$111 Avg/night
Rate based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

Holiday Inn LONDON - KENSINGTON FORUM

4 stars
View map of 97 Cromwell Road, LONDON, London, SW7 4DN

Hotel Overview

Ratings and reviews for Holiday Inn LONDON - KENSINGTON FORUM

Overall score

4 / 5
5.01.0
57 out of 57
Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4
Location:
4.6
Value:
3.9

86% would recommend to a friend.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Little DD
Business
Germany
Nov 13, 2012

Good hotel and lcation

The hotel location is very good. you can access to London city by tube in no time. My husband and I love the hotel, we will stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
amster65
Business
Detroit, MI
Oct 10, 2012

Excellent location - 4 1/2 stars

Friendly staff. Excellent location near the Gloucester Road tube station. In a nice neighborhood with plenty of restaurants nearby. We had a twin room, it was small but very clean. The bed was very comfy. We had a problem with our drain. It was taken care of right away. I dropped 1/2 star, because the cooler/ex-mini bar should be replaced with a refridgerator. Also, I didn't care for the blow dryer that you had to hold the button down to keep it running. Not easy when you're trying to style your hair. And the shower ran lukewarm most mornings. It was cold the last morning. These are all minor things and I would still return because of the location. PS Breakfast is not inclued unless you book as a B & B package.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
JSX007
Business
Philadelphia, PA, USA
Apr 8, 2012

Holiday inn kensington forum

Excellent location! Room was fine, nothing special, but very clean. Staff was fine, very professional. Skip the hotel breakfast - way too expensive and watch out for VERY expensive internet connection.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Excellent Indian & Thai right across the street, and a little breakfast place right next to Gloucester rd tube station.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Sesh
Business
San Diego, CA
Dec 27, 2011

Small but well designed

The standard room is on the small side. We had to change the room when we checked in to get a better arranged room that gives some space (or the illusion of!). But I think this is comparable to any London hotels though. The room was well furnished and had great beds and pillows. It also had heated tiles in the bathroom, that was a first for me. It's close to the South Kensington tube station, but in cold weather you'd wish it's closer. I stayed at the Millennium next to Gloucester on my previous trip and missed the convenience of staying right next to the underground station. The bar is good and the staff is friendly. It's nice that the lobby has a bunch of fireplaces to sit next to. Overall I'm satisfied with this hotel, but if you have a lot of luggage and 2 people are staying, it feels cramped.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
astroboy
Business
new york
Sep 20, 2011

nice location

It was some busy event week in London and we paid a lot ($520/US a nighr) for the stay. The room was small but nice location. If this was much much cheaper then I will come back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Samir A. K
Business
Riyadh Saudi Arabia
Sep 15, 2011

Met my expectation

I arrived London sept 11, 2011 flying from Portland, Oregon to Chicago. Staying at the holiday inn forum based reading several hotels reviews and checking for rates. The holiday inn forum just met my expectation with regard to the convience of its location to the Gloucster subway station and tesco supermarket and sevral restaurants, fast food restaurants, cafe's including star bucks coffee where you can obtain a UK starbucks user name and pass word for 5 pounds = $8 to use free wifi in any starbucks in london. Still much cheaper then hotel rate. Nothing is free in London. Forget holiday inn hotels in the u.s when it comes to free wifi Or prices. Tow weeks before I was in holiday inn Redding California stayed in a much larger executive room with 2 queen size beds that takes 3 people for the rate of less than $140/night comparing $500/night in London inclusive tax and breakfast All in all the quality of services, breakfast, cleanliness was fair. Windows were double glazed and isolated the out side noise. But the wall between the rooms not the same. Also the hall way carpet is wary and should be changed. The hotel concierge was helpful in directions and arranging a shuttle to the airport. It's half the price of a taxi and more convenient than the underground with all your luggage. But for theater tickets got cheaper ones from theater tickets in Piccadilly ticket shops or online or even walking to the theater itself like I did for the phantom of the opera

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

The mousetrap a play - whodunit An Agatha Christi story This has been showing in the same theater ST Martin's on west st WC2 for 52 years making it the longest in history of theaters Also don't miss mamma mia if you like ABBA songs

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Travelpenguin
Business
Washington DC
Aug 20, 2011

Recently renovated

We stayed for four nights in early August 2011. It was obvious that the interior has recently been updated, fresh carpet, paint, new furniture. It was nice and comfortable. The airconditioning worked well. The bath was freshly updated. It is only a five minute walk to the Glouster Road tube station and about a fifteen minute walk to the Victoria and Albert museum. I'd go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

3
5.01.0
Anonymous
Business
Washington, DC
Jun 4, 2011

Nice place, too many extra charges

I spent a few days in London for work meetings and wanted to be somewhere centrally located and comfortable. The location is ideal - on both the District and Circle Tube lines, plus the Piccadilly Line which will take you to most major sights and the airport. The room was clean, spacious (especially for London), and comfortable, and the staff was friendly and helpful. However, there were a number of charges that were not disclosed in the hotel materials, including a 2 plus pound surcharge per minute for toll free calls and a 55 pence per minute charge for local calls. The internet cost 5 pounds for an hour, and the breakfast was about twenty dollars. This prevents me from rating the place more highly, particularly for business travel which requires internet and phone use. As well the published phone number was never answered (as my relatives found out when trying to reach me). All and all a nice place, but you can probably find something comparable that is "friendlier" on the comms side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Waitrose and Tesco Express grocery stores are nearby and the rooms have small fridges so you can buy water and even food there much more cheaply than at the hotel or in tourist kiosks. As well, take the train to the airport - you'll get there in less than 45 minutes and it's a straight shot for the equivalent of 8 dollars one way.

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

4
5.01.0
Anonymous
Business
LONDON
May 14, 2011

NICE HOTEL GOOD SERVICE BED UNCOMFORTABL

TOOK TOURS

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn LONDON - KENSINGTON FORUM

Reviewer score

5
5.01.0
Anonymous
Business
Durham
Mar 29, 2011

Good location

Could not better than any other.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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