$134 Avg/night
Rate based on Check-in: Jan 11, 2015 Check-out: Jan 12, 2015

Hotel Indigo LONDON - PADDINGTON

4 stars
12 to 20 London Street,Paddington, London, W2 1HL
Hotel Overview
Reviewer score
4.4
out of 5
13 reviews
Mixed feeling

The hotel staff was polite but Im not too thrilled with the experience. On the first night the... See full review

  • Abcd122348383
  • Nov 5, 2014
Want to come back!

Hotel staff was very kind and attentive, giving the good advise on trip. The room was very... See full review

  • baru
  • Apr 5, 2013
Upon entering Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station.

Recommendations for you

Customers who viewed Hotel Indigo LONDON - PADDINGTON also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.5 out of 5

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Dining
Coffee maker in room
Lounge
Room service
Services
Maid service
Concierge desk
Porters
FAX
Internet
High-speed internet
Accessibility
Accessible facilities
Room
Satellite TV
Cordless phone
Phone with speaker
Desk with lamp
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
In room movies
Temperature control
Computer in Room

Nearby points of interest

  • Paddington Station: 0.3 mi
  • Lancaster Gate: 0.3 mi
  • City of Westminster: 0.5 mi
  • Hyde Park: 0.6 mi
  • Showroom Gallery: 0.6 mi
  • Queensway: 0.6 mi
  • Kensington Gardens: 0.6 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Marble Arch: 0.6 mi
  • Baker Street: 0.9 mi
  • Albert Memorial : 0.9 mi
  • Sherlock Holmes Museum: 0.9 mi
  • Selfridges: 0.9 mi
  • Kensington Palace: 0.9 mi
  • Polish Institute and Sikorski Museum: 0.9 mi
  • Paddington Station: 0.3 mi
  • Lancaster Gate: 0.3 mi
  • City of Westminster: 0.5 mi
  • Hyde Park: 0.6 mi
  • Showroom Gallery: 0.6 mi
  • Queensway: 0.6 mi
  • Kensington Gardens: 0.6 mi
  • Whiteleys Shopping Centre : 0.6 mi
  • Marble Arch: 0.6 mi
  • Baker Street: 0.9 mi
  • Albert Memorial : 0.9 mi
  • Sherlock Holmes Museum: 0.9 mi
  • Selfridges: 0.9 mi
  • Kensington Palace: 0.9 mi
  • Polish Institute and Sikorski Museum: 0.9 mi
  • Lords Cricket Ground: 0.9 mi
  • London Business School: 1 mi
  • Park Lane: 1 mi
  • Royal Albert Hall: 1 mi
  • Wallace Collection: 1 mi
  • Madame Tussauds: 1 mi
  • Bond Street London: 1.1 mi
  • Royal College of Music Archives and Museum of Instruments: 1.1 mi
  • Royal Academy of Music: 1.1 mi
  • Harrods: 1.2 mi
  • Knightsbridge: 1.2 mi
  • Imperial College London: 1.2 mi
  • High Street Kensington: 1.2 mi
  • Notting Hill: 1.2 mi
  • Maida Vale: 1.2 mi
  • Handel House Museum: 1.2 mi
  • Science Museum London: 1.2 mi
  • Hyde Park Corner: 1.3 mi
  • Oxford Street: 1.3 mi
  • Victoria and Albert Museum: 1.3 mi
  • National Art Library: 1.3 mi
  • Red Mansion Foundation: 1.3 mi
  • Wellington Arch: 1.3 mi
  • Natural History Museum: 1.3 mi
  • University of Westminster: 1.4 mi
  • Baden-Powell House Exhibition: 1.4 mi
  • Oxford Circus: 1.4 mi
  • Regent's College: 1.4 mi
  • Photographers Gallery: 1.4 mi
  • Gloucester Road: 1.4 mi

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Hotel Indigo LONDON - PADDINGTON

Overall score

4.4 / 5
5.01.0
13 out of 13
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.5
Room comfort:
4.2
Location:
4.5
Value:
4.4

100% would recommend to a friend.

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

4
5.01.0
Abcd122348383
Business
Fremont, ca
Nov 5, 2014

Mixed feeling

The hotel staff was polite but Im not too thrilled with the experience. On the first night the heating didnt work, bath was clogged and the the blind wouldnt fold. To the staff's credit, they fixed everything the next day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

Good breakfast at a reasonable price

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

5
5.01.0
baru
Business
Brooklyn, New York
Apr 5, 2013

Want to come back!

Hotel staff was very kind and attentive, giving the good advise on trip. The room was very comfortable. If you travel with someone, you may feel a little small, but I traveled myself and loved the room which was very clean with a nice décor. Even though I had a bad luck on the first day in London, I want to come back again to stay there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

4
5.01.0
Frequent Business in PHL
Business
Boston, MA, USA
Dec 11, 2012

Perfect

This hotel has everything going for it: location, facilities (includes a small gym), peace and quiet, functioning wireless, decent-sized rooms for London, and above all a courteous and helpful staff. It's now my go-to hotel when on business in London

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

5
5.01.0
Timike
Business
Mil,WI
Oct 23, 2012

Great Location

Best hotel in the neighborhood. Handy to tubes & trains. Friendly staff. Rain shower you don't want to leave in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

All nearby eateries are great.

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

5
5.01.0
Spacetraveler
Business
Manhattan, New York, NY, USA
Jul 29, 2012

The Best

This is my second visit to this hotel. I wouldl not stay anywhere else. The staff go way above and beyond the call of duty in every way to render exceptional and personal service. One porter offered to roll my two suitcases to the Heathrow Express for me, as one also did last year. I was really impressed. He asked for nothing in return. Upon check in, the hotel asked for a hold on one of my credit cards, as most hotels do. I put the hold on a a debit card without thinking. When I told the desk clerk that the hold was really crunching into my spending money and therefore could I switch it to another, he apologized and said the hold could not be released until I checked out. However, when I checked my statement online, the hold had mysteriously been released after barely three days. My entire stay was one week. I think the clerk understood my dilemma and got someone in authority to pull some strings. This shows honesty, trust and respect for the guests. This hotel is definitely my home away from home when in London.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

4
5.01.0
Greenboots
Business
Near St Andrews
Feb 24, 2012

Short break

Hotel is ideal for Paddington station and accessing the city. Hotel was very nice. Not cheap but then this is London. Rooms are very clean and tidy and nice showers. The rooms are small but just big enough. Ideal for short stays but would be cramped if you had a lot of luggage. Would stay here again if in London.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Markus coffee shop/cafe just 5 mins away on Connaught street. Excellent for coffee lovers.

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

5
5.01.0
Spacetraveler
Business
New York City
Jul 30, 2011

Fantastic

It far outweighed my expectations. They let me print my boarding pass from my own flash drive. I have never heard of that service before. This is just one example of how the entire staff went out of their way to make things easy. I will give another example that blew my mind. I had two rather heavy suitcases to roll the short distance to Paddington Station and the Heathrow Express. The bell hop offered to roll them right to the Heathrow Express. I felt rather funny about this and told him I no longer had any pounds for a tip. He said that didn't matter. Not only did he roll my suitcases to the Express, but he even entered the car and put them in the luggage compartment for me. Please see that the hotel staff sees my review

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

If you want to buy any underground tickets, don't do it at the Paddington Underground. Walk a few extra minutes to Lancaster Gate. There are hardly any lines there. Also, Lancaster Gate has two service windows. Paddington only has one.

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

5
5.01.0
Anonymous
Business
riyadh saudi arabia
Mar 12, 2011

indigo review

comfortable quiet modern double room - attractive stylish and walkable distance from the tube and main line train station in an attractive neighbourhood- good service and food on the premises. This was by far one of the better experiences ever in London.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Get an oyster card in the tube for multiple trips- saves purchasing a ticket for each ride - can be used on future trips and recharged with each visit to London

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

4
5.01.0
Mrs. Campbell
Business
Maryland
Oct 27, 2010

One Night in London

We stayed at this hotel for the first night of our honeymoon. The location was great for us, a few minutes walk to Hyde Park or a short cab ride to basically anywhere we wanted to go. Reception had no problem with us dropping our bags off early that morning and even offered to hold them for us after we checked out the next day if we needed them to. The room was really beautifully decorated and super clean!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Indigo LONDON - PADDINGTON

Reviewer score

3
5.01.0
Teatime Tartlet
Business
Philadelphia, PA
Sep 26, 2010

Mind your head on the 4th floor!

Hotel Indigo was very easy to find; very convenient to Paddington Station. We traveled via Heathrow Express from the Airport and didn't have to get a cab or other transportation to get to the hotel as it is just a block or so. We stayed for 3 days and didn't spend much time in the hotel room as there was so much to see in London! I highly recommend using the hop-on, hop-off bus tour with a live guide to get around the city. They go just about everywhere, your ticket is good all day, and it ends up much cheaper than using taxis and the Underground if you are going to multiple sites. Regarding the hotel room, it was spotless but completely cramped with too much furniture (huge armoire, chaise lounge, chair, desk with chair,small bed,2 night tables). There was barely room for us or to open 1 suitcase and we had 2. The bed was small (smaller than an American double bed)and not very soft. The ceiling over 1 side of the bed was sloped (our room was on the 4th floor) so every morning one of us would whack our heads on the slope. If you are taller than 5'1", request a room on a different floor. It was like sleeping on a submarine! There is a trick to getting the lights to work... you have to slip your room card in a thing-y on the wall. And lastly, the room was not as pictured online. There was no fabulous wall mural behind the bed so I was a bit disappointed about that. Otherwise, the room decor was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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