$102 Avg/night
Rate and special offer based on Check-in: Jul 20, 2014 Check-out: Jul 21, 2014

StayCity Serviced Apartments - London Heathrow

4 stars
Station Approach, Hayes, UB3 4FN
Hotel Overview
Reviewer score
3.5
out of 5
11 reviews
Super stay in London

Staff was very friendly and helpful; hotel is very conveniently located close to the train station;... See full review

  • Kiwinka
  • May 28, 2014
Pleasurable stay

I stayed one night at stay city serviced apartments. It proved to be a very handy location, right... See full review

  • Dannyp
  • May 22, 2014
Staycity Serviced Apartments London Heathrow offer superior accommodation and convenient location for sightseeing and enjoying all the attractions that Heathrow and London have to offer. Whether your visit is for business or pleasure they have a superb selection of studios, one and two bedroom self-catering apartments to suit your needs. Providing a genuine home from home all apartments include fully-equipped kitchens, lounge/dining areas, spacious bedrooms and more. They offer a selection of studios (sleeps 1 or 2), one bedroom apartments (sleeps 4) and two bedroom apartments (sleeps 5 or 6), which come fully furnished with bed linen and towels also provided. All apartments also come with free Wi-Fi access and flat screen TV with Freeview and Sky Sports. Staycity Serviced Apartments London Heathrow are located in the High Point Village just a minute's walk from Hayes and Harlington station from where the Heathrow Connect train will take you to Heathrow Airport in just 6 minutes and to London Paddington in only 17 minutes. Apartments are also just over 30 minutes' drive away from the West End in London, a few minutes' drive from Legoland Windsor and Stockley Park, one of Europe's most successful business parks. Their living rooms contain luxurious couches and chairs. Their kitchens are fully-equipped with cooker/hob, microwave, oven and fridge/freezer, dishwasher and all cookware and utensils you might need. With FREE Wi-Fi access, 24 Hour Reception, Secure Car Parking (12/day) along with complimentary access to the local Health Club and Swimming Pool (only 5 minute walk from the apartments) and Weekly Maid service all your needs are taken care of. Moreover, for your convenience, there are Guest laundry and Luggage Locker facilities on site, Elevator to all floors and cots can be provided upon request (subject to availability). For your utmost comfort there are individually adjustable heating and air-conditioning, hairdryer, iron and ironing board in each apartment. A charge of 50 per person is applicable to Adults and children of 16 years and above. This amount will be held as a pre-authorisation on your credit card or taken in cash and released upon departure, provided no damage or disruption has occurred during your stay. Standard reservations can be canceled free of charge up to midday 48 hours before arrival. Late cancelation and no shows will be charged for the full lengths of stay booked. Advance purchase reserrvations, can not be canceled or amended and are non-refundable.

StayCity Serviced Apartments - London Heathrow Rooms

One Bedroom Apartment
One Bedroom Apartment comes with free Wi-Fi, fully-equipped kitchen, lounge with a double or twin sofa bed and dining area with table and chairs as well as separate bedroom with double or twin beds and en-suite bathroom. Kitchen features: oven, hob, extractor fan, fridge/freezer, microwave, dishwasher and all cookware and utensils you might need. Other apartment amenities include: individually adjustable heating and air-conditioning, flat screen TV with Freeview and Sky Sports, hairdryer, iron and ironing board. Bed linen and towels are also provided.
Single Studio
Single Studio comes with free Wi-Fi, fully-equipped kitchenette, en-suite bathroom with shower, dining table and chair and single bed. Kitchenette features: hob, extractor fan, fridge/freezer, microwave and all cookware and utensils. Other apartment amenities include: individually adjustable heating and air-conditioning, flat screen TV with Freeview and Sky Sports, hairdryer, iron and ironing board. Bed linen and towels are also provided.
Double Studio
Double Studio comes with free Wi-Fi, fully-equipped kitchenette, en-suite bathroom with shower, dining table and chairs and double bed. Kitchenette features: hob, extractor fan, fridge/freezer, microwave and all cookware and utensils. Other apartment amenities include: individually adjustable heating and air-conditioning, flat screen TV with Freeview and Sky Sports, hairdryer, iron and ironing board. Bed linen and towels are also provided.

Amenities

  • Free internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Services
Laundry service
In-Room Safe
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Ramp access to buildings
Brailled elevators

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Hotel Map

51.5035 -0.4201
Area served
Staycity Serviced Apartments London Heathrow located in Hayes town centre and have easy access to Heathrow, Central London (Paddington) and Stockley Park.
Nearby airports
London Heathrow Airport is 6 minutes away by Heathrow Connect train.
Area description
Staycity Serviced Apartments London Heathrow are located in the High Point Village next to Hayes & Harlington Station where the Heathrow Connect train takes you to either Heathrow Terminals (6 min) or Paddington in Central London (17 min). Hatton Cross Underground Station is just a short bus ride away and is your gateway to anywhere in London. Whether you enjoy exploring historical sites, cheering on sporting events or would like to take your kids for a fun day out, we have attractions within easy reach for you: Royal Windsor & Hampton Court Castles Wembley Stadium & Wimbledon Courts Ascot Racecourse Legoland and Thorpe Park Kew Gardens

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for StayCity Serviced Apartments - London Heathrow

Overall score

3.5 / 5
5.01.0
11 out of 11
Amenities:
3.3
Room cleanliness:
3.8
Hotel staff:
3.5
Room comfort:
3.7
Location:
3.5
Value:
3.7

64% would recommend to a friend.

Sort by:
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

5
5.01.0
Kiwinka
San Diego, California
May 28, 2014

Super stay in London

Staff was very friendly and helpful; hotel is very conveniently located close to the train station; room was nicely decorated; kitchenette was a big plus. I will stay again!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

4
5.01.0
Dannyp
London
May 22, 2014

Pleasurable stay

I stayed one night at stay city serviced apartments. It proved to be a very handy location, right to next to a train station and easy access to the airport. It was also helpful to have a Tesco metro closeby. Accomodation was clean and modern. My only complaint was the bed. It was a bit uncomfortable and felt like it had to come to the end of its shelf life but I did not let that ruin my stay. Despite this, I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

3
5.01.0
DC Family of 4
Washington DC
May 9, 2013

Need to repeat. This is NOT a hotel.

It needs to be emphasized that this is NOT a hotel, it is a furnished apartment with linens. We stayed here our last night before leaving the UK via Heathrow. StayCity was very difficult for the cab to locate. It is in a bank of matching buildings and not the one closest to the road. Signs were small. We went in through a gated garage, and eventually found a small door leading to the elevator to the lobby There are NO hotel like amenities. No one to help with bags, no restaurant or room service. We came in late with a hungry child so the fact that the only food was a vending machine was a problem. The apartments have kitchens. And there is a Tesco grocery store downstairs but we did not discover this until morning. The photos are misleading. The lobby photo is not of the London Heathrow location. There is no pool on site. Further more, when I looked up the health club that we could have privileges at, stated to be a 5 minute walk, the pool there was NOT the one pictured. Decor was clean and modern but a little too much so. Apartment felt sterile and almost cell like. Complex is right next to a train station. I was pleasantly surprised I did not hear the trains go buy. It was okay. But I have stayed in other apartment hotels which did have hotel typical amenities, so this was a disappointing end to a fabulous trip.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
4
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

3
5.01.0
BBCWNO
Beloit, wi
Apr 17, 2013

if you are staying a while

this is a good hotel if you are staying a while - it has a kitchen and nice bed. BUT they want you to clean up after yourself INCLUDING throwing away your garbage at the end of your stay. They also put a 200 pound ($318) hold on your card - as a room deposit. There are no real places to eat or go to from there, you must take a train or bus to somewhere where the restaurants and shopping is located. online it lists this as a shuttle from airport hotel - but there is not shuttle service you must pay for a cab or train or bus from the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
1
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

4
5.01.0
goodie87
Germany, from Portland, OR
Apr 3, 2013

Great value, nice place with some oversights

We stayed here 4 nights. The staff was friendly and very helpful; offered for us to e-mail our tickets to be printed, for example. We got a much better price on through a travel site than directly through the place's website. They wouldn't match it as advertised so we booked through the other website as advised. The place seemed a bit new and not quite in the motions yet. The lights were out on an elevator, our bathroom had a slow (clean) water leak, you have to ask for more tp (free) since they don't service the room while you're there, and we had to ask for the fob to get into the building on our own. The quality of the room was a little below a 4 star at a price well below one. Everything was nice enough and the kitchen was very-well stocked. It worked out really well being able to eat breakfast and prepare a lunch every day, saving us a lot of $$$ in an expensive city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
5
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

1
5.01.0
MACFAM
USA
Feb 17, 2013

BAD EXPERIENCE

"It is not a hotel" was the answer at the reception desk. They advertized complimentary tea/coffee in the room and when asked next morning they refused. No room service, no telephone, no help to carry your luggage if you are old or women and the elevator does not work and you have to carry your luggage 28 steps up and the the place is far away from the main road. You carry your trash to ground floor and you have to pay if you want your room cleaned. NEEDS A LOT TO MAKE CONFORTABLE STAY FOR GUESTS

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
2
Time-saving tip: Not Applicable

Close to railway station.

Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

4
5.01.0
amandainalbania
Tirana, Albania
Feb 12, 2013

Great Stay!

this was a great hotel. The front desk staff were really nice and helpful, even though i checked in during the middle of the night. Convenient to the train and Heathrow airports.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

4
5.01.0
amandainalbania
Tirana, Albania
Feb 12, 2013

Great stop over

This hotel was very convenient to Heathrow airport - great for a stopover between flights. Its very close to a train station that goes to Central London or Heathrow Airport. The place is very new with extremely clean rooms. The only downside was that when I asked about the airport shuttle, I was directed to the train - Not exactly what I expected. Overall, a good place. Would also be a good base for a longer stay in London as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Shopping tip: Short walk from hotel

There is a local grocery stone downstairs from this hotel, so you can grab some snacks or things for a time-saving meal.

Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

5
5.01.0
The transit American
Washington DC
Dec 30, 2012

Great Experience for a first timer in the UK!!

The receptionist Curtis was very helpful! I flew into London on an overnight transit flight and was clueless in the Hayes neighborhood! Curtis took his time to show me some of the amenities and to tell me what's happening in the neighborhood! My room was also super clean and very comfortable ! I will travel o London again and StayCity is where I will check in!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of StayCity Serviced Apartments - London Heathrow

Reviewer score

2
5.01.0
Biz School Pond Hopper
Business
Cleveland, OH
Sep 29, 2012

Not the best - not the worst

I stayed a total of 3 nights at StayCity during a recent trip to England. It was very close to the airport & sits right on top of the Hayes & Harlington train stop, so location is one of the only things the place has going for it. The place looks nice & new and cleanliness did not seem to be much of a problem, aside from the fact that housekeeping did not attend to my room during my first stay of 2 nights. I'm pretty low-maintenance and was travelling alone, so this wasn't a big deal, but with a larger party or someone that needs a tidy room each day, this could be troublesome. The place doesn't offer much in terms of amenities. There's not even vending machines if you want a late night snack or bottle of water (so bring your own water or you're drinking from the faucet). The beds were not terribly comfortable (two twins pushed together for a double), power situation was confusing (you have to leave one of your room keys in a slot by the door, but nobody will tell you this in advance) and it's not only going to be hard for you to find the building & entrance, but you'll be hard pressed to get food delivered to the place because they can't find it either. The bathrooms are designed in a strange way and in at least one room, there was no way to take a shower without a good deal of water running off to the floor. Stylistically, it looked nice, but left me scratching my head as to how it could be deemed safe. The towel warmers are an added bonus, but plan on turning them on about 4 hours before you'll actually use them. They bill the place as apartments, which would make sense, as you're on your own when it comes to providing a majority of basic things you might need while staying at a hotel. The price seemed pretty good compared to other places in the area, but if I find myself needing a hotel near Heathrow again, I'll be willing to spend the extra money for something more accommodating. Also, they offer free wi-fi, but only through a code that is good for 24 hours, so you have to keep going to the front desk for a new code. Kind of a pain & seems like something they could easily fix with longer access or actually distributing the codes under your door, via email or some other way in advance.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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