$111 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

Holiday Inn LONDON - KENSINGTON FORUM

4 stars
View map of 97 Cromwell Road, LONDON, London, SW7 4DN

Hotel Overview

Ratings and reviews for Holiday Inn LONDON - KENSINGTON FORUM

Overall score

4 / 5
5.01.0
60 out of 60
Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Retired Reg
Business
Saratoga , California
Mar 29, 2010

Modern, American, but a mixed blessing

Wanted something close to Picadilly line-which we took to Heathrow. That was great. Large 20+story hotel. Close in in Kensington a plus, but at a price. Waited 8 minutes for elevator, walked down on surgically repaired knee. Room not cleaned after first night, had to request twice and wait an hour. Temperature control worked fine. Found wonderful restaurant across the street: Bellavista Restaurant at 132 Cromwell was outstanding for dinner. Desk staff was very helpful, friendly, as was the outside concierge. Rooms small, but very clean, everything worked, and whole floor was NON SMOKING, which we really appreciated.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Across the street, the Bellavista restaurant at 132 Cromwell had outstanding food at modest prices, and was open by 5:30 pm--a rarity for England.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
Toledo, Ohio
Jan 7, 2010

Great hotel.

This is a very nice hotel, with nice rooms and a nice pub, about 3 minutes from a Tube stop. The staff was very nice, and the concierge guys were great (particularly Gladstone). The only fault was that there was no free WiFi, but there are free WiFi hotspots in nearby cafes, and in various other spots around London.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

5
5.01.0
Anonymous
Business
Pomona, NY
Jan 2, 2010

Unbeatable location for the price.

The hotel is located only one block from the Goucester Street metro station, in a quiet neighborhood. Near the station are small shops, a Starbucks and a grocery where one can get fruits, juice and snacks. The hotel provides a small cooler. Breakfast, if not included in the package, costs 12 pounds per person. Coffee in the lobby costs $3.50 a cup. Most tourists have their breakfast outside, and there are many places where one can get a full English breakfast (egg, sausage, bacon, mushroom, baked bean, toast and coffee) for five pounds. The only thing we did not like about the hotel is their high price of internet access. It costs 15 pounds per day. Across the street on Cromwell Road is an internet cafe, which charges 1.80 pounds per hour. Near Leicester Square the cost is only one pound per hour. The hotel is within walking distance to Harrod's and to several museums, including the Vistoria and Albert Museum and the Science Museum. The hotel staff are friendly and helpful. We had a wonderful stay and I recommend it to any family.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Victoria and Albert Museum, the Museum of Natural History, and the Science Museum are only 10 minutes away by walking. Harrod's is 20 minutes away.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

2
5.01.0
Anonymous
Business
Augusta, Maine
Oct 30, 2009

The grand $250 disappointment

The location was good to get to the tube. [...] I travel the world and would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Money-saving tip: Not Applicable

Pick another hotel

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
MN, USA
Sep 29, 2009

Great location!

I was in London for about a week as a tourist. I really liked the Holiday Inn London Kensington Forum. It's billed as a four star hotel, but is probably really a 3 1/2 star hotel, so it's less expensive than most of the other 4 star hotels. I had a room with 2 single beds. It was small, but obviously renovated recently and very nice. Very clean, small but very nice bathroom. I was on the 16th floor, which was very quiet. The elevators are wonderfully fast. The best thing about the hotel is its location, in Kensington, near a number of museums, and only 1 block from the Gloucester Road tube station, so very convenient for getting to many other tourist attractions. The staff was friendly, especially the young woman at the registration desk when I arrived. The only thing about the room that was less than satisfactory was the mini-refrigerator, which didn't keep my food quite as cold as I would have liked. I contacted housekeeping, but they either didn't check on it (I was out of the room most of the time) or weren't able to adjust the temperature any lower. My food didn't spoil though, so it all worked out just fine. I would definitely stay at this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

The Gloucester Road tube station is only one block away from the hotel. It's a great station with connections to the Piccadilly, Circle, and District underground lines. These lines will take you to almost all the major tourist sites. The tube station is in the same building as a Waitrose supermarket and a Boots pharmacy. All very convenient. Buy some food at the Waitrose and store it in the mini-refrigerator in the hotel room to save money on eating out.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Business
Hollywoood, Florida
Sep 15, 2009

First Time in London

The location is very good. The Underground is close, as are resturants, grocery stores and nice neighborhoods. The Concerige was very helpful. Rooms were small even though I booked an larger room. They did upgrade me to a Suite for only 75 quid for the 4 nights. This room was fine. Ask them about this, it was worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

2
5.01.0
BertJ
Business
San Francisco
Sep 7, 2009

Good location Kensington Forum

No electrical outlets near the head of the bed. Made it very difficult to use cpap machine necessary for sleeping. No instructions how to turn on TV or keep the electricity on in the room. Huge stains on the carpeting. It looked like a pet had been kept there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
green bean
Business
baltimore
Aug 9, 2009

the staff was friendly and very helpful

london,England. I never been to London This was an excellent trip

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

mall

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

5
5.01.0
Anonymous
Business
Miami, Fl.
Jul 15, 2009

Great experience

Stayed for two weeks. The hotel is at perfect location for access to the London Underground. Used the Picadilly Line tube from and to Heathrow. Within walking distance of several 24 hour supermarkets. Nearby are: three museums, lots of restaurant and several parks. The hotel room had great A/C, and a very comfortable bed. The room was kept clean on a daily basis. Overall, this is a perfect location for a vist to a great city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
Orlando, FL
Jul 6, 2009

Great location

I would highly recommend the Holiday Inn London Kensington Forum. Though the room was quite small and rather spartan, it was perfect for our purposes. It was air-conditioned, which was indispensable for the hottest days in London in three years. It is only a block from the Gloucester Road tube station and easy walking distance to several museums and the Royal Albert Hall. Best of all, it is located next to a mini-mall with several restaurants, a grocery store and a pharmacy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Hotel is located next to a mini-mall with a full-service grocery store. We saved a lot of money by buying breakfast and snack items and keeping them in the free mini-fridge in our room.

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