$126 Avg/night
Rate based on Check-in: Sep 6, 2015 Check-out: Sep 7, 2015

Holiday Inn LONDON - KENSINGTON FORUM

4 stars
View map of 97 Cromwell Road, LONDON, London, SW7 4DN

Hotel Overview

Ratings and reviews for Holiday Inn LONDON - KENSINGTON FORUM

Overall score

4 / 5
5.01.0
58 out of 58
Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Couples
Hollywoood, Florida
Sep 15, 2009

First Time in London

The location is very good. The Underground is close, as are resturants, grocery stores and nice neighborhoods. The Concerige was very helpful. Rooms were small even though I booked an larger room. They did upgrade me to a Suite for only 75 quid for the 4 nights. This room was fine. Ask them about this, it was worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Couples
Green Bay, WI
Aug 15, 2010

Only OK

We only stayed at this location for one night of our two week trip, but it was the least favored of all our places. The TV and refrigerator were both broke, but the staff was timely and friendly with repairs. Our room was located next to the tube and was very noisy until the tube shut down, then we had noisy people at three in the morning. Friends we were with stayed at this hotel for a week and did not have a similar experience. Perhaps it was because of our one night stay. Location was great, but I preferred the flat we rented three blocks away earlier in the week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Couples

Entertainment tip: Not Applicable

Grab the tube to Picadilly Circle and see Les Miz at the Queen's Theater. Best production of it I have seen. Note that there are no plays on Sunday evening.

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
green bean
Couples
baltimore
Aug 9, 2009

the staff was friendly and very helpful

london,England. I never been to London This was an excellent trip

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

mall

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Business
Washington, DC
Jun 4, 2011

Nice place, too many extra charges

I spent a few days in London for work meetings and wanted to be somewhere centrally located and comfortable. The location is ideal - on both the District and Circle Tube lines, plus the Piccadilly Line which will take you to most major sights and the airport. The room was clean, spacious (especially for London), and comfortable, and the staff was friendly and helpful. However, there were a number of charges that were not disclosed in the hotel materials, including a 2 plus pound surcharge per minute for toll free calls and a 55 pence per minute charge for local calls. The internet cost 5 pounds for an hour, and the breakfast was about twenty dollars. This prevents me from rating the place more highly, particularly for business travel which requires internet and phone use. As well the published phone number was never answered (as my relatives found out when trying to reach me). All and all a nice place, but you can probably find something comparable that is "friendlier" on the comms side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Waitrose and Tesco Express grocery stores are nearby and the rooms have small fridges so you can buy water and even food there much more cheaply than at the hotel or in tourist kiosks. As well, take the train to the airport - you'll get there in less than 45 minutes and it's a straight shot for the equivalent of 8 dollars one way.

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Family
Tampa, Florida
Jun 15, 2009

Holiday Inn London Kensington Forum

Great location - able to walk to three museums, a grocery store and several restaurants, and the underground. Hotel staff pleasant and helpful. Room small but clean

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Shopping tip: Short walk from hotel

Grocery store nearby to buy snacks for a quick breakfast or sandwich for early am or evening snack

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Retired Reg
Couples
Saratoga , California
Mar 29, 2010

Modern, American, but a mixed blessing

Wanted something close to Picadilly line-which we took to Heathrow. That was great. Large 20+story hotel. Close in in Kensington a plus, but at a price. Waited 8 minutes for elevator, walked down on surgically repaired knee. Room not cleaned after first night, had to request twice and wait an hour. Temperature control worked fine. Found wonderful restaurant across the street: Bellavista Restaurant at 132 Cromwell was outstanding for dinner. Desk staff was very helpful, friendly, as was the outside concierge. Rooms small, but very clean, everything worked, and whole floor was NON SMOKING, which we really appreciated.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

Across the street, the Bellavista restaurant at 132 Cromwell had outstanding food at modest prices, and was open by 5:30 pm--a rarity for England.

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

2
5.01.0
Anonymous
Couples
Augusta, Maine
Oct 30, 2009

The grand $250 disappointment

The location was good to get to the tube. [...] I travel the world and would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Couples

Money-saving tip: Not Applicable

Pick another hotel

Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

2
5.01.0
BertJ
Couples
San Francisco
Sep 7, 2009

Good location Kensington Forum

No electrical outlets near the head of the bed. Made it very difficult to use cpap machine necessary for sleeping. No instructions how to turn on TV or keep the electricity on in the room. Huge stains on the carpeting. It looked like a pet had been kept there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Couples

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