Four Points by Sheraton Downtown Dubai

4 stars
Mankhool Road, 4C Street, Bur Dubai, Dubai,
Hotel Overview
Reviewer score
4.1
out of 5
54 reviews
Fantastic vacation

The experience at this hotel was wonderful. The staffs were fantastic and courteous. We had a great... See full review

  • Debbie G
  • Mar 5, 2014
Feels like home

Great service out of a comfortable location. Would recommend this to others in need of a convenient... See full review

  • The JaDa Company
  • Jul 24, 2013
Spacious, comfortable hotel in the heart of downtown Dubai
Four Points by Sheraton Downtown Dubai provides guests with abundant amenities and a prime location. The hotel stands seven stories high over Al Mankhool Street, right in the middle of the popular Bur Dubai area and is a short drive from Dubai International Airport, Dubai World Trade Center and Jumeirah Beach Park. The convenient location allows guests to walk to commercial districts, Dubai Creek Park and the metro train station. Four Points by Sheraton Downtown Dubai also features a rooftop swimming pool and sundeck for a chance to relax in style.
  • Located in middle of downtown Dubai
  • Close to Dubai International Airport
  • Rooftop swimming pool and sundeck
Four Points by Sheraton Downtown Dubai is located close to both the Dubai World Trade Center and Dubai International Airport, ideal for both business and leisure travelers. Guests shop and sightsee at nearby Dubai Museum, Dubai Creek Park and Jumeirah Beach Park. Khalid Bin Waleed metro station is a short walk from the hotel.
Guests find plenty of spacious comfort in guest rooms and suites at Four Points by Sheraton Downtown Dubai. The 250 oversized rooms feature sumptuous furnishings, with rich colors and fabrics, soft lighting and contemporary design. Every room features the Four Points by Sheraton Four Comfort Bed, LCD television, complimentary wireless Internet access, free bottled water, coffee- and tea-making facilities, mini-bar and comfortable seating area.

Executive suites offer a lounge area for entertaining, work or relaxation after a busy day of meetings and sightseeing.
Yesterday Restaurant & Pub, on-site at the hotel, is a cozy hideaway with the charm of a traditional English pub. The stained glass behind the bar and dark wood furnishings create a friendly atmosphere. Italian fare is on the menu at Centro Citta, a casual dining restaurant serving pizza and pasta. The comfy Lobby Lounge features free Wi-Fi, a range of snacks and plenty of seating.
  • Dubai International Airport (4.9 mi/8 km)
  • Bur Dubai (0.6 mi/1 km)
  • Dubai Museum (0.8 mi/1.3 km)
  • Dubai International Convention Centre (1.9 mi/3.1 km)
  • Creek Golf and Yacht Club (2.1 mi/3.4 km)
  • Jumeirah Beach (6.8 mi/11 km)
  • Dubai Marina (15.2 mi/24.4 km)
  • Business center
  • Meeting rooms
  • High-speed Internet (fees apply)

Four Points by Sheraton Downtown Dubai Rooms

Classic
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
24 hour security
Activities
Heated pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Multilingual
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
FAX
Video checkout
Currency exchange
Audio visual equipment
White board
Internet
High-speed internet
Parking
Valet parking
Room
Television with cable
Iron
Ironing board

Hotel Map

25.252 55.2928
Nearby airports
Abu Dhabi International Airport, (AUH), 117.00, KM; Dubai International Airport, (DXB), 8.00, KM; Sharjah International Airport, (SHJ), 27.00, KM;
Area description
Downtown

Nearby points of interest

  • Mankhool: 0.2 mi
  • Dubai Museum: 0.8 mi
  • Al Karama: 0.9 mi
  • Al Shindagha Market: 1.1 mi
  • Heritage and Diving Village: 1.1 mi
  • Umm Hurair: 1.2 mi
  • Al Shindagha: 1.4 mi
  • Gold Souk: 1.4 mi
  • Oud Metha: 1.5 mi
  • Dubai Shopping Festival: 1.6 mi
  • Port Saeed: 1.7 mi
  • Fish Roundabout: 1.8 mi
  • Al Rigga: 1.9 mi
  • Naif: 1.9 mi
  • Dubai International Convention Centre: 1.9 mi
  • Mankhool: 0.2 mi
  • Dubai Museum: 0.8 mi
  • Al Karama: 0.9 mi
  • Al Shindagha Market: 1.1 mi
  • Heritage and Diving Village: 1.1 mi
  • Umm Hurair: 1.2 mi
  • Al Shindagha: 1.4 mi
  • Gold Souk: 1.4 mi
  • Oud Metha: 1.5 mi
  • Dubai Shopping Festival: 1.6 mi
  • Port Saeed: 1.7 mi
  • Fish Roundabout: 1.8 mi
  • Al Rigga: 1.9 mi
  • Naif: 1.9 mi
  • Dubai International Convention Centre: 1.9 mi
  • Trade Center: 2.1 mi
  • Creek Golf and Yacht Club: 2.1 mi
  • Deira Clocktower: 2.2 mi
  • Al Muraqqabat: 2.3 mi
  • Wafi City Mall: 2.3 mi
  • Raffles Botanical Garden: 2.4 mi
  • Al Satwa: 2.6 mi
  • Wonderland: 2.6 mi
  • Zabeel: 2.7 mi
  • Deira Corniche: 2.9 mi
  • Dubai Zoo: 3.1 mi
  • Abu Hail: 3.3 mi
  • Al Jaddaf: 3.4 mi
  • Mercato Shopping Mall: 3.5 mi
  • Dubai International Art Centre: 3.6 mi
  • Garhoud: 3.7 mi
  • Al Garhoud: 3.7 mi
  • Dubai Mall: 3.8 mi
  • Burj Khalifa: 4 mi
  • Dubai Fountain: 4.1 mi
  • Dubai Opera House: 4.5 mi
  • Al Wasl: 4.6 mi
  • Umm Ramool: 5 mi
  • Grand Mosque: 5 mi
  • Ras Al Khor: 5 mi
  • Al Mamzar: 5.1 mi
  • Al Qusais: 6 mi
  • Al Rashidiya: 6.4 mi
  • Al Safa: 6.7 mi
  • Nadd Al Hamar: 6.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (54)

Ratings and reviews for Four Points by Sheraton Downtown Dubai

Overall score

4.1 / 5
5.01.0
54 out of 54
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.4
Location:
3.6
Value:
4.2

89% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Downtown Dubai

Reviewer score

1
5.01.0
Anonymous
ca
Sep 2, 2010

it is not really a good hotel

it is not really a 4 star hotel. the house keeping didnot care to clean my room or either change my shower towels for the 3 nights that i stay there. the shower wall felt down with the light and all wires were hanging on the roof of shower and i alomst got electricuted and they call their staff to fix it but nobody cared. so it never got fixed. i recommend another better hotel to every one . it really should be 1 star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Review of Four Points by Sheraton Downtown Dubai

Reviewer score

1
5.01.0
Anonymous
ca
Sep 2, 2010

it is not really a good hotel

it is not really a 4 star hotel. the house keeping didnot care to clean my room or either change my shower towels for the 3 nights that i stay there. the shower wall felt down with the light and all wires were hanging on the roof of shower and i alomst got electricuted and they call their staff to fix it but nobody cared. so it never got fixed. i recommend another better hotel to every one . it really should be 1 star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Review of Four Points by Sheraton Downtown Dubai

Reviewer score

2
5.01.0
Kevin does Europe
Perth, Australia
Oct 31, 2013

Average Business Hotel

To start with, there was nothing "wrong" with this Hotel but it seemed to lack any spark or edge. It was clean and the staff were efficient but little was done to distinguish the property above any other. The furnishings seemed tired and out of date and the decor reminded me of the 1980's style of Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
sc3287
Houston, Texas
Feb 6, 2012

Overpriced for the location

The hotel is not close to anything. It's a 15-20 walk to get anywhere. You have to take a taxi to get around. The hotel is decent. The rooms are clean and comfortable. The staff was friendly and helpful. You do have to pay a lot for the internet and any local calls. It should be free for the price but that's normal for Sheraton.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
2
Sightseeing tip: Long walk from hotel

Stay close to the metro line or the bus station to make traveling through Dubai easier. The extra cost of the hotel will be made up in not needing a taxi to get around.

Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
Anonymous
Business
Toronto, Canada
Mar 22, 2011

Business trip

hotel was clean and nice, just a little out of place and not many convenient features or place near by. No wireless internet in the suites, no payphones in the hotel lobby etc. The cafe in the lobby had limited items available. The rooms were a great size and very clean. walking to fast food was easy no real fine dining or modern shopping near by. however if you dont mine the surroundings the hotel is a nice hotel which is classier then the others near by.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Money-saving tip: Short drive from hotel

take a taxi to the metro station which is far cheaper then taxis nicely airconditioned and convenient.

Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
Anonymous
Business
Toronto, Canada
Mar 22, 2011

Business trip

hotel was clean and nice, just a little out of place and not many convenient features or place near by. No wireless internet in the suites, no payphones in the hotel lobby etc. The cafe in the lobby had limited items available. The rooms were a great size and very clean. walking to fast food was easy no real fine dining or modern shopping near by. however if you dont mine the surroundings the hotel is a nice hotel which is classier then the others near by.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Money-saving tip: Short drive from hotel

take a taxi to the metro station which is far cheaper then taxis nicely airconditioned and convenient.

Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
Chi Doc
Cleveland, Ohio
Dec 26, 2012

Room toilets

The toilets were always blocking and wouldn't flush properly. We called engineering several times a day to unblock the toilet. The staff was friendly but one of the front desk staff was rude on the day of check in.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Ace1986
Denver, CO
Jul 8, 2013

calm stay

It was a little far from burj khalifa and far from the marina but the best part it was relaxing and quite at night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Money-saving tip: In Hotel

try to book anything online

Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
A. Qidwai
Business
Islamabad, Pakistan
Feb 12, 2013

Decent, comfortable accomodation

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Quality of food and atmosphere in Festival City area is exceptionally good.

Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Anonymous
Atlanta, GA
Apr 22, 2009

Four Points By Sheraton in Dubai

The staff we all extremely friendly and helpful. The room was great. Nice and clean. The bed was heaven. Free internet in the lobby but in the room. The lounge was an excellent place to relax and get a drink.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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