$99 Avg/night
Rate and special offer based on Check-in: Dec 29, 2014 Check-out: Dec 30, 2014

Mercure Cheltenham Queen's

4 stars
The Promenade, CHELTENHAM, GL50 1NN
Hotel Overview
Reviewer score
2.5
out of 5
2 reviews
Lovely Hotel but be careful which room

A lovely hotel in a great central location. However, our room was on the first floor and we were... See full review

  • jk
  • Jun 8, 2011
horribly noisy

I could not sleep because thumping disco music from a nearby nightclub kept me awake until gone 4am... See full review

  • kitty46
  • Oct 29, 2013
The Mercure Queen's Hotel is an elegant and imposing structure, described as one of the noblest buildings of its kind in Europe. You will experience superb standards of comfort and convenience in this ever fashionable Regency hotel. The hotel overlooks the Imperial Gardens on the famous Promenade, a mere stroll from the town's many excellent shops and restaurants. The hotel offers the Napier Restaurant and Conservatory, the Gold Cup Bar and Lounge. Onsite parking available.

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Mercure Cheltenham Queen's Rooms

2 Sg beds Std
Standard Room with 2 single beds. Twin bedded room. Each room offers flatscreen TV, MP3 connector, complimentary WiFi, tea & coffee making facilities, toiletries, hairdryer, iron and board. Bathroom with bathtub.
1 Db bed Exec
Executive double or twin room. Executive room - King Double or Twin bedded room (request on booking). All rooms are en suite with air conditioning, LCD TV, Radio, telephone. Tea & coffee making facilities, mini bar (on request).
1 Qn bed Clc
Classic Room with 1 queensize bed. Room with Double bed. Each room offers flatscreen TV, MP3 connector, complimentary WiFi, tea & coffee making facilities, toiletries, hairdryer, iron and board. Bathroom with bathtub or walkin shower.
1 Kg bed Sup
Privilege room. Upgraded double room with additional services and amenities - king-size bed, free wifi, minibar (free soft drinks), espresso and hot drinks machine, bathrobe and slippers, newspaper and enhanced complimentary toiletries.

Amenities

  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Security
Wake-up service
Tour desk
Meeting/Banquet facilities
FAX
Overhead projector
Parking
Parking
Outdoor parking
Room
Satellite TV
Safe
AM/FM alarm clock
Cribs available
Bath tub
Trouser press

Nearby points of interest

  • Cheltenham Racecourse: 1.4 mi

Dining

NAPIER RESTAURANT
Napier Restaurant and Conservatory offers the best of traditional and contemporary British cuisine with classic dishes cooked with flair and perfectly complemented by a selection of fine wines from our extensive wine list.
THE GOLD CUP BAR
The lounge and the Gold Cup Bar are the perfect settings for pre- and after-dinner drinks, snacks, morning coffee and afternoon tea.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for Mercure Cheltenham Queen's

Overall score

2.5 / 5
5.01.0
2 out of 2
Amenities:
3.5
Room cleanliness:
4.5
Hotel staff:
3
Room comfort:
3.5
Location:
3.5
Value:
3
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Review of Mercure Cheltenham Queen's

Reviewer score

1
5.01.0
kitty46
Business
Manchester
Oct 29, 2013

horribly noisy

I could not sleep because thumping disco music from a nearby nightclub kept me awake until gone 4am and then the hotel wake up system woke us up at 6.30 instead of 7.30 because the system had not recognised that the clocks went back. When I complained about the noise the receptionist said that loads of guests had complained about it in the past but that there was nothing the hotel could do - not good enough!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Mercure Cheltenham Queen's

Reviewer score

4
5.01.0
jk
Business
london
Jun 8, 2011

Lovely Hotel but be careful which room

A lovely hotel in a great central location. However, our room was on the first floor and we were kept awake by the very creeky floorboards of a room occupied by a person who was clearly unable to sleep in the room about ours!! Also, very noisey selfish guests talking at full voice and slamming doors at 3.00 am on a Sunday Morning all contributed to a dreadful nights sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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