Hotel Overview
The bad and the really ugly
When we first arrived the bathroom floor was very nasty. Requested a wake up call and the...
See full review
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International traveler
- Jun 10, 2009
San Marco Rooms
- Guest Rooms
- All rooms are well appointed, although they can be described as basic and a little dated. The size of all rooms is small to medium, and they are in fair condition. Bathrooms are also small in size.
Hotel Map
Amenities
- 24 Hour Room Service
- Elevators
- Exercise Gym
- Fitness center
- Laundry Service
- Outdoor Pool
- Pool
- Porters
- Restaurant
- Room Service
- Sauna
Dining
- Restaurant
- The cosy, intimate restaurant offers a wide range of international dishes, including Indian, Chinese, Arabic and European.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (1)
Ratings and reviews for San Marco
- All travelers (1) 1 / 5
- Friends (1) 1 / 5
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 3
- Value:
- 2
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
International traveler
The bad and the really ugly
When we first arrived the bathroom floor was very nasty. Requested a wake up call and the receptionist did not put in the request. Missed an appointment and we missed breakfast. called the front desk and the receptionist said something must be wrong with the telephone. this was a lie because we had no problems with our telephone. My friend was using the toilet and water came down from the ceiling on her head and all over the bathroom floor. Called maintenance and we thought they repaired the water leak. Two or three days later I walked in the bathroom and the floor and toilet was covered with water from the leaking ceiling. called maintenance and they said the hot water heater was broken. called the front desk 2 hours prior to checking out to inform the hotel will would be checking out in two hours and we needed a taxi at 7pm. our taxi showed up at 7:10pm and the taxi driver charged us an extra 6 aed because the hotel requested the taxi for us. i told the taxi driver we should not have to pay an extra 6 aed because he was 10 minutes late. taxi driver said the traffic is bad in Dubai. I called orbitz to complain about this hotel. No compensation for the inconvenience from Orbitz or San Marco Hotel. Just an apology from the hotel and Orbitz.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 3
- Value:
- 2
Shopping tip:
Short walk from hotel
Gold sook is 15 min walk. Gold was very expensive at the gold sook. Good inexpesive shopping at OLD sook. to get the Old Sook take a taxi from the hotel to water front and take the water taxi for 1 aed to the other side. when you get off the water taxi turn left and you will be at the OLD sook.
