$179 Avg/night
Rate and special offer based on Check-in: Jul 31, 2015 Check-out: Aug 3, 2015

Sofitel London Heathrow

5 stars
View map of Terminal 5, London Heathrow Airport, Hounslow, TW6 2GD

Hotel Overview

Reviewer score
4.5
out of 5
115 reviews
Ms A Moxley

It was great. No issues and perfect location right next to terminal I was flying out of See full review

  • Andrea M.
  • May 27, 2015
Great Place

Great location and comfortable. Staff was friendly and I felt like everything went smoothly. See full review

  • Tekzenit
  • Mar 9, 2015

Chic meets convenient at Sofitel London Heathrow, an oasis of cool and calm offering direct access to Heathrow Airport Terminal 5. Innovative cuisine, 24/7 access to fitness and relaxation, along with a full-service spa provide all of the amenities and features one would need while traveling through or to London.

Rooms

All Sofitel London Heathrow guest rooms are non-smoking and stylishly decorated, with sleek, contemporary furnishings that provide a genuine sanctuary from the nearby airport. Standard features include a flat-screen TV, bathroom with separate bath and walk-in shower, Wi-Fi (fees apply), mini-bar, voicemail and telephone in bathroom.

Property features

Guests at the Sofitel London Heathrow enter an oasis of calm far removed from the bustle of Heathrow Airport. Sleek, contemporary surroundings combined with luxurious facilities and amenities deliver a well-deserved break from the frenetic pace of the nearby terminals.

Business facilities are state-of-the-art, with 45 meeting rooms and three boardrooms offering all of the most advanced technologies and conveniences.

A 24-hour fitness center offers a bevy of contemporary cardio and weight training stations, after which a visit to the full-service spa, with its five treatment rooms, hydro suite and vitality pool, are sure to soothe both body and spirit.

Dining options abound, with a French brasserie, live cookery restaurant with cooking theatres and tea room serving a variety of tastes and formalities.

Highlights
  • Direct access to Heathrow Airport terminal 5
  • Exceptional meeting facilities, including 45 meeting rooms and three boardrooms
  • Live cookery restaurant featuring five cooking theaters
  • Deluxe spa with five treatment rooms
Nearby attractions
  • Windsor Castle (9.9 mi/16 km)
  • The West End/Oxford Street  (16 mi/25.8 km) 
  • Picadilly Circus  (17 mi/27.4 km) 
  • Leicester Square  (17 mi/27.4 km) 
  • Trafalgar Square  (17 mi/27.4 km)
Business
  • 45 meeting rooms
  • Lecture theatre with widescreen cinema
  • 3 state-of-the-art boardrooms
  • Wi-Fi (fees apply)
Transportation
  • Heathrow Airport (hotel is at the airport)
  • Hatton Cross tube station (0.6 mi/1 km)
  • Waterloo train station (14.3 mi/23 km)
  • Gatwick Airport (44.7 mi/72 km)

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Reviewer score 3.8 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5

Sofitel London Heathrow Rooms

Classic Queen
26sqm, Flatscreen tv, bathroom with bath and separate walk in shower. Some rooms with internal zen garden view. Queen bed. Interconnecting rooms available on request
Classic Twin
26sqm, Flatscreen tv, bathroom with bath and separate walk in shower. Some rooms with internal zen garden view. 2 Twin beds. Interconnecting rooms available on request
Superior King
28sqm, Flatscreen tv, bathroom with bath and separate walk in shower. Interconnecting rooms available on request. Queen bed.
Junior Suite
35sqm, bathroom with bath and separate walk in shower. Sofa bed ideal for up to 2 children.

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Jacuzzi
Sauna
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Gift shop
Currency exchange
Overhead projector
Audio visual equipment
Cellular telephone rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
AM/FM alarm clock
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Dining

Vivre
This innovative Heathrow restaurant's open kitchens are like a theater of international cuisine, with a deli and hot wok, grill, pizza and dessert stations. Dine al fresco on seasonal meat, fish and vegetarian dishes, with a glass of beer or fine wine.
Tea 5
Settle into a sofa at this Heathrow tea salon and select from 31 teas from around the world. Ideal for an informal meeting or quiet break at Heathrow, the tea salon is open all day, every day for coffees, cold drinks, light meals and homemade pastries.
La Belle poque
Gourmet French cuisine meets world influences, the only fine-dining restaurant at Heathrow.
Perrier Jouet Bar
In partnership with the famous champagne house, Perrier-Jout Bar offers an extensive menu of champagnes as well as wines and other drinks. Rich gold and green tones create an intimate atmosphere in this atrium setting. Available for private parties.
Sphere Bar and Lounge
Striking Icelandic dcor and a fireplace enhance the vibrant mood of this popular London bar and lounge at Heathrow. Signature cocktails are served along with wine, beer, and clever small bites, like specialty canaps served during televised sport games.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sofitel London Heathrow

Overall score

4.5 / 5
5.01.0
115 out of 115
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.5
Comfort:
4.7
Location:
4.8
Value:
4.2

97% would recommend to a friend.

Sort by:
Review of Sofitel London Heathrow

Reviewer score

1
5.01.0
England traveler
Business
Wellesley
May 29, 2015

Not a 5 star hotel

This hotel is advertised as a five star hotel, but the reality is that this hotel is merely a three or four star hotel. Consequently, given my experiences at true five star hotels, my expectations were not met at the Sofitel Heathrow. The stay got off to a bad start at the reception desk, where the receptionist tried to upsell me on a more expensive room and extra hotel amenities, not a good way to start a supposed luxury experience. The room was clean, nothing special. However, the bed was absolutely terrible. Firstly, the bed frame was on wheels, so the bed moved quite easily if leaned against. Secondly, the mattress was simply a cheap spring mattress, not a luxury mattress typically found at four and five star hotels. Thirdly, the bed linens and pillows were not luxurious, but were instead standard hotel linens that I would expect to find at a three star hotel. The TV had only about 20 or so channels. Worst of all, the toilet paper was not the super soft tissue found in four and five star hotels, but rather was coarse and stiff, very much like a kitchen paper towel. The in-room minibar was essentially nonexistent. It consisted of a mini fridge stocked with two bottles of water. Again, not the sort of luxury one expects at a five star hotel. Overall, the hotel was clean and the location was terrific, but there needs to be more honesty about the star rating for this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
1
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Andrea M.
Business
N/A
May 27, 2015

Ms A Moxley

It was great. No issues and perfect location right next to terminal I was flying out of

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Tekzenit
Business
Irving
Mar 9, 2015

Great Place

Great location and comfortable. Staff was friendly and I felt like everything went smoothly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
No name zz
Business
GEORGE TOWN
Mar 9, 2015

so convenient for T5

Very comforatble and so convenient for T5. Food is vey expensive so be prepared to eat at terminal or to pay extra to eat at hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Cayman
Business
Grand Cayman
Jan 20, 2015

London Visit

The hotel was convenient for an overnight stop at Terminal 5 London Heathrow

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Susan M.
Business
Cambridge
Jan 6, 2015

convenience is everything!

Heathrow is a big airport -- and to know there is a clean, comfortable bed awaiting you in Terminal 5 is a treat. Follow the signs to the lift to get to the Sofitel. Staff are very attentive -- (four wake up calls!) -- and amenities probably better than I knew The bar was fine for a quick supper after a long day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
James H.
Business
Dallas
Jan 5, 2015

Nice trip with husband

We stayed at the Sofitel both when we landed and when we were back in London. Very nice hotel n

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

4
5.01.0
C L.
Business
Cambridge
Dec 17, 2014

Good for business people

The hotel is nice and clean, the staff is very friendly and helpful. I would go back again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Cayman
Business
Cayman
Dec 9, 2014

SOFITEL TERMINAL 5 LONDON HEATHROW

Ideal location and the facilities were first class. The room numbering at the hotel was slightly confusing at first - but that's a minor issue.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel London Heathrow

Reviewer score

5
5.01.0
Grush
Business
Miami, USA
Dec 1, 2014

In Transit

We stayed for one night during transit bw our planes. Very convenient location. Nice looking hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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