$145 Avg/night
Rate based on Check-in: Nov 16, 2014 Check-out: Nov 17, 2014

Holiday Inn LONDON - KENSINGTON FORUM

4 stars
97 Cromwell Road, LONDON, London, SW7 4DN
Hotel Overview
Reviewer score
4.0
out of 5
54 reviews
Excellent time and stay

They hotel was very nice, clean, and staff was very nice. I would stay at this hotel again. See full review

  • Traveling Man NES
  • Jun 26, 2013
Great London Stay

Wonderful. The room was always spotless when we got back from our day in the city. The restaurant... See full review

  • Diane tennis player runne
  • Jun 25, 2013
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel's close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee.

Hotel Map

51.4948 -0.1854
Nearby airports
London Gatwick North and South Terminal, (LGW), 30.00, KM, NW; London Heathrow Airport All Terminals, (LHR), 14.00, KM, E; Stansted Airport, (STN), 42.00, KM, SW;
Area description
Downtown, downtown

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Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 3.8 out of 5

Amenities

General
Executive level
Ice machine
Activities
Children's activities
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Airline desk
In-Room Safe
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Bath tub

Nearby points of interest

  • Gloucester Road: 0.1 mi
  • Baden-Powell House Exhibition: 0.3 mi
  • Natural History Museum: 0.4 mi
  • Imperial College London: 0.5 mi
  • Royal College of Music Archives and Museum of Instruments: 0.5 mi
  • Science Museum London: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Royal Albert Hall: 0.6 mi
  • National Art Library: 0.6 mi
  • Victoria and Albert Museum: 0.6 mi
  • Albert Memorial : 0.6 mi
  • Kensington Palace: 0.6 mi
  • Polish Institute and Sikorski Museum: 0.7 mi
  • King's Road: 0.9 mi
  • Gloucester Road: 0.1 mi
  • Baden-Powell House Exhibition: 0.3 mi
  • Natural History Museum: 0.4 mi
  • Imperial College London: 0.5 mi
  • Royal College of Music Archives and Museum of Instruments: 0.5 mi
  • Science Museum London: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Royal Albert Hall: 0.6 mi
  • National Art Library: 0.6 mi
  • Victoria and Albert Museum: 0.6 mi
  • Albert Memorial : 0.6 mi
  • Kensington Palace: 0.6 mi
  • Polish Institute and Sikorski Museum: 0.7 mi
  • King's Road: 0.9 mi
  • Royal Institute of British Architects Collections: 0.9 mi
  • Kensington Gardens: 0.9 mi
  • Stamford Bridge: 0.9 mi
  • Harrods: 1 mi
  • Knightsbridge: 1 mi
  • Chelsea: 1 mi
  • Saatchi Gallery: 1.2 mi
  • Couper Collection: 1.2 mi
  • Lancaster Gate: 1.2 mi
  • Cadogan Hall: 1.2 mi
  • Sloane Square: 1.2 mi
  • Queensway: 1.3 mi
  • Royal Hospital Chelsea Museum: 1.3 mi
  • Whiteleys Shopping Centre : 1.4 mi
  • City of Westminster: 1.5 mi
  • Hyde Park Corner: 1.5 mi
  • Wellington Arch: 1.6 mi
  • Hyde Park: 1.6 mi
  • Paddington Station: 1.6 mi
  • Park Lane: 1.6 mi
  • Broadway Shopping Centre : 1.7 mi
  • Marble Arch: 1.7 mi
  • Victoria Place Shopping Centre : 1.7 mi
  • St. Ann's Shopping Centre : 1.7 mi
  • Royal Mews: 1.8 mi
  • Victoria station: 1.8 mi
  • Westfield Shopping Centre : 1.8 mi
  • Notting Hill: 1.9 mi
  • Victoria Palace Theatre: 1.9 mi
  • King's Mall Shopping Centre : 1.9 mi

Dining

Forum Room Restaurant
This restaurant is bright, airy and spacious which can take large group of people. It is modern looking with two buffets and a small bar, where you can relax while having morning beverages, Continental or full English breakfast. It provides lunches for me

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (54)

Ratings and reviews for Holiday Inn LONDON - KENSINGTON FORUM

Overall score

4 / 5
5.01.0
54 out of 54
Amenities:
3.7
Room cleanliness:
4.5
Hotel staff:
4.2
Room comfort:
4
Location:
4.6
Value:
3.9

85% would recommend to a friend.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Travelpenguin
Business
Washington DC
Aug 20, 2011

Recently renovated

We stayed for four nights in early August 2011. It was obvious that the interior has recently been updated, fresh carpet, paint, new furniture. It was nice and comfortable. The airconditioning worked well. The bath was freshly updated. It is only a five minute walk to the Glouster Road tube station and about a fifteen minute walk to the Victoria and Albert museum. I'd go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
buffalo , ny
Jun 3, 2010

great location... good price

Experience with hotel was absolutely fine. Room was plenty big enough. Room service timely. Cleaning very good. Previous traveler had complained about step down out of tub,...but had no problem with that. When traveling little things like that can be expected. Bathroom very clean and well stocked. Overall had a very good experience with this hotel. Would definetely stay here again. One big plus.......quiet rooms... did not hear anything..:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Many small quaint restaurants in the area. Plus 3 markets with in a quarter of a mile. One is open all night I believe.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Ralph/Cary
Business
Sacramento, CA
Jan 1, 2011

Our non-trip

Actually, we never made it as our flight was repeatedly canceled into Heathrow due to snow! However, we have stayed at this hotel 3 times before and found it clean and well run. However, the hotel rooms are not as spacious as those in the U.S.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Waitrose market right around the corner to pick up stuff for your room.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Travelin Steve
Business
North Carolina
May 16, 2010

A diamond in the rough

Overall it was great but there were problems...with the room. The room was a bit shabby. Wallpaper was peeling. Some lights didn't work and although reported, they were not fixed. Heater-air conditioner didn't work well either. The heat was unbearable. Staff night manager was helpful and tried her best. Housekeeping and maintenance didn't respond to our/her pleas until she tried a number of times. We were offered a free breakfast on the last day since we had to stay up late waiting for the repairs which came...but during the night the heat went up again. They're trying hard but it needs work. Concierge was great plus night manager but overall maintenance wasn't good enough for our expectations..which were reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Take a taxi to Paddington and the catch the Heathrow Express rather than a taxi all the way to Heathrow which was more expensive and had the risk of being trapped in London traffic.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
LONDON
May 14, 2011

NICE HOTEL GOOD SERVICE BED UNCOMFORTABL

TOOK TOURS

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
MN, USA
Sep 29, 2009

Great location!

I was in London for about a week as a tourist. I really liked the Holiday Inn London Kensington Forum. It's billed as a four star hotel, but is probably really a 3 1/2 star hotel, so it's less expensive than most of the other 4 star hotels. I had a room with 2 single beds. It was small, but obviously renovated recently and very nice. Very clean, small but very nice bathroom. I was on the 16th floor, which was very quiet. The elevators are wonderfully fast. The best thing about the hotel is its location, in Kensington, near a number of museums, and only 1 block from the Gloucester Road tube station, so very convenient for getting to many other tourist attractions. The staff was friendly, especially the young woman at the registration desk when I arrived. The only thing about the room that was less than satisfactory was the mini-refrigerator, which didn't keep my food quite as cold as I would have liked. I contacted housekeeping, but they either didn't check on it (I was out of the room most of the time) or weren't able to adjust the temperature any lower. My food didn't spoil though, so it all worked out just fine. I would definitely stay at this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

The Gloucester Road tube station is only one block away from the hotel. It's a great station with connections to the Piccadilly, Circle, and District underground lines. These lines will take you to almost all the major tourist sites. The tube station is in the same building as a Waitrose supermarket and a Boots pharmacy. All very convenient. Buy some food at the Waitrose and store it in the mini-refrigerator in the hotel room to save money on eating out.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Samir A. K
Business
Riyadh Saudi Arabia
Sep 15, 2011

Met my expectation

I arrived London sept 11, 2011 flying from Portland, Oregon to Chicago. Staying at the holiday inn forum based reading several hotels reviews and checking for rates. The holiday inn forum just met my expectation with regard to the convience of its location to the Gloucster subway station and tesco supermarket and sevral restaurants, fast food restaurants, cafe's including star bucks coffee where you can obtain a UK starbucks user name and pass word for 5 pounds = $8 to use free wifi in any starbucks in london. Still much cheaper then hotel rate. Nothing is free in London. Forget holiday inn hotels in the u.s when it comes to free wifi Or prices. Tow weeks before I was in holiday inn Redding California stayed in a much larger executive room with 2 queen size beds that takes 3 people for the rate of less than $140/night comparing $500/night in London inclusive tax and breakfast All in all the quality of services, breakfast, cleanliness was fair. Windows were double glazed and isolated the out side noise. But the wall between the rooms not the same. Also the hall way carpet is wary and should be changed. The hotel concierge was helpful in directions and arranging a shuttle to the airport. It's half the price of a taxi and more convenient than the underground with all your luggage. But for theater tickets got cheaper ones from theater tickets in Piccadilly ticket shops or online or even walking to the theater itself like I did for the phantom of the opera

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

The mousetrap a play - whodunit An Agatha Christi story This has been showing in the same theater ST Martin's on west st WC2 for 52 years making it the longest in history of theaters Also don't miss mamma mia if you like ABBA songs

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
North Palm Beach, FL.
Jun 25, 2009

Terrific venue

convenient South Kensington location to great shopping, Harrod's, Royal Albert Hall, Science museum. hotel personnel were very helpful and pleasant would recoomend to anyone traveling to London

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Restaurant named Ollin's withi short walk of hotel.Great service, tremendous staff

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Student Saver
Business
Boston, MA
Apr 22, 2009

Good room, good service, a little pricey

I was only there for one night, and a short one at that, but my stay was very good. I had a late check-in which wasn't a problem at all, I just called ahead and let them know. And when I checked out the next morning I was able to leave me luggage at the hotel for the day while I walked the city. Very accommodating staff; great experience!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Long walk from hotel

Starting at the Holiday Inn in Kensington you can do one long walk (around 6 hours without stopping) all the way through London seeing every site! It's a great beginning location to explore the city!

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
Boulder, CO
Jun 9, 2009

Mostly good

The hotel gives the impression it may be going a bit downhill. While everything was adequate, nothing really stood out as being great. On checkout, staff asked if we had a chance to try the exercise room (we had), and commented that they just put in all new machines the previous week (early June, 2009). I found this peculiar, as one of the stationary bikes was out of order already. The internet connection in our first room did not work, so they gave us the option to change rooms. A very helpful man at the front desk noticed the room next door to ours was open, and let me try the connection there before moving our luggage over. You will pay 15 pounds per day or 75 for a week of internet connection. This was a surprise to me, having had free wireless in our previous London hotel. The location is great, a block west of Gloucester Road tube station, on the Circle, District and Picadilly lines, so it's an easy trip to Westminster, SoHo, or just about any of the tourist destinations. We were on the 4th floor, and did experience some vehicle noise from the street and music, possibly from within the hotel, because I didn't notice any dance clubs on the street outside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

La Liaison, on the way to the tube station, has wonderful and reasonable breakfast and lunch fare. They have a loyal clientele, including local businessmen, flight crews on layovers, construction crews, taxi drivers, and us, just about every day we were there. You can get a proper English breakfast, or scrambled eggs, cheese and tomato on a baguette. Yum!

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