Holiday Inn Express DUBAI - INTERNET CITY

3 stars
View map of Knowledge Village,Pob 282647, P.O. BOX 282647, Dubai,

Hotel Overview

Reviewer score
3.3
out of 5
14 reviews
Good stay, good location but slightly lacking in customer care

The room was clean and nice. Breakfast was ok. Hotel is well presented. The service wasn't anything... See full review

  • rebecca m.
  • May 5, 2015
Business trip

great business hotel. Will use again on my next trip See full review

  • Jacqueline M.
  • Apr 10, 2015
Stay at the contemporary Holiday Inn Express Dubai Internet City in the heart of the Knowledge Village business zone, minutes from Internet City technology park.Friendly staff offer a warm welcome in the air-conditioned Lobby of Holiday Inn Express Dubai Internet City, an easy 30-minute taxi trip from Dubai International Airport. Mingle with colleagues in our sleek Lobby bar, or catch up on work via wireless Internet. You can also access high-speed Internet from the comfort of our Guest rooms, some of which have views of the famous Burj Al Arab hotel and Palm Jumeirah.Doing business is easy at the Holiday Inn Express Dubai Internet City, close to the Internet City and Media City business zones. There's space for up to 120 delegates in the largest of our three naturally lit meeting rooms, and plenty of PCs available in the 24-hour self-service Business Centre.Pack your bucket and spade and head for family-friendly Jumeirah Beach. or catch the hotel's complimentary shuttle to the Mall of the Emirates where you can combine shopping with indoor skiing. Cool off on the thrilling water slides at nearby Wild Wadi water park.Set your own pace at the Holiday Inn Express Dubai Internet City. You can access the MiniGym 24 hours a day, and snacks and drinks are always available from the 24-hour kiosk. Our self-service buffet breakfast is complimentary, as is onsite guest parking.

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
General
Ice machine
Activities
Children's activities
Golf
Tennis
Dining
Free breakfast
Bar/Lounge
Coffee maker in room
Room service
Services
Business center
Maid service
Childcare Service
In-Room Safe
Tour desk
Car rental desk
Barber/Beauty shop
Porters
FAX
Gift shop
Currency exchange
Overhead projector
White board
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Safe
Desk with lamp
Mini bar
Hairdryer in room
Outlet adapters
Cribs available
Sofa bed
Temperature control

Hotel Map

25.1043 55.1661
Area served
DUBAI
Nearby airports
Dubai International Airport, (DXB), 25.00, KM, SW; Sharjah International Airport, (SHJ), 45.00, KM, SW;
Area description
City Center, city

Nearby points of interest

  • Knowledge Village: 0.5 mi
  • Al Sofouh: 1.5 mi
  • Ski Dubai: 2.2 mi
  • Emirates Hill: 2.4 mi
  • Al Barsha: 2.6 mi
  • Wild Wadi Water Park: 2.8 mi
  • Burj Al Arab: 2.9 mi
  • Umm Al Sheif: 3 mi
  • Aquaventure Waterpark: 3.5 mi
  • Al Quoz: 4.6 mi
  • Umm Suqeim: 4.6 mi
  • Ibn Battuta Mall: 5 mi
  • Dubai Sports City: 5.5 mi
  • Dubai Autodrome: 5.9 mi
  • Al Safa: 6.3 mi
  • Knowledge Village: 0.5 mi
  • Al Sofouh: 1.5 mi
  • Ski Dubai: 2.2 mi
  • Emirates Hill: 2.4 mi
  • Al Barsha: 2.6 mi
  • Wild Wadi Water Park: 2.8 mi
  • Burj Al Arab: 2.9 mi
  • Umm Al Sheif: 3 mi
  • Aquaventure Waterpark: 3.5 mi
  • Al Quoz: 4.6 mi
  • Umm Suqeim: 4.6 mi
  • Ibn Battuta Mall: 5 mi
  • Dubai Sports City: 5.5 mi
  • Dubai Autodrome: 5.9 mi
  • Al Safa: 6.3 mi
  • Arabian Ranches: 7.5 mi
  • Al Wasl: 8.4 mi
  • Seawings Dubai: 8.9 mi
  • Global Village: 9.1 mi
  • Dubai Fountain: 9.3 mi
  • Dubai International Art Centre: 9.3 mi
  • Mercato Shopping Mall: 9.4 mi
  • Dubai Mall: 9.6 mi
  • Dubai Zoo: 9.9 mi
  • Al Satwa: 10.4 mi
  • Trade Center: 11 mi
  • Dubai International Convention Centre: 11.3 mi
  • Zabeel: 11.4 mi
  • Nad Al Sheba: 11.8 mi
  • Al Karama: 12.7 mi
  • Ras Al Khor: 12.8 mi
  • Wafi City Mall: 12.9 mi
  • Raffles Botanical Garden: 12.9 mi
  • Al Jaddaf: 12.9 mi
  • Umm Hurair: 13.1 mi
  • Mankhool: 13.1 mi
  • Oud Metha: 13.1 mi
  • Dubai Opera House: 13.2 mi
  • Wonderland: 13.6 mi
  • Dubai Museum: 13.7 mi
  • Al Shindagha Market: 13.7 mi
  • Heritage and Diving Village: 13.7 mi
  • Al Shindagha: 14.1 mi
  • Port Saeed: 14.2 mi
  • Gold Souk: 14.2 mi

Dining

The Great Room
Located in the ground floor, All day dining offers international cuisine.Offers limited buffer continental breakfast for all guests in house. A la carte Lunch and Dinner. Buffet lunch is available now on weekdays.
Lobby Bar and Lounge
Warm and relaxing atmosphere, serves drinks and light snacks.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (14)

Ratings and reviews for Holiday Inn Express DUBAI - INTERNET CITY

Overall score

3.3 / 5
5.01.0
14 out of 14
Amenities:
3.1
Cleanliness:
3.9
Hotel staff:
3.9
Comfort:
3.4
Location:
3.4
Value:
4

86% would recommend to a friend.

Sort by:
Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

4
5.01.0
rebecca m.
Business
N/A
May 5, 2015

Good stay, good location but slightly lacking in customer care

The room was clean and nice. Breakfast was ok. Hotel is well presented. The service wasn't anything special. Generally, when we did speak with staff they were polite and friendly. However, 3 of us stayed in our room and the bed settee wasn't made up ready (even though we'd emailed ahead with our Midnight ETA). All week we were only left towels, water, glasses etc for 2 people. One day our room wasn't serviced. Our plane didn't leave till the early hours of the next day when we checked out and there were no shower facilities available to clean up after a day out in the heat before flying home. When i asked at reception I was told there was 'no shower facility in the gym and even if there was I wouldn't have been allowed to use after we'd checked out of our room'. The deputy manager was sat to the side when I asked and sniggered. On a positive, it's a good location. Close to metro to get across Dubai. It's a 10 min walk to station and about 20 mins to the Burj khalifa on metro. Coming home in taxi after midnight from there cost about £5 and took Also quick in taxi to the marina and JBR beach (about £2.50 in a normal taxi - avoid the expensive hotel cars who wanted to charge us 4 times this). In summary, nice hotel with a good location and excellent value but don't expect too much in terms of customer care.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

4
5.01.0
Jacqueline M.
Business
Glasgow
Apr 10, 2015

Business trip

great business hotel. Will use again on my next trip

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

3
5.01.0
O A P marathon runner
Business
Ireland
Jan 30, 2014

Running the Marathon and seeing the wonderful sights of Dubai

Hotel was clean and staff were helpful . The room was crowded for 3 people , Sofa bed took up too much space when opened out. We looked for a change of room and were given a disabled persons room . This helped the the situation somewhat but I would have to say that the room just was not suitable for 3 people .A single bed in the room would be a better option than the sofa bed . There was no hot water on tap at the sink for shaving although the shower was good ..Breakfast finishing time was too early for a lot of people and could be extended to 10.30 to accommodate those rising a little later . Overall the hotel and it's staff were fine but we would chose another location if we go to Dubai again .Value for money I would give it a good review and it would be fine for a business trip .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

4
5.01.0
Donegal couple
Business
Ireland
Dec 2, 2013

Holiday Heaven

Having stayed at the Holiday Inn Express in 2012 my wife and I returned for a ten day visit in November 2013. Once again we had another wonderful experience during our visit. There are so many positives we wish to highlight and these are the most prominent and relevant. - The warm and hospitable attitude of all the staff - the reception, security, domestic and dining room. We had the pleasure of dining there each morning for breakfast and we were so touched by the service, the dedication, the happiness and the warmth of all those who attended our needs. In particular we wish to mention Michael and Marybeth. Their good humour and goodwill made our visits to the dining room so memorable. Those at the reception were so helpful and so friendly. The security staff always had a welcoming smile and they were so efficient in ordering taxis or.providing advice as requested. The location is perfect and is the ideal meeting point for family and friends. On a more sober note I would suggest that the Rewards club would be automatically available to all patrons irrespective of booking agents. We would highly recommend the Hotel to our friends and we will return next year. Our sincerest thanks for a wonderful experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Metro.d

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

4
5.01.0
I live out of a suitcase
Business
Ohio
Nov 12, 2013

Good Hotel

Nice hotel, convenient location. Walking distance from a Caribou Coffee (for those coffee drinkers).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

3
5.01.0
KFrazier
Business
Navy Base, Juffair Bahrain
Sep 9, 2013

Just Okay

Aside from the EXTREMELY small shower and old worn carpet, my stay was okay. The staff was very professional. This hotel will suffice if you are looking to enjoy Dubai without having a huge Hotel bill. The free underground parking and easy access to the main Highway are convenient, if you have a rental car. Lastly, the wireless internet service is very good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
5
Comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Bring or rent an updated GPS if you decide to rent a car.

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

2
5.01.0
Cti Dweller
Business
me
Jan 25, 2013

Location to the Metro is the best attribute

The free breakfast is more than adequate. The staff is OK but not very helpful for directions or trying to find that special place for dinner. The location and very short walk to the Metro was the best attribute. We explored the city in this fashion and found that we didn't need to pay for a tour.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Ride the Metro

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

3
5.01.0
Vito19
Business
Aberdeen
Dec 31, 2012

Good value for money

Typical Holiday inn standard. Room was ok, bathroom was slightly dirty but all in all offered good value for money. The hotel staff were extremely polite and helpful and easily approachable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
1
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

3
5.01.0
Edy R.
Business
UAE
Jul 22, 2012

Internet City Stay

The stay was great and convenient... Plus they gave us a complimentary breakfast. The only issue I had was that they charge for internet usage. Most places have complimentary internet, dont know why they still want to charge, for something we use all the time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Money-saving tip: Long walk from hotel

When traveling in Dubai, you're best bet is to buy a day pass for 16 dirhams, and it will allow unlimited use of the metro train until midnight. Metro takes you to most places you need in Dubai.

Review of Holiday Inn Express DUBAI - INTERNET CITY

Reviewer score

3
5.01.0
intheworld
Business
San Diego, CA, USA
Dec 18, 2011

decent hotel in dubai

the hotel is standard, nothing fancy,nothing special. the location is good- being close to a lot of things will save you money on cabs, but its not in the heart of any one place. the best part was the price, it was very good for Dubai - about $100 USD. and considering people usually dont spend much time in their rooms anyway...it was just fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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