A lovely hotel in a great central location. However, our room was on the first floor and we were... See full review
Jun 8, 2011
I could not sleep because thumping disco music from a nearby nightclub kept me awake until gone 4am... See full review
Oct 29, 2013
The Mercure Queen's Hotel is an elegant and imposing structure, described as one of the noblest buildings of its kind in Europe. You will experience superb standards of comfort and convenience in this ever fashionable Regency hotel. The hotel overlooks the Imperial Gardens on the famous Promenade, a mere stroll from the town's many excellent shops and restaurants. The hotel offers the Napier Restaurant and Conservatory, the Gold Cup Bar and Lounge. Onsite parking available.
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Standard Room with 2 single beds. Twin bedded room. Each room offers flatscreen TV, MP3 connector, complimentary WiFi, tea & coffee making facilities, toiletries, hairdryer, iron and board. Bathroom with bathtub.
1 Db bed Exec
Executive double or twin room. Executive room - King Double or Twin bedded room (request on booking). All rooms are en suite with air conditioning, LCD TV, Radio, telephone. Tea & coffee making facilities, mini bar (on request).
1 Qn bed Clc
Classic Room with 1 queensize bed. Room with Double bed. Each room offers flatscreen TV, MP3 connector, complimentary WiFi, tea & coffee making facilities, toiletries, hairdryer, iron and board. Bathroom with bathtub or walkin shower.
1 Kg bed Sup
Privilege room. Upgraded double room with additional services and amenities - king-size bed, free wifi, minibar (free soft drinks), espresso and hot drinks machine, bathrobe and slippers, newspaper and enhanced complimentary toiletries.
No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
AM/FM alarm clock
Nearby points of interest
Cheltenham Racecourse: 1.4 mi
Napier Restaurant and Conservatory offers the best of traditional and contemporary British cuisine with classic dishes cooked with flair and perfectly complemented by a selection of fine wines from our extensive wine list.
THE GOLD CUP BAR
The lounge and the Gold Cup Bar are the perfect settings for pre- and after-dinner drinks, snacks, morning coffee and afternoon tea.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
I could not sleep because thumping disco music from a nearby nightclub kept me awake until gone 4am and then the hotel wake up system woke us up at 6.30 instead of 7.30 because the system had not recognised that the clocks went back. When I
complained about the noise the receptionist said that loads of guests had complained about it in the past but that there was nothing the hotel could do - not good enough!!
A lovely hotel in a great central location. However, our room was on the first floor and we were kept awake by the very creeky floorboards of a room occupied by a person who was clearly unable to sleep in the room about ours!! Also, very noisey
selfish guests talking at full voice and slamming doors at 3.00 am on a Sunday Morning all contributed to a dreadful nights sleep.