Cromwell Crown Hotel

1 star
141 Cromwell Hotel, London, SW7 4DX
Hotel Overview
Reviewer score
1.5
out of 5
14 reviews
No heat, water issues, 10 pound surcharge for breakfast...

This hotel is deceiving. Most of the staff are super nice, and the aesthetics of the place seem... See full review

  • db626
  • Jan 22, 2014
Nice Staff, No Phone in the room

The rooms were clean but there was no phone in the room and a bunch of renovations. The location... See full review

  • Conference and Training
  • Nov 10, 2012
The Cromwell Crown Hotel London welcomes you to our London hotel website. We are located in the heart of London, near to all major attractions in London. The Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, Victoria and Albert museum, The Olympia and earls court exhibition halls, the Knightsbridge shopping stores are also a short walk away. The Cromwell Crown Hotel in Royal borough of Kensington and Chelsea specialises in group accommodation on budgeted rates-whether it is a leisure or study trip. The hotel provide free breakfast, wireless Internet.

Cromwell Crown Hotel Rooms

Single Basic
Room with one single bed with individual heating and A/C.Includes shared bathroom.
Single Ensuite
Room with one single bed with individual heating and A/C.Includes private bathroom.
Double/Twin Ensuite
Room with one double bed or two single beds with individual heating and A/C. Includes private bathroom.
Triple Basic
Room with one double bed and one single bed with individual heating and A/C.Includes shared bathroom.
Triple Ensuite
Room with one double bed and one single bed with individual heating and A/C. Includes private bathroom.
Double/Twin Basic
Room with one double bed or two single beds with individual heating and A/C.Includes shared bathroom.
Quad Ensuite
Room with one double bed and two single beds or four single beds with individual heating and A/C.Includes private bathroom.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Internet
WiFi

Hotel Map

51.4943 -0.1879
Area served
London.
Nearby airports
Heathrow International Airport.
Area description
Located close to all major attractions in London, Hotel are within walking distance to the Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, the heart of theatre land, the Olympia and Earl's Court Exhibition Halls, the Knightsbridge shopping stores are also a short walk away.

Nearby points of interest

  • Gloucester Road: 0.2 mi
  • Baden-Powell House Exhibition: 0.4 mi
  • Earls Court Exhibition Centre: 0.5 mi
  • Natural History Museum: 0.5 mi
  • High Street Kensington: 0.5 mi
  • Imperial College London: 0.6 mi
  • Royal College of Music Archives and Museum of Instruments: 0.6 mi
  • Science Museum London: 0.6 mi
  • Royal Albert Hall: 0.7 mi
  • Kensington Palace: 0.7 mi
  • National Art Library: 0.7 mi
  • Victoria and Albert Museum: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Stamford Bridge: 0.9 mi
  • Gloucester Road: 0.2 mi
  • Baden-Powell House Exhibition: 0.4 mi
  • Earls Court Exhibition Centre: 0.5 mi
  • Natural History Museum: 0.5 mi
  • High Street Kensington: 0.5 mi
  • Imperial College London: 0.6 mi
  • Royal College of Music Archives and Museum of Instruments: 0.6 mi
  • Science Museum London: 0.6 mi
  • Royal Albert Hall: 0.7 mi
  • Kensington Palace: 0.7 mi
  • National Art Library: 0.7 mi
  • Victoria and Albert Museum: 0.7 mi
  • Albert Memorial : 0.7 mi
  • Polish Institute and Sikorski Museum: 0.8 mi
  • Stamford Bridge: 0.9 mi
  • King's Road: 0.9 mi
  • Royal Institute of British Architects Collections: 1 mi
  • Kensington Gardens: 1 mi
  • Harrods: 1.1 mi
  • Knightsbridge: 1.1 mi
  • Chelsea: 1.1 mi
  • Couper Collection: 1.2 mi
  • Lancaster Gate: 1.3 mi
  • Saatchi Gallery: 1.3 mi
  • Queensway: 1.3 mi
  • Cadogan Hall: 1.3 mi
  • Sloane Square: 1.3 mi
  • Royal Hospital Chelsea Museum: 1.4 mi
  • Whiteleys Shopping Centre : 1.4 mi
  • Broadway Shopping Centre : 1.6 mi
  • City of Westminster: 1.6 mi
  • Hyde Park Corner: 1.6 mi
  • Wellington Arch: 1.7 mi
  • Paddington Station: 1.7 mi
  • Hyde Park: 1.7 mi
  • Westfield Shopping Centre : 1.7 mi
  • Park Lane: 1.8 mi
  • King's Mall Shopping Centre : 1.8 mi
  • Hammersmith Apollo: 1.8 mi
  • Marble Arch: 1.8 mi
  • Victoria Place Shopping Centre : 1.8 mi
  • St. Ann's Shopping Centre : 1.8 mi
  • Notting Hill: 1.8 mi
  • Royal Mews: 1.9 mi
  • Victoria station: 1.9 mi

Hotel Policies

Check-in:
1500
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (14)

Ratings and reviews for Cromwell Crown Hotel

Overall score

1.5 / 5
5.01.0
14 out of 14
Amenities:
1.4
Room cleanliness:
1.6
Hotel staff:
1.9
Room comfort:
1.5
Location:
3.7
Value:
1.7

14% would recommend to a friend.

Sort by:
Review of Cromwell Crown Hotel

Reviewer score

3
5.01.0
Conference and Training
Business
Massachusetts
Nov 10, 2012

Nice Staff, No Phone in the room

The rooms were clean but there was no phone in the room and a bunch of renovations. The location was great as well.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Cromwell Crown Hotel

Reviewer score

2
5.01.0
Anonymous
Lexington, MA
Apr 22, 2009

Adequate but cozy

My brother and I were there to make my sister's funeral arrangements. The hotel and rooms were clean. Rooms were quite small by American standards, normal London size in this price range. Carpet was old. Staff was friendly enough. Street noise penetrated bedroom window at night. Nice light over bed. Excellent location. Sainsbury's supermarket around the corner, 2 good restaurants & a newsstand across the street. 8-minute walk from tube. Walking distance to a few museums, Kensington Gardens, and Hyde Park. Good neighborhood generally. Many similar hotels in neighborhood, plus some new high rise hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Many restaurants nearby. Pleasant walks along side streets.

Review of Cromwell Crown Hotel

Reviewer score

2
5.01.0
Anonymous
Lexington, MA
Apr 22, 2009

Adequate but cozy

My brother and I were there to make my sister's funeral arrangements. The hotel and rooms were clean. Rooms were quite small by American standards, normal London size in this price range. Carpet was old. Staff was friendly enough. Street noise penetrated bedroom window at night. Nice light over bed. Excellent location. Sainsbury's supermarket around the corner, 2 good restaurants & a newsstand across the street. 8-minute walk from tube. Walking distance to a few museums, Kensington Gardens, and Hyde Park. Good neighborhood generally. Many similar hotels in neighborhood, plus some new high rise hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Many restaurants nearby. Pleasant walks along side streets.

Review of Cromwell Crown Hotel

Reviewer score

2
5.01.0
Anonymous
San Jose, CA
Jun 23, 2009

Cromwell Crown Hote

I would like to see this hotel renovated.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Review of Cromwell Crown Hotel

Reviewer score

2
5.01.0
Anonymous
San Jose, CA
Jun 23, 2009

Cromwell Crown Hote

I would like to see this hotel renovated.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Review of Cromwell Crown Hotel

Reviewer score

2
5.01.0
MJRudy
Sylmar, CA
Sep 9, 2012

Hotel Stay

The hotel was under construction it was noisy; a bit dirty. there was no phone in the room; if u need to make a phone call u have to step out to go at the corner or at the nearest market. I would not recommend it to any other hotel customers. I was very disappointed....I should get a discount from the noise coming from the exit door next to my room...the first day I checked in, i don't think the room was vacummed...maybe once the construction is done...they can book the rooms....otherwise...not highly recommended for now...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Review of Cromwell Crown Hotel

Reviewer score

1
5.01.0
Mr. Roboto
Denver, CO. USA
Mar 18, 2010

How can this even be a 2 star HOtel

I ordered a double room with two single beds, I got two single rooms. They were dirty, the bed springs were poking through the mattress in one off the two rooms, bit beds were extremely uncomfortable. When we saw the rooms we almost went down starts and demanded our money back. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Cromwell Crown Hotel

Reviewer score

1
5.01.0
Mr. Roboto
Denver, CO. USA
Mar 18, 2010

How can this even be a 2 star HOtel

I ordered a double room with two single beds, I got two single rooms. They were dirty, the bed springs were poking through the mattress in one off the two rooms, bit beds were extremely uncomfortable. When we saw the rooms we almost went down starts and demanded our money back. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Cromwell Crown Hotel

Reviewer score

1
5.01.0
Anonymous
West Palm Beach, Florida
Oct 8, 2009

Worst Hotel - never again!

We thought we checked into a hotel. We were given a room with three beds head to head against a wall(hostel)- went to investigate outside bathroom - nonworking toilet with feces in the bowl and the shower had no shower head attached. Complained and given an en-suite room with sagging mattresses and ripped sheets. Toilet still did not work properly. Black mold and peeling paint on ceiling and walls. Breakfast consisted of cold cereal, watered down juice and bad coffee. Telephones in lobby and room were non-operational. Had to go down two blocks to public phone. This "hotel" should not advertise as a hotel but as a hostel, but I would still not send my kids to it. This was the only disappointing experience in England. The staff could not answer any typical tourist questions as to directions to sights or when typical events may take place. They were totally uninformed or did not care. I rate this hotel ZERO STARS[...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Time-saving tip: Short walk from hotel

Find the nearest subway (tube) and use them. An all day pass is comparatively inexpensive.

Review of Cromwell Crown Hotel

Reviewer score

1
5.01.0
db626
Business
Rome
Jan 22, 2014

No heat, water issues, 10 pound surcharge for breakfast...

This hotel is deceiving. Most of the staff are super nice, and the aesthetics of the place seem glossy. HOWEVER, I stayed in this hotel in mid-January, and there was no way to turn on the heat in my room, on the top (5th) floor. (!!!) I was told by the night manager that no other rooms were available for a possible switch. I made a tent out of my duvet to keep warm, and in the morning discovered that water basically doesn't come out of either of the shower heads, no matter which of the three dials you fiddle with (water sprays directly onto the ceiling from the main pipe). Both seem like long-standing problems. There are signs everywhere that say "fire alarm test today", but they seem to have been there for some time (is every day alarm day?). The icing on the cake, though, is when I went down for breakfast I was told I would have to pay 10 pounds more. I showed them the hotel description listing free continental breakfast, but was nonetheless refused. By multiple staff. They have some cheek asking 10 GBP for cornflakes when they themselves wrote the "free breakfast" listing. (This would be a nightmare if you booked with a family). Upon leaving I was cold, semi-washed, and very hungry. As I told the staff at the time, I think a night at the YMCA would offer way better value for money. Certainly heat and a shower.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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