$320 Avg/night
Rate and special offer based on Check-in: Jun 16, 2015 Check-out: Jun 19, 2015

Atlantis The Palm

5 stars
View map of Crescent Road, The Palm, Dubai,

Hotel Overview

Ratings and reviews for Atlantis The Palm

Overall score

4.4 / 5
5.01.0
96 out of 96
Amenities:
4.6
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.6
Location:
4.4
Value:
4

85% would recommend to a friend.

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
Raja
Business
Miadenhead
Feb 24, 2014

Great

Atlantis is a great hotel, bit pricy but in return you get to stay at a great place where service is first class, water park and lost chambers are really great, my kids absolutely loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Don't go all inclusive and eat out as much as possible, its worth it as you save money and get a varied dining experience.

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Meester Macjee
Business
Boston, MA, USA
Apr 25, 2012

Great Resort, Too Far from Dubai Attractions

This resort was great for relaxation including great pools and beaches. The biggest problem is that the hotel is on Palm Jumeirah, an isolated area that is not fully built up. If you want something outside of what Atlantis offers, you need to hire a cab and take a 20-30 minute ride which costs 50-100 Dhs ($15-$25) each way for a standard yellow taxi. The monorail system attached to this hotel is great for sightseeing, but we dubbed it the 'Monorail to Nowhere.' It travels through two closed stations (construction sites) and only allows you to exit at the third/final destination, which happens to be a parking garage with no walking access to the city. DEFINITELY UPGRADE to the larger room on a higher floor. The benefits greatly outweigh the cost, including lounge access and pre-paid breakfast at the incredible buffets. Breakfast at Kaleidoscope is overwhelmingly outstanding, but will run 310 Dhs ($85) for two people unless you book this deal. The breakfast ordered through room service is also outstanding. Food options here can be tricky. Hours at some of the restaurants are funny, with food service stopping around 8pm. The restaurants that stay open tend to be pricier and more eclectic. Plan a night out in downtown Dubai to mix up food options. The staff was absolutely incredible as well. We brought our daughter (four months old) and the staff was very accommodating, as well as genuinely friendly. The number of people checking up on you can get annoying after a while, but the managers will learn your names if spend enough time around the pools or restaurants, offering additional hospitality. This vacation will be pricey ($6,000 for two people, one week including airfare), but well worth it. If Atlantis offered an all-inclusive option, I would make this a regular destination.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Go to Abu Dhabi! There are a ton of companies that will pick you up right at your door. We went for $55/person on Orient Tours which had an excellent tour guide. Abu Dhabi has a much different feel and is good for breaking up a week in Dubai.

Review of Atlantis The Palm

Reviewer score

4
5.01.0
love sunshine
Business
Fountain Hills, Arizona
May 9, 2012

Great for children

The room was good, the bathroom opened up to the bedroom, nice comfortable bed. View from the room was fabulous. We paid extra to upgrade to the Imperial tower. This gave us breakfast, a good buffet choice. Also afternoon tea but can't comment on that as we did not have it. Appetizers and cocktails in the evenings which was like a meal in itself and fast flowing drinks. Only thing that was not good for us was that it was geared up for children and lots of them. Not great for a couple wanting a nice romantic evening. We found this to be the same for a meal in the French restaurant. The water park and the Chambers were great, the aquarium is fantastic. Staff members were very pleassant and helpful. Think this hotel is ideal if you have kids with you but I wouldn't stay again because it was not geared for adults only really.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Immy
Business
London
May 23, 2012

Nice resort with flaws

The hotel is nice with good features - especially for those with families. Do note however that being at the end of the palm is a bit of a nuisance if you are planning to move about daily. Another gripe is that the overall finish and decor in the rooms is very standard and below what you would get at a hotel like Al Qasr. Overall, if you get the right price, it worth checking out, otherwise, stay closer to the main land.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Atlantis The Palm

Reviewer score

4
5.01.0
HerndonTraveller
Business
DC man
Jul 4, 2012

Atlantis Stay in Dubai

Overall,it was a great experience... The cost was certainly on the very high side for service you can get in any 4-star US hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Atlantis The Palm

Reviewer score

4
5.01.0
DJGWK
Business
Tampa Bay, FL
Sep 13, 2012

Good but touristy and far from things

Location is this resort's best and worst aspect. It's away from the city, on the crescent of the only currently-developed artificial palm island, so if you're looking to get far away from civilization it's perfect. However, that same distance from the city, and the fact that you have to cross the entire island to get to the mainland, results in longer-than-normal taxi and transport fares. Also keep in mind that this is clearly a resort and tourist families know it; if you require serenity and distance from people and especially children, you may want to look elsewhere. Grounds, amenities, service are all what you would expect from a 5-star resort. Beach is segmented between the resort and the adjoining waterpark, and the hotel segment is reserved for guests only; since the beach faces the city, views are awesome but water is not what most would expect in a "beach." Most will stick with the pools and their more temperature-controlled waters. Low-fare rooms are average for a 5-star, more in line with what you would see in some of the on-property Disney World resort hotels. The higher-fare rooms will offer better views or larger spaces, so consider which matters to you when booking. Plenty of quality sit-down dining options are available, and hotel guests get priority but advance reservations are almost always required. A waterpark is adjacent, free for hotel guests for duration of stay, and is of quite good quality; if you're here on family holiday it's a good entertainment option for the day. Getting transportation to/from the resort is quite easy, especially by taxi as it's a recognizable city landmark, but the distance from mainland means your fare will add up quickly. Also make sure to keep your room key or your waterpark wristband on your person if you leave the grounds; entry access is controlled by security and they will require proof of hotel stay to get your transport into the entrance roundabout. A monorail station between the hotel and waterpark connects to the mainland as well, but as of Sept 2012 terminated at a car park with all other stops being skipped, so aside from good views is mostly a waste of dirhams at the moment. This could improve as development improves on the rest of the island. Tours can be booked via a lobby desk or a desk near the restaurant district entrance, with most offering transfers to/from the hotel directly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Seafire is an EXCELLENT steakhouse in the restaurant district. Reservation required, but go on a weeknight to ensure fewer families and better service.

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Aldi
Business
Lux
Oct 3, 2012

Great place but....

Missing something but not sure what, the wifi is not great and expensive, as is breakfast, but, nemesis restaurant is fantastic

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Petro Fred
Business
Houston, TX
Jan 28, 2013

Pricey, but overall a very good experience

Atlantis, The Palms is a very unique hotel in a very unique part of the world. It was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The burger place on The Avenue has a great burger at a reasonable price

Review of Atlantis The Palm

Reviewer score

4
5.01.0
A man from Beckenham
Business
London, UK
Apr 17, 2013

Too big to be really exclusive

Atlantis positions itself as a luxurious and exclusive hotel but it is simply too big to be exclusive. Pools are overcrowded and so is the reception, the lobby and the restaurants, which also are overpriced for the quality of food. The hotel beach is on the inner side of the Palm, which means water is stale and sometimes even smelly. On the positive side are free access to the water park and The Lost Chambers aquarium, which is something special by quality of its exhibitions and variety of fish. Staff is polite and attentive. Rooms are spacious and clean. I would recommend going there if there is a deal. Paying the full price would be difficult to justify.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Travelling Sam
Business
Whitby, New Zealand
May 13, 2013

Excellent hotel and staff

From the minute that we stepped out of the taxi, to the day we left nothing was too much trouble for the staff. They even overheard us talking in that we need some more napkins and they appeared. The room was spacious and clean with a bath room that you could open into the bedroom. Awesome! The underground aquarium was amazing and we stood for ages just watching all the fish swim by.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Visit the water park, which is free, as even those who don't enjoy parks will like this one.

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