$68 Avg/night
Rate and special offer based on Check-in: Oct 31, 2014 Check-out: Nov 2, 2014

Holiday Inn Express GATWICK - CRAWLEY

3 stars
Haslett Avenue East,Three Bridges, Crawley, RH10 1UA
Hotel Overview
Reviewer score
3.3
out of 5
11 reviews
Convenient location-efficient staff

Arriving around midnight on a Sunday evening we were welcomed by the night duty manager. We had one... See full review

  • Dasran
  • Mar 26, 2014
Great Gatwick Hotel!

Very nice hotel. The rooms are large and very clean. The staff was very helpful and booked our taxi... See full review

  • Wandering Wolfs
  • Jun 5, 2011
Choose the good-value Holiday Inn Express Gatwick-Crawley hotel, close to Gatwick Airport and Crawley Town Centre. Fully Air-conditioned Hotel is a short drive from the M23 and 12 minutes' & from Gatwick Airport , with plenty of complimentary parking while resident. Close to the Three Bridges train station, Crawley town center and offices in Manor Royal Business District . Bring your laptop to check your emails with complimentary wireless Internet in your contemporary guest room and the relaxed Great Room. You can be in central London in 40 minutes on a direct train from nearby Three Bridges station. Make us your base for meeting with major companies such as Thales and Virgin Atlantic in the Manor Royal Business District 1.5 miles away. Friendly staff are on hand to help you organize training days and board meetings for 8-25 people in modern meeting room. There's a busy calendar of music and drama at The Hawth theatre, close to the hotel. Head south for the day to sunny Brighton to eat traditional British fish and chips on its Victorian pier. Central London sights like the revolving London Eye Ferris wheel are a 40-minute train ride away. Feel free to help yourself to the generous all inclusive continental buffet breakfast with selective hot items, available daily in our comfortable Great Room.

Hotel Map

51.1136 -0.1711
Nearby airports
London Gatwick, (LGW), 3.50, MI;
Area description
Airport, airport

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Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Golf
Tennis
Dining
Free breakfast
Bar/Lounge
Restaurant
Services
Business center
Maid service
In-Room Safe
Shops/Commercial services
FAX
Gift shop
Overhead projector
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Desk with lamp
Hairdryer in room
Ironing board

Dining

Harvester Restaurant adjacent to Hotel
Serves fresh, honest food with a warm welcome and relaxed atmosphere. Ideal place to go for a great value meal, a quick bite to eat or simply for a few drinks. Serves food from 12pm till 10pm 7 days a week. A take away option is also available for collect
Hotel Bar
Our Hotel bar and lounge are both air conditioned with sky tv available to view on a choice of two flat screen televisions.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for Holiday Inn Express GATWICK - CRAWLEY

Overall score

3.3 / 5
5.01.0
11 out of 11
Amenities:
3.2
Room cleanliness:
3.9
Hotel staff:
4.2
Room comfort:
3.3
Location:
3.5
Value:
3.5

64% would recommend to a friend.

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

4
5.01.0
Dasran
Business
South Wales
Mar 26, 2014

Convenient location-efficient staff

Arriving around midnight on a Sunday evening we were welcomed by the night duty manager. We had one drink at the bar and retired to bed. The room was very clean and well presented and more than adequate for our needs. Breakfast was well presented and offered a variety of foods for different tastes. A very pleasant end to our holiday.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

3
5.01.0
Three Bridges
Business
Crawley, England
Sep 6, 2012

Quite Ordinary

Hotel location fine however, the bed was so uncomfortable, The breakfast was adequate. The breakfast staff were so helpful. Reception staff needed to be more precise with her information on the public transportation system. A time-table would have been a great help not only to her but the guests staying in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

2
5.01.0
canadian couple
Business
Toronto, On Canada
Oct 13, 2011

LGW Hotel.....

Having booked and paid for our hotel before leaving on our trip, we were dismayed to find on arriving at the hotel that the room we had booked and PAID FOR in FULL was not available to us.....and we were "downgraded" to a lower grade room, with barely an apology. The comfort of the room was far less than we had expected, shower and shower stall badly in need of cleaning and re-grouting, less than comfortable twin beds (we had booked a double) and no shuttle to and from Gatwick......which was the whole point of staying here......In future will book a better rated hotel at LGW, save on the hassle of transport to and from airport, and HOPEFULLY get the room we booked and paid for.......

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

4
5.01.0
JP60084
Business
Chicago
Aug 6, 2011

Good One Night Stay

Good Holiday In.Express.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Good Harvester Restaurant in same parking lot.

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

5
5.01.0
Wandering Wolfs
Business
Phoenix, AZ
Jun 5, 2011

Great Gatwick Hotel!

Very nice hotel. The rooms are large and very clean. The staff was very helpful and booked our taxi for us to get us to Gatwick to catch our plane. It is only about a 15 minute ride to the airport. We booked the room for the night before our departure and we glad we did. We were able to relax a bit before heading home for the states. The BBQ restaurant across the parking lot has great food at a very good price (especially for the UK.) The only downside is the distance from central london. It is about a 45 minute train ride. It is more convenient to stay in the city but the hotel rates will be much higher.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The BBQ restaurant across the parking lot has great food at a very good prices (especially for the UK.) The servings were so large that we were able to take a take-away box with us for a snack later that night.

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

1
5.01.0
Caitlin B
Business
Blacksburg, VA
May 31, 2011

Worst Hotel I've Stayed At

I've stayed in a lot of hotels, but I never had an experience like this one. My sister and I stayed at the hotel for a week, which apparently was a rarity for this hotel, but the staff acted as if they couldn't wait for us to leave. For starters, they list outlet adapters among their amenities, but they didn't even have enough to satisfy the few American guests that they had. Even though I'm pretty sure we stayed there longer than most guests, and we continuously asked to be alerted when some of the adapters were returned, we never even caught a glimpse of one (and eventually had to buy one ourselves). To continue discussing the indifference, and oftentimes rudeness of the staff, would take several more paragraphs, but I'll keep it short. They were horrible at directions and apparently didn't even know what times the local shopping centre was open. They constantly cut us off while we were talking to them, and occasionally even muttered stuff under their breath, even though we were nothing but pleasant to them. Once, they even forgot to give us a very important wake-up call. While we were requesting one for the next morning, we told them about their negligence and stressed that it was very important they didn't forget us again, but the clerk just rolled her eyes and nodded as if WE were the idiots. Apart from that, they charged for EVERYTHING. There wasn't a laundry room, only the option to pay an arm and a leg for laundry service and dry cleaning. Needless to say, we found other options. Also, they charge for wifi usage and you have to use it within 72 hours of purchasing it, which is ridiculous. As for location, the hotel is located within walking distance of Three Bridges station, which made it very easy for us to get around. There is a shopping centre about the same distance in the opposite direction, but its opening hours are limited (like most places in England.) The only conveniently placed restaurant is the Harvester, but when we went there it was overcrowded and the staff was extremely rude, so we left without eating. Honestly, I only have two good things to say about the hotel: their scrambled eggs were really good (for hotel food, anyway), and the maids were very efficient.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

4
5.01.0
Anonymous
Business
Mexico City
Apr 28, 2011

Friendy and helpful staff

We needed an hotel close to Gatwick airport to catch an early morning flight. Shuttle service was not available, however the person at the front desk mentioned to us that the hotel has an agreement with a taxi service (10 pounds for a single travel, which is a good price considering how expensive cabs usually are). Staff was very friendly and helped us to get our taxi on time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

4
5.01.0
Anonymous
Business
Canada
Jan 22, 2011

Very nice

Lovely and clean room, very spacious, much like a North American hotel. Breakfast was pretty good too, pain au chocolate, croissants, sausage and scrambled eggs with a variety of breads, cereals, fruit and yogurt. The one complaint was the coffee, the machine they have makes all different types, lattes etc and the coffee was really awful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

If you can find a private cab company to get you a ride from the airport to the hotel you will save a tonne, I paid 16 quid from the airport to the hotel and less than 10 quid from the hotel to the airport.

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

1
5.01.0
sfbootman
Business
SF Ca
Jul 17, 2010

Not reccomended

[...] The hall ways smell of Roach spray , the rooms had No covers when I requested one they told me the are above the bed " Apparently two hand towels classify as Blankets" the manager 30 min later brought a duvet to the room (with a small bug on it - i took pictures of these things) . The rooms had NO working phones. I feel completely ripped off . The floor of the restroom was filthy and should not be walked on in bare feet. The hotel does not offer shampoo bring your own , but they do have a 3 in one hand soap you are welcome to use in your hair?

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
5
Room comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

the restaurant across the parking lot is good with an all you can eat salad bar if that's your thing.

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Review of Holiday Inn Express GATWICK - CRAWLEY

Reviewer score

4
5.01.0
PNWACE
Business
Seattle WA USA
Jul 4, 2010

Great place to stay

We really enjoyed our stay at this hotel. The staff were extremely friendly and very helpful. Rooms were immaculate and quiet, bath/shower facilities were excellent. I would definately recommend this hotel. FYI they had a lot of tour buses go thru etc but nothing overwhelming. We chose this location because it was close to Gatwick and easy to get around driving, Brighton is 25 mins, train access to London was frequent and easy to get around from Victoria station via the tube. Town center/mall is a 15 min walk. What is not shown is that there is a new wing and a new, well stocked breakfast facility. There is also a good eatery/pub on the same site which we used often. For us a family of 4, the sleeping was a little tight with all the luggage etc, would have liked 2 double bed arrangement in a single room. Overall one of the best choices if you are travelling around busy, hectic London.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

We really enjoyed the southeast coast. From naval Portsmouth east thru Arundel, Bognor Regis, Brighton, Eastbourne, Seven Sisters/Seaford, Beachy Head, all fabulous places to visit. M23 allowed easy driving access to other places (Bath, and north of London)

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