Room was tiny, electric kettle for coffee was not very clean, but buffet meals were good and staff... See full review
Jan 23, 2014
This pretty hotel with Spanish and Mediterranean architecture offers comfort, value and first class facilities. The fabulous courtyard with a fountain and landscaped gardens are the perfect place to sit and relax. All 211 traditional styled bedrooms are en-suite and have TV, Telephone, Hairdryer, Trouser Press and Tea & Coffee making facilities. There is a Health and Leisure club where you can make the most of your stay. The 13 Conference rooms have first class facilities and can hold up to 132 people, great for any occasion. WIFI is free to all guests and available in all public areas around the hotel.
The hotel charges GBP4.00/p.p for using the pool.
Spindles Health & Leisure Club Prices:
Per Session:- 4.00 for an adult and 2.00 for a child.
Gold Card (allows access to the Spindles Leisure Club for up to one week):- 10.00 for an adult and 5.00 for a child.
Towels are available for hire at a cost of 1.00.
Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium
Pet policy as follows: Cats and Dogs are allowed at a cost of 10GBP per pet, per night. Other pets are allowed upon request
Please Note* From 6th September 2014 our bus service will change to Service 50 from the Europa Hotel to Gatwick Airport Starting from 4am - 20.30pm and Service 40 from Gatwick Airport to the Europa Hotel starting 4.15am -20.45pm. Charges are Adults 3.50 and Child 2.00 each way.
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Room with one double bed or one twin bed includes individual heat and A/C.
Room with one twin bed includes individual heat and A/C.
Room with one double bed and one twin bed includes individual heat and A/C.
Lodge - 1 double bed
These rooms are located within the Lodge which is situated in the grounds of the Europa Gatwick Hotel. They each offer a flat-screen TV, telephone, hairdryer, trouser press and tea and coffee making facilities
No smoking rooms/facilities
No smoking rooms/facilities
Coffee maker in room
24 hour front desk
Television with cable
AM/FM alarm clock
Hairdryer in room
Electronic door locks
International direct dial
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
All in all this was not a bad hotel, the price was the cheapest I could find and for that it was probably a good deal.
They could have charged higher prices for food within the premises, as getting anything outside would have been difficult,
there are no nearby shops or restaurants. So fair play for them for being reasonable.
Unfortunate that WIFI was not available in the rooms (not even an option to purchase) No hotspots at all! The lack of mobile phone signal anywhere except near windows and outside doors was frustrating. It was not just my carrier.
Public areas were cold and noisy at times. Staff could have smiled more. Sometimes the heating in the room just would not work. TV reception was lousy. Though water was hot, rooms were light, quiet and cosy enough.
If you are looking for a stop over, just for a bed for a night then this would be cheap and cheerful and I'd have no real justified complaints at all - longer stays where you want to make use of basic things like TV, WIFI, doing some work or even being able to use your mobile then i'd look elsewhere and pay more for these extras - though they should be expected as standard in any hotel these days.
The room is OK not that clean but it can do with, but the bathrooms are not clean nice at all, personally If i ever want to take my wife and kids I will not ever take them there, IBIS hotel is a 2 star hotel but their rooms are so much more
cleaned and their bathrooms are spotless.
I was so excited to stay at this hotel but my expectations were sadly misplaced. [...] check-in was O.K., but there was no real friendliness and absolutely no offer to help an older person with her luggage considering that the room was in another
building and the way to it outside. While the room was super small, the bed was one of the most comfortable I have ever slept in at a hotel of this ranking.Parking was the worst issue. I carry a handicapped sticker but there wasn't a parking place to be found closer than approximately 1/4th of a mile from my room. I assumed this was because of functions but no, turns out people can park at this hotel and then go away for a holiday. Instead of having a car park at the back, people park wherever they want. Not once in 48 hours did the cars in the handicapped spaces move. When I spoke to the duty manager about this, he listened but offered no apology and no assurance that he would pass on the concerns to management.In addition, if you were rooming in the Britannia Lodge, you had to walk to the main hotel in order to use the internet (which, it was true, was free). The common spaces in the Lodge did not have internet available.I did not eat at the hotel but my cousin has and assured me that breakfast was excellent.