Holiday Inn LONDON - KENSINGTON FORUM

4 stars
View map of 97 Cromwell Road, LONDON, London, SW7 4DN

Hotel Overview

4/5

Overall score

87%

Would recommend

Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4
Location:
4.6
Value:
3.9
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel's close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee.

Amenities

General
Executive level
Ice machine
Activities
Children's activities
Dining
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Airline desk
In-Room Safe
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Temperature control
Bath tub

Hotel Map

51.4948 -0.1854
Nearby airports
London Gatwick North and South Terminal, (LGW), 30.00, KM, NW; London Heathrow Airport All Terminals, (LHR), 14.00, KM, E; Stansted Airport, (STN), 42.00, KM, SW;
Area description
Downtown, downtown

Nearby points of interest

  • Gloucester Road: 0.1 mi
  • Baden-Powell House Exhibition: 0.3 mi
  • Natural History Museum: 0.4 mi
  • Imperial College London: 0.5 mi
  • Royal College of Music Archives and Museum of Instruments: 0.5 mi
  • Science Museum London: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Royal Albert Hall: 0.6 mi
  • National Art Library: 0.6 mi
  • Victoria and Albert Museum: 0.6 mi
  • Albert Memorial : 0.6 mi
  • Kensington Palace: 0.6 mi
  • Polish Institute and Sikorski Museum: 0.7 mi
  • King's Road: 0.9 mi
  • Gloucester Road: 0.1 mi
  • Baden-Powell House Exhibition: 0.3 mi
  • Natural History Museum: 0.4 mi
  • Imperial College London: 0.5 mi
  • Royal College of Music Archives and Museum of Instruments: 0.5 mi
  • Science Museum London: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Royal Albert Hall: 0.6 mi
  • National Art Library: 0.6 mi
  • Victoria and Albert Museum: 0.6 mi
  • Albert Memorial : 0.6 mi
  • Kensington Palace: 0.6 mi
  • Polish Institute and Sikorski Museum: 0.7 mi
  • King's Road: 0.9 mi
  • Royal Institute of British Architects Collections: 0.9 mi
  • Kensington Gardens: 0.9 mi
  • Stamford Bridge: 0.9 mi
  • Harrods: 1 mi
  • Knightsbridge: 1 mi
  • Saatchi Gallery: 1.2 mi
  • Couper Collection: 1.2 mi
  • Lancaster Gate: 1.2 mi
  • Cadogan Hall: 1.2 mi
  • Sloane Square: 1.2 mi
  • Queensway: 1.3 mi
  • Royal Hospital Chelsea Museum: 1.3 mi
  • Whiteleys Shopping Centre : 1.4 mi
  • City of Westminster: 1.5 mi
  • Hyde Park Corner: 1.5 mi
  • Wellington Arch: 1.6 mi
  • Hyde Park: 1.6 mi
  • Paddington Station: 1.6 mi
  • Park Lane: 1.6 mi
  • Broadway Shopping Centre : 1.7 mi
  • Marble Arch: 1.7 mi
  • Victoria Place Shopping Centre : 1.7 mi
  • St. Ann's Shopping Centre : 1.7 mi
  • Royal Mews: 1.8 mi
  • Victoria station: 1.8 mi
  • Westfield Shopping Centre : 1.8 mi
  • Notting Hill: 1.9 mi
  • Victoria Palace Theatre: 1.9 mi
  • King's Mall Shopping Centre : 1.9 mi
  • Hammersmith Apollo: 1.9 mi

Dining

Forum Room Restaurant
This restaurant is bright, airy and spacious which can take large group of people. It is modern looking with two buffets and a small bar, where you can relax while having morning beverages, Continental or full English breakfast. It provides lunches for me

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (60)

Ratings and reviews for Holiday Inn LONDON - KENSINGTON FORUM

Overall score

4 / 5
5.01.0
60 out of 60
Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4
Location:
4.6
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

5
5.01.0
Anonymous
Business
Durham
Mar 29, 2011

Good location

Could not better than any other.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

5
5.01.0
The D.s
Business
Alexandria Va
Jan 5, 2011

Great Location/food/price/service

Great Location,Fantastic Breakfast,Good food at the bar,clean rooms,Excelent room service. Had a great time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Sara the Swiss girl
Business
Switzerland
Jan 2, 2011

good& efficient holiday spot

* great room service * clean * friendly staff * good location (next to shopping center+underground station) * room may be a bit small for large families * breakfast expensive

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Garfunkels restaurant in the Waitrose shopping center.

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Thank you for your feedback!
Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Sara the Swiss girl
Business
Switzerland
Jan 2, 2011

good& efficient holiday spot

* great room service * clean * friendly staff * good location (next to shopping center+underground station) * room may be a bit small for large families * breakfast expensive

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Garfunkels restaurant in the Waitrose shopping center.

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Thank you for your feedback!
Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Ralph/Cary
Business
Sacramento, CA
Jan 1, 2011

Our non-trip

Actually, we never made it as our flight was repeatedly canceled into Heathrow due to snow! However, we have stayed at this hotel 3 times before and found it clean and well run. However, the hotel rooms are not as spacious as those in the U.S.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Waitrose market right around the corner to pick up stuff for your room.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
Boca Raton, FL
Nov 8, 2010

Posh-ing for less

We are boutique-hotel lovers, and for our first time in London (Dec. 2008) we wanted to do the best which means it's all about the location. S.Kensington is the most upscale residential neighborhood in London, very similar to the Upper East Side in NYC. Naturally, the only difference is that you are in London and you don't expect to see a high rise hotel around the corner. But there is one.. and it was ridiculously cheap in a vac.package during Christmas. i was hesitant at first but we took a chance, and after all it payed back big time. We loved the room (small but cozy), 5 star level quietness and cleanness of it was a surprising bonus. Gloucester Street is such a quaint place with a few pubs, cafes, restaurants spread on and around it. If you are fine with a high rise it is a great hotel for you! IF not, then still it serves you right in many ways except for the regular crowd at the lobby. (mostly pilots and hostesses) Bright and updated looks all over, though.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

TIPS: 1) Every morning you can get a free croissant by ordering either a coffee or tea at Caffe Forum which is less than a block of walk from the tube station. Simple but friendly seating available inside and outside that will give you that local feeling. 2) There is an INTERNET CAFE right across the street from this place for your info!! 3) Other places of interest: A few banks around the area, Tesco (super market), Paul, even a Starbucks & Burger King (for emergency only!), newspaper/magazine stand, dry cleaner are all in this short stretch of walk. 4) Historical BOOKSHOP: Gloucester Road Bookshop is an old but beautiful bookstore with lots of history-old stuff, if you are a bookworm , you will love this place.

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Thank you for your feedback!
Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
Boca Raton, FL
Nov 8, 2010

Posh-ing for less

We are boutique-hotel lovers, and for our first time in London (Dec. 2008) we wanted to do the best which means it's all about the location. S.Kensington is the most upscale residential neighborhood in London, very similar to the Upper East Side in NYC. Naturally, the only difference is that you are in London and you don't expect to see a high rise hotel around the corner. But there is one.. and it was ridiculously cheap in a vac.package during Christmas. i was hesitant at first but we took a chance, and after all it payed back big time. We loved the room (small but cozy), 5 star level quietness and cleanness of it was a surprising bonus. Gloucester Street is such a quaint place with a few pubs, cafes, restaurants spread on and around it. If you are fine with a high rise it is a great hotel for you! IF not, then still it serves you right in many ways except for the regular crowd at the lobby. (mostly pilots and hostesses) Bright and updated looks all over, though.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

TIPS: 1) Every morning you can get a free croissant by ordering either a coffee or tea at Caffe Forum which is less than a block of walk from the tube station. Simple but friendly seating available inside and outside that will give you that local feeling. 2) There is an INTERNET CAFE right across the street from this place for your info!! 3) Other places of interest: A few banks around the area, Tesco (super market), Paul, even a Starbucks & Burger King (for emergency only!), newspaper/magazine stand, dry cleaner are all in this short stretch of walk. 4) Historical BOOKSHOP: Gloucester Road Bookshop is an old but beautiful bookstore with lots of history-old stuff, if you are a bookworm , you will love this place.

Was this review helpful to you?
Thank you for your feedback!
Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Business
Green Bay, WI
Aug 15, 2010

Only OK

We only stayed at this location for one night of our two week trip, but it was the least favored of all our places. The TV and refrigerator were both broke, but the staff was timely and friendly with repairs. Our room was located next to the tube and was very noisy until the tube shut down, then we had noisy people at three in the morning. Friends we were with stayed at this hotel for a week and did not have a similar experience. Perhaps it was because of our one night stay. Location was great, but I preferred the flat we rented three blocks away earlier in the week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Not Applicable

Grab the tube to Picadilly Circle and see Les Miz at the Queen's Theater. Best production of it I have seen. Note that there are no plays on Sunday evening.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
buffalo , ny
Jun 3, 2010

great location... good price

Experience with hotel was absolutely fine. Room was plenty big enough. Room service timely. Cleaning very good. Previous traveler had complained about step down out of tub,...but had no problem with that. When traveling little things like that can be expected. Bathroom very clean and well stocked. Overall had a very good experience with this hotel. Would definetely stay here again. One big plus.......quiet rooms... did not hear anything..:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Many small quaint restaurants in the area. Plus 3 markets with in a quarter of a mile. One is open all night I believe.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Travelin Steve
Business
North Carolina
May 16, 2010

A diamond in the rough

Overall it was great but there were problems...with the room. The room was a bit shabby. Wallpaper was peeling. Some lights didn't work and although reported, they were not fixed. Heater-air conditioner didn't work well either. The heat was unbearable. Staff night manager was helpful and tried her best. Housekeeping and maintenance didn't respond to our/her pleas until she tried a number of times. We were offered a free breakfast on the last day since we had to stay up late waiting for the repairs which came...but during the night the heat went up again. They're trying hard but it needs work. Concierge was great plus night manager but overall maintenance wasn't good enough for our expectations..which were reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Take a taxi to Paddington and the catch the Heathrow Express rather than a taxi all the way to Heathrow which was more expensive and had the risk of being trapped in London traffic.

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