This will be the last time we stay at this chain of hotels, the standard has dropped to a new low &... See full review
Jun 23, 2014
Avoid at all costs
They seem to be trying to take advantage of people. The rooms offered on the internet are not the... See full review
Aug 4, 2009
The Ballroom is a spectacular part of the hotel with its intricate details around the stained glass domes in the ceiling. All 145 stylishly decorated bedrooms, many with sea views and spa baths, are well equipped and include Telephone, TV, Hairdryer and Tea & Coffee making facilities. WIFI is free to all guests and is available in all public areas of the hotel.The hotel provides 24 hour room service. Please Note: No pets are allowed and, in line with other Hotel chains, as of the 30th September 2010 all credit/debit cards used to settle accounts at all hotels will have a 2.00 GBP admin charge added.
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Gilbert's restaurant is the main eatery and offers a big hearty breakfast, light lunches and traditional mouth watering 3-course Dinners. The Albany Bar compliments the restaurant with its warm and cosy seating area and is the perfect place for that relaxing drink or snack.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Unable to hear receptionist on arrivel due to volumn of 'in house' bar entertainment. Damp on the wall and skirtingboard in bedroom. TV remote not working. Huge Hotel with only 1 lift for 4 people. Broken on last day of stay. OAP's in wheelchairs
had to be carried down the stairs. No hot water in tap in room on last day of stay - shower not working either. Toilet in room leaking onto bathroom floor. A real health hazard. Breakfast tables piled with dirty cutlary and plates. Clean your own table before you can sit! Breakfast Buffet not kept hot by ancient self service stand. Basil Faulty could learn a few things from this hotel. One to avoid. Great shame as location superb and building has real character. Rather like an ocean liner where the owners are trying to squeeze out that last trip. In this case the ship would be called Titanic. Perfectly represents all that is wrong with the perception of many of a holiday in Blackpool. Has to be seen to be believed.
They seem to be trying to take advantage of people. The rooms offered on the internet are not the rooms they provide. Prepaid room and on check in demanded twice the rack rate to let us in room. Then put us in noisy, very small rooms with no view.
One of the rooms had bed bugs and other insects.