The staff was always around when needed. The room was exceptional value and would defiantly use... See full review
Sep 2, 2014
Good value for money. Evening meals defy the normal hotel model in that they are good value- good... See full review
Oct 11, 2009
Hotel is located on site at Doncaster Robin Hood Airport, just 400 yards from the terminal building.
Modern, open plan and stylish decor, all rooms have sound proofed windows and blackout curtains as standard.
Doncaster town centre is within easy reach, Doncaster Racecourse, Doncaster Dome and Keepmoat Stadium all within 7 miles.
24-hour menu, room service and early bird breakfast served from 4am available 7 days per week.
Two purpose built meeting rooms available with free Wi-Fi in all public areas - 30 minutes free.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The room was disgusting but after arriving late had to swallow it. Sink was blocked by hairs n what I believe is other bodily junk. Bedding had hair, mattress dirty, duvet stained, sofa bed broken. The following day when I explained this to staff
the young girl responded shocked claiming the room was cleaned thoroughly before our arrival even though I suggested a room change I was met with a " they are all the same". Could not be bothered to argue. Kitchen staff were amazing, possibly the most attentive. Housekeeping was appauling. Specifically told them to change bedding etc. only to come back after a lovely day out to a bed half done and a room that still had my little girls grapes on the floor a sure sign that this was a bosh job and they probably thought we would not notice. When we requested extra bedding although the young gentlemen was very accommodating even the linen cupboard didn't have clean linen! It was stained and ripped and worst of all there was mould on the duvet. Very simple hygiene was missing from this hotel. The blocked sink? I unblocked it myself , well not properly just enough so I could brush my teeth without splashback or overflowing. All in all would never stay again or recommend. All info on this hotel states it does have smoking rooms and when booked chose a smoking room, yep let down again this is non smoking. Genuinely believe I should be reimbursed at least one nights stay, the room I had was sub standard and really needed a good clean and hotel staff and cleaners should be trained in respect of Their roles. P.s even though the kitchen staff were good I was overcharged for breakfast. I will be making an official complaint.
Hotel features (5 = best, 1 = worst):
Lakeside boulevard and frenchgate both have your high street shopping brands and eatries.
We booked a double bed room and were allocated a twin bed room. I complained to the receptionist who said that they had been oversubscribed and that we had been given the next best available room. I made a formal complaint in writing which was
never dealt with or followed up. A very disappointing experience!