$83 Avg/night
Rate and special offer based on Check-in: Apr 16, 2015 Check-out: Apr 19, 2015

Four Points by Sheraton Downtown Dubai

4 stars
View map of Mankhool Road, 4C Street, Mankhool Road, 4C Street, Dubai,

Hotel Overview

Ratings and reviews for Four Points by Sheraton Downtown Dubai

Overall score

4 / 5
5.01.0
40 out of 40
Amenities:
4
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.5
Location:
3.7
Value:
4.1

88% would recommend to a friend.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
A. Qidwai
Business
Islamabad, Pakistan
Feb 12, 2013

Decent, comfortable accomodation

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Quality of food and atmosphere in Festival City area is exceptionally good.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
A. Qidwai
Business
Islamabad, Pakistan
Feb 12, 2013

Decent, comfortable accomodation

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Quality of food and atmosphere in Festival City area is exceptionally good.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Upncomingtraveler
Business
Boston, MA
Jan 6, 2013

Adequate Experience

This hotel is in the old part of Dubai so it is not close to the Downtown Dubai and its attractions. However, getting around Dubai by taxi is affordable. I was very disappointed that there was no WiFi access in the rooms and I thought the internet fees were pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
Chi Doc
Business
Cleveland, Ohio
Dec 26, 2012

Room toilets

The toilets were always blocking and wouldn't flush properly. We called engineering several times a day to unblock the toilet. The staff was friendly but one of the front desk staff was rude on the day of check in.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
ubiquitouus
Business
Chicago, USA
Jun 16, 2012

Good, clean, and central location between city and airport

Staff was polite and professional. Location was not within walking distance of anything, but it was too hot to walk very far anyway (June). Room was clean and pleasant. As we arrived early in the morning, the hotel was able to have our room ready by 9 am, which is unusually early, but very helpful! I would recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Eilis
Business
Kildare
Jun 11, 2012

Lovely staff

This is a very good hotel, who know how to train their staff in customer service. The lower than avaerage mark for cleanliness may have been through a misunderstanding, as the hotel have an admirable policy of letting you choose whether your room is cleaned, or not, to save the planet. I think wires got crossed and I had to ask for the room to be made up. The pool area is a little small, and on occassion it was hard to get a place in the sun, but here as well, the staff were extremely helpful, I will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Bernie.
Business
Dublin, Co. Dublin, Ireland
Mar 6, 2012

First Time In UAE

My husband and I had a really lovely time during our stay with you,we would gladly stay at this hotel when we return in the future, regards, Bernie.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

The location of the hotel was excellent and as they supplied a shuttle bus,to the main shopping mall, outlet and beach we were well taken care of. We also discovered the local taxi service was very cheap.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Randall E
Business
Modesto, CA
Mar 6, 2012

Good Business or Tourist Location

Hotel in quiet safe neutral area between old city and new financial district. 5 min walk to superb metro. Inexpensive taxis at front door. Hotel new, comfortable, very clean, excellent staff, British-style pub, good large but somewhat pricey buffet breakfast without a la carte alternatives except coffee. Hotel is not in scenic area and no interesting views but easy to get around. About 50% clients businessmen, 50% tourists. Nice rooftop non-lap pool, spa. Very good gym. Must take taxi or metro to get places, nothing of interest within walking distance. Not scenic but good value and comfortable. No problems during our 10-day stay. Staff friendly and accomodating. Pleasant, quiet, low-key, well-maintained, very clean, new.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Take city taxis, not hotel taxis. Same ride and half the cost. 10 dirham minimum. Metro: from hotel 5 min walk east on Mankool to metro station to get to other locations. State of art and inexpensive. Safe even late at night.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

3
5.01.0
sc3287
Business
Houston, Texas
Feb 6, 2012

Overpriced for the location

The hotel is not close to anything. It's a 15-20 walk to get anywhere. You have to take a taxi to get around. The hotel is decent. The rooms are clean and comfortable. The staff was friendly and helpful. You do have to pay a lot for the internet and any local calls. It should be free for the price but that's normal for Sheraton.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Stay close to the metro line or the bus station to make traveling through Dubai easier. The extra cost of the hotel will be made up in not needing a taxi to get around.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
Anonymous
Business
7800 Skive Municipality, Denmark
Feb 5, 2012

Nice room

I stayed one night. Big and very clean room. Good bed. Not far from metro and plenty of options in Bur Dubai and Deira as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Only had breakfast in the hotel. It was very good and a OK price. Friendly staff.

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Review of Four Points by Sheraton Downtown Dubai

Reviewer score

4
5.01.0
zara
Business
Kuwait
Aug 22, 2011

Good Value

Great rooms, okay location. The hotel restaurants aren't great, definitely skip them to eat out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
1
Value:
5
Trip purpose:

Business

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