Europa Hotel Gatwick Airport

3 stars
Balcombe Road, Maidenbower, Crawley, Gatwick, RH10 7ZR
Hotel Overview
Reviewer score
1.9
out of 5
12 reviews
brilliant overnight stay

great experience, lovely location, wish i could have stayed longer!! See full review

  • leanne
  • Aug 26, 2012
Not bad for a night or two

Room was tiny, electric kettle for coffee was not very clean, but buffet meals were good and staff... See full review

  • Kovah
  • Jan 23, 2014
This pretty hotel with Spanish and Mediterranean architecture offers comfort, value and first class facilities. The fabulous courtyard with a fountain and landscaped gardens are the perfect place to sit and relax. All 211 traditional styled bedrooms are en-suite and have TV, Telephone, Hairdryer, Trouser Press and Tea & Coffee making facilities. There is a Health and Leisure club where you can make the most of your stay. The 13 Conference rooms have first class facilities and can hold up to 132 people, great for any occasion. WIFI is free to all guests and available in all public areas around the hotel. Spindles Health & Leisure Club Prices: Per Session:- 4.00 for an adult and 2.00 for a child. Gold Card (allows access to the Spindles Leisure Club for up to one week):- 10.00 for an adult and 5.00 for a child. Towels are available for hire at a cost of 1.00. Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium Pet policy as follows: Cats and Dogs are allowed at a cost of 10GBP per pet, per night. Other pets are allowed upon request

Europa Hotel Gatwick Airport Rooms

Standard Twin/Double
Room with one double bed or one twin bed includes individual heat and A/C.
Standard Single
Room with one twin bed includes individual heat and A/C.
Family Room
Room with one double bed and one twin bed includes individual heat and A/C.
Lodge - 1 double bed
These rooms are located within the Lodge which is situated in the grounds of the Europa Gatwick Hotel. They each offer a flat-screen TV, telephone, hairdryer, trouser press and tea and coffee making facilities

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Phone service
Activities
Heated pool
Fitness Center
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Services
24 hour front desk
Maid service
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Internet
High-speed internet
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Shower
Electronic door locks
International direct dial
Smoke detectors

Hotel Map

51.1054 -0.1445
Area served
Crawley.
Nearby airports
Gatwick International Airport.
Area description
Crawley.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Europa Hotel Gatwick Airport

Overall score

1.9 / 5
5.01.0
12 out of 12
Amenities:
2.3
Room cleanliness:
2.2
Hotel staff:
3.2
Room comfort:
2
Location:
2.8
Value:
2.8

17% would recommend to a friend.

Sort by:
Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
Bob2222
Ireland
Jul 1, 2014

Very dated hotel

Hotel needs huge revamp and cleaning / cleaners not up to standard Towels and blankets in room I stayed in belong in bin,still around from first opening

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Money-saving tip: Short drive from hotel

15 min drive from airport

Review of Europa Hotel Gatwick Airport

Reviewer score

3
5.01.0
Kovah
Nashvillle, TN
Jan 23, 2014

Not bad for a night or two

Room was tiny, electric kettle for coffee was not very clean, but buffet meals were good and staff was helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Shopping tip: Not Applicable

The Lanes in Brighton

Review of Europa Hotel Gatwick Airport

Reviewer score

2
5.01.0
Mike Fox
Crawley
Mar 23, 2013

Frustratingly lacking

All in all this was not a bad hotel, the price was the cheapest I could find and for that it was probably a good deal. They could have charged higher prices for food within the premises, as getting anything outside would have been difficult, there are no nearby shops or restaurants. So fair play for them for being reasonable. Unfortunate that WIFI was not available in the rooms (not even an option to purchase) No hotspots at all! The lack of mobile phone signal anywhere except near windows and outside doors was frustrating. It was not just my carrier. Public areas were cold and noisy at times. Staff could have smiled more. Sometimes the heating in the room just would not work. TV reception was lousy. Though water was hot, rooms were light, quiet and cosy enough. If you are looking for a stop over, just for a bed for a night then this would be cheap and cheerful and I'd have no real justified complaints at all - longer stays where you want to make use of basic things like TV, WIFI, doing some work or even being able to use your mobile then i'd look elsewhere and pay more for these extras - though they should be expected as standard in any hotel these days.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
John jonson
UK
Feb 3, 2013

Room at europa

The room is OK not that clean but it can do with, but the bathrooms are not clean nice at all, personally If i ever want to take my wife and kids I will not ever take them there, IBIS hotel is a 2 star hotel but their rooms are so much more cleaned and their bathrooms are spotless.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
Big G
Newcastle
Feb 1, 2013

Cheap but not cheerfull

Main building of hotel seemed ok, I stayed in 'The Lodge' the building at the rear, not nice room needed decorated, cleanliness okay. Highlight had to be when a stranger walked into my room at 0430 in morning obviously been given wrong room by the incompetent reception staff and following day my room key didn't work! Only paid £24 per night but wouldn't have liked to have paid more for 'The Lodge' as it was more like a doss house than hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
3
Review of Europa Hotel Gatwick Airport

Reviewer score

3
5.01.0
Jet Driver
UK
Dec 19, 2012

Noisy

We stayed two nights one of which was extremly noisy with slamming doors and shouting. If you stay in the side lodges the walls are very thin. I guess you get what you pay for !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Review of Europa Hotel Gatwick Airport

Reviewer score

5
5.01.0
leanne
nottingham
Aug 26, 2012

brilliant overnight stay

great experience, lovely location, wish i could have stayed longer!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
Ray Allen
Ireland
Aug 11, 2012

Poor Hotel

Room was not clean when we arrived and had a smell of damp. Hallways also had a foul smell in places. Overall hotel could do with an upgrade internally, very poor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
Anonymous
Business
CA
Jul 7, 2011

The smelly hotel

I stayed there just for the airport nearby. It is one of the worst hotel I have ever stayed. The Hallway and room are smelly. I should have listened to other reviews.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of Europa Hotel Gatwick Airport

Reviewer score

1
5.01.0
Anonymous
Business
CA
Jul 7, 2011

The smelly hotel

I stayed there just for the airport nearby. It is one of the worst hotel I have ever stayed. The Hallway and room are smelly. I should have listened to other reviews.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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