

Rooms were clean and pretty quiet (could only hear water running in other rooms - ex. people taking showers). The bathroom was so small that I had to squeeze between the toilet and wall to close the door and step into the shower in order to open it. Also, the sliding shower door was stuck and hard to open/close.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
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