Carlisle Swallow

3 stars
London Rd, --, Carlisle, CA1 2NS
Hotel Overview
Reviewer score
2.0
out of 5
4 reviews
Grena Green Retreat

To be honest the first night was a bit of a nightmare and best forgot, but in a new room everything... See full review

  • Firecheckone
  • Sep 25, 2012
No room at the hotel.

I booked a room and received a confirmation. When I arrived at around 8pm I was told there were no... See full review

  • John Laverick
  • Jul 16, 2014
92 bedrooms and extensive Leisure facilities including pool sauna steam room Jacuzzi and gymnasium. Dining includes Langdales Restaurant with a la carte and nightly menu Fairfield lounge and 24hr room service. With large free car park and easy access to public transport and network routes we have all the ingredients for a great stay.

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Carlisle Swallow Rooms

Standard
Description not provided
Standard
Twin - Twin-bedded room with en-suite facilities. TV. Telephone. Wi-Fi. Trouser press. Hairdryer. Welcome Tray. Iron and ironing board.
Standard
Double - Double bedded room with en-suite facilities. TV. Telephone. Wi-Fi. Trouser press. Hairdryer. Welcome tray. Iron and ironing board.

Amenities

  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Activities
Indoor pool
Fitness center or spa
Exercise gym
Jacuzzi
Sauna
Dining
Bar/Lounge
Coffee maker in room
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Security
Wake-up service
Meeting/Banquet facilities
Audio visual equipment
Parking
Free parking
Parking
Room
Television with cable
Kitchen
Hairdryer in room
Cribs available
Shower
Iron
Ironing board
Smoke detectors

Dining

Langsdale resturant
Hours of Operation 7.00am to 9.30am Mon to Fri 8.00am to 10.00am Sat and Sun 6.30pm to 9.30pm Everyday Days of Operation All Dress Code - Smart Casual Type of Food Served - 3 course TDH menu Friendly atmosphere can seat up to 100 covers.
Fairfield Lounge
Days of Operation All Dress Code - Casual Food Served - Bar Snack Has sofa and comfy seats. Large window lets in light so the bar is bright.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (4)

Ratings and reviews for Carlisle Swallow

Overall score

2 / 5
5.01.0
4 out of 4
Amenities:
2
Room cleanliness:
2.3
Hotel staff:
2.3
Room comfort:
2
Location:
2.3
Value:
1.8
Sort by:
Review of Carlisle Swallow

Reviewer score

1
5.01.0
John Laverick
Business
Newcastle
Jul 16, 2014

No room at the hotel.

I booked a room and received a confirmation. When I arrived at around 8pm I was told there were no rooms available. It turns out that they'd known about the issue since 10am but failed to contact me and let me know even though they had my contact details!! Very poor service. The staff had reserved me alternative sub-standard accommodation without any consultation and made no effort to assist with travel arrangements. Other than that it was pleasant enough for the ten minutes I was there!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Carlisle Swallow

Reviewer score

4
5.01.0
Firecheckone
Business
West Midlands, UK
Sep 25, 2012

Grena Green Retreat

To be honest the first night was a bit of a nightmare and best forgot, but in a new room everything picked up. The meals in the restaurant were exceptional and with the staff attentive and helpful it made for a great dining experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Carlisle Swallow

Reviewer score

1
5.01.0
onlyjustgotoverit
Business
Miles away
Jul 30, 2012

Dreadful

An awful place to stay, I almost slept in the car. The room temperature was stifling (radiators on in summer!) A pedestle or desk fan was not available despite having its own gym. The mattress on one bed was so hard and lumpy concrete would have been favourable, the other bed was broken. The television did not work and when the faults were highlighted the staff were next to useless. Other than checking out, the breakfast was the only positive thing about this establishment.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Money-saving tip: Not Applicable

Seriously - Stay somewhere else

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Review of Carlisle Swallow

Reviewer score

2
5.01.0
Visitor 11
Business
Birmingham
Jul 3, 2012

Pretty Average

Not so great, if you use SAT NAV (post code as per website)it will direct through private road and get stuck. On London Road take left at ARC Wash centre for the Hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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